Care for your Samsung foldable phone

Galaxy Z Fold4 and Galaxy Z Flip4

With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip4 and Z Fold4, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. As long as you follow a few guidelines, your foldable phone will sparkle inside and out.

Keep your foldable phone in top condition

Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it.

Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone.

A closeup of the Z Fold4's hinge

To keep your Galaxy foldable phone looking and working great, follow these other important tips:

  • Before folding the phone, make sure there are no objects such as cards, coins, or keys in between the screens. Otherwise, a sharp object could potentially scratch or puncture the main screen.

  • Only the Z Fold4, Z Fold3, Z Flip4, and Z Flip3 offer IPX8 water resistance. Previous foldables are not water resistant. No foldable is dust resistant. Do not allow any liquids or particles to enter the device.

  • DO NOT press the screen with a hard or sharp object, such as a pen or your fingernail, or apply excessive pressure. Doing so could result in scratching or puncturing the screen.

  • DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers.

  • DO NOT fold the device toward the back side or backwards. The device will be damaged.

  • DO NOT place magnets near the phone. Magnetic objects, such as credit cards, passbooks, access cards, boarding passes, or parking passes, may be damaged or disabled by the magnets in the phone.

Note: Your device contains magnets, which may affect medical devices, such as pacemakers or implantable cardioverter defibrillators. If you are using any of these medical devices, keep your device a safe distance from them and consult with your physician before you use the device.

For repair services, including screen replacement, please review our repair guidelines.

The screen protector on your foldable phone

Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris.

Removing the screen protector

Samsung does not recommend removing the screen protector. If your screen protector requires replacement, please visit an authorized Samsung service center. In some cases, there may be a cost for replacement.

The screen protector can be removed by carefully pushing a sheet of standard printer paper under the corner of the screen protector from the corner of the screen. This will lift the protector from the screen. Then, slowly and evenly peel the film from the screen with your hand.

ZFold4 Screen Protector

Important: Samsung does not recommend or authorize removal of the screen protector by the user. These instructions are provided solely as a courtesy to help minimize the possibility of damage from self-removal and do not constitute a Samsung-authorized service or adjustment for purposes of the Standard Limited Warranty. Samsung’s Standard Limited Warranty does not cover damage caused by removal of the screen protector by the user or by a non-Samsung-authorized service provider.

Attach the cover or case on your foldable phone

Depending on the foldable model you have, you’ll be able to use different covers and cases to protect your phone. To check out the various options, just visit our accessories page.

Cases can be attached by first cleaning your phone and the new case with a microfiber cloth. Next, remove the tape that is attached inside the case's front and back covers. Carefully attach the front cover, starting at the right side of the front screen. Press the cover down, slowly moving toward the hinge, until you hear a snap. Do the same for the back cover, and you're done!

Black and White Cases for Galaxy Z Fold4

Protective clear covers can be applied by first removing the vinyl strip from your phone, and then cleaning any dust or fingerprints from the phone’s surface using a soft microfiber cloth. Next, unfold your phone so that it’s completely flat, and then place it face down. Peel off the adhesive tape from inside the clear covers, and attach them to the sides of the phone. If you notice any dirt or dust under the cover pieces after using the phone for a while, you can take them off and wipe down the device.

Clean your foldable phone's internal storage

Cleaning out your phone's files periodically will keep it free of unnecessary data, so it will keep running in top shape.

Additionally, you can stop background apps from running to free up memory. Luckily, your Galaxy foldable phone comes with some device care options and more that clean up storage and memory to help improve performance.

An S20 with several photos displayed
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