SM-N950F/DS
Common Topics
SM-N950F/DS
SM-N950F/DSSolutions & Tips
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Accessory & Bluetooth
Dex: What is it and how to use it?
How to Video for Samsung Mobile Phone. Find more about 'Dex: What is it and how to use it?' with Samsung Support.
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Others
Galaxy S4: How to use the Air View
How to Video for Samsung Mobile Phone. Find more about 'Galaxy S4: How to use the Air View' with Samsung Support.
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Settings
[Galaxy S8/S8+] [Note8] How do I keep my phone secure?
How to Video for Samsung Mobile Phone. Find more about '[Galaxy S8/S8+] [Note8] How do I keep my phone secure?' with Samsung Support.
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Application
[Smart Switch] How to transfer data from one android device to a Galaxy device?
How to Video for Samsung Mobile Phone. Find more about '[Smart Switch] How to transfer data from one android device to a Galaxy device?' with Samsung Support.
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Backup & Restore
Smart Switch: iOS to Galaxy phone using USB connector
How to Video for Samsung Mobile Phone. Find more about 'Smart Switch: iOS to Galaxy phone using USB connector' with Samsung Support.
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Application
Smart Switch: iOS to Galaxy through iCloud
How to Video for Samsung Mobile Phone. Find more about 'Smart Switch: iOS to Galaxy through iCloud' with Samsung Support.
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Application
Smart Switch Usage: Android to Galaxy with Wi-Fi Direct
How to Video for Samsung Mobile Phone. Find more about 'Smart Switch Usage: Android to Galaxy with Wi-Fi Direct' with Samsung Support.
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Backup & Restore
Smart Switch Usage: Galaxy to Galaxy Using USB Connector
How to Video for Samsung Mobile Phone. Find more about 'Smart Switch Usage: Galaxy to Galaxy Using USB Connector' with Samsung Support.
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Battery
The battery drains fast, How do I extend the battery life?
FAQ for Samsung Mobile Phone. Find more about 'The battery drains fast, How do I extend the battery life?' with Samsung Support.
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Application
Using Smart Tutor on Samsung Android Smart Phones
How to Video for Samsung Mobile Phone. Find more about 'Using Smart Tutor on Samsung Android Smart Phones' with Samsung Support.
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Others
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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Others
Check out the new Camera functions of the Galaxy S22 Series
FAQ for Samsung Mobile. Find more about the new Camera functions of the Galaxy S22 Series with Samsung Support.
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Others
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.
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Others
Discuss in detail the APN settings for Android phones using Etisalat and Du in UAE
FAQ for Samsung Mobile Phone. Find more about 'Discuss in detail the APN settings for Android phones using Etisalat and Du in UAE' with Samsung Support.
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Others
Enjoy the epic standard of smartphone experiences with the Galaxy S22 Series
FAQ for Samsung Mobile. Find more about enjoy the epic standard of smartphone experiences with Galaxy S22 Series with Samsung Support.
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Others
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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Battery
[Galaxy Note 8] Why device stopped charging but it is not yet fully charged?
battery, charging, note8
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Hardware
Galaxy Note8: How do I install the SIM card on Galaxy Note8 ?
FAQ for Samsung Mobile Phone. Find more about 'Galaxy Note8: How do I install the SIM card on Galaxy Note8 ?' with Samsung Support.
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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Others
How do I backup contacts from my old Samsung smartphone to my PC using Kies?
FAQ for Samsung Mobile Phone. Find more about 'How do I backup contacts from my old Samsung smartphone to my PC using Kies?' with Samsung Support.
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Settings
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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Others
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
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Message
How to deactivate Pin to top option in the message application?
FAQ for Samsung Mobile Phone. Find more about 'How to deactivate Pin to top option in the message application?' with Samsung Support.
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Others
How to fast charge the Galaxy S22 Series wired or wirelessly
FAQ for Samsung Mobile. Find more about how to fast charge Galaxy S22 Series wirelessly or wired and how to use Wireless power sharing with Samsung Support.
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Others
How to find phones model number, serial number or IMEI number
FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.
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Call & Contacts
How to fix if the caller on my number receives "unable to take your call" error message?
FAQ for Samsung Mobile Phone. Find more about 'How to fix if the caller on my number receives "unable to take your call" error message?' with Samsung Support.
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Others
How to improve the vibration of your Galaxy S22 device
FAQ for Mobile Devices. Find more about How to improve the vibration of your Galaxy S22 device with Samsung Support.
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Others
How to install a nano-SIM card and eSIM on the Galaxy S22 Series
FAQ for Samsung Mobile. Find more about how to install Nano-SIM card and eSIM and how to activate them with Samsung Support.
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Backup & Restore
How to install Smart Switch on BlackBerry?7 OS?
FAQ for Samsung Mobile Phone. Find more about 'How to install Smart Switch on BlackBerry?7 OS?' with Samsung Support.
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Others
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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Backup & Restore
How to manage Samsung Cloud on the browser?
Samsung Cloud access on the browser
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Others
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
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Others
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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Others
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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Others
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.
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Application
How to redeem free storage of OneDrive?
How to Guide for Samsung Mobile Phone. Find more about 'How to redeem free storage of OneDrive?' with Samsung Support.
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Settings
How to set up and use the Google Accounts
FAQ for Samsung Mobile Phone. Find more about 'How to set up and use the Google Accounts' with Samsung Support.
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Others
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
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Application
How to track the lost Galaxy phone using the Find my Mobile service?
FAQ guide on how to track a lost Samsung Galaxy phone
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Network & WiFi
How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
FAQ for Samsung Mobile. Find more about how to troubleshoot the Galaxy phone that won't connect to a Wi-Fi network with Samsung Support.
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Others
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
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Others
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
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Others
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.
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Accessory & Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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Others
How to use and set up fingerprint recognition to unlock the Galaxy S22 Series
FAQ for Samsung Mobile. Find more about how to use and set up fingerprint recognition as lock methods on your Galaxy phone with Samsung Support.
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Others
How to use AR Emoji Sticker
FAQ for Mobile devices. Find more about How to use AR Emoji Sticker with Samsung Support.
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Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.
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Others
How to use the S Pen with a Galaxy S22 Ultra and check its compatibility
FAQ for Samsung Mobile. Find more about how to use the S Pen with Galaxy S22 Ultra and check its compatibility with Samsung Support.
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Others
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
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Others
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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Others
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Audio
I get default ring tone, when I assigned caller ID ring tones.
FAQ for Samsung Mobile Phone. Find more about 'I get default ring tone, when I assigned caller ID ring tones.' with Samsung Support.
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Others
I want to know the places of the service centers in the Gulf region.
FAQ for Samsung Mobile Phone. Find more about 'I want to know the places of the service centers in the Gulf region.' with Samsung Support.
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Others
I want to learn about Samsung warranty policy.
FAQ for Samsung Air Conditioning. Find more about 'I want to learn about Samsung warranty policy.' with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Others
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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Others
Meet the next level of brighter and smoother display on the Galaxy S22 Series
FAQ for Samsung Mobile. Find more about meet the next level of brightest and smoothest display of Galaxy S22 Series with Galaxy S22 Series with Samsung Support.
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Settings
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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Others
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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Kies
[New PC Studio] Error 1628 appears
FAQ for Samsung Mobile Phone. Find more about '[New PC Studio] Error 1628 appears' with Samsung Support.
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Others
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
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Others
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
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Settings
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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Settings
Roaming Clock: How to change the roaming time to the Home time zone?
FAQ for Samsung Mobile Phone. Find more about 'Roaming Clock: How to change the roaming time to the Home time zone?' with Samsung Support.
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Settings
Samsung Account: How can I change the language of the Samsung account?
FAQ for Samsung Mobile Phone. Find more about 'Samsung Account: How can I change the language of the Samsung account?' with Samsung Support.
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Application
Samsung Members: How to perform hardware test?
How to Guide for Samsung Mobile Phone. Find more about 'Samsung Members: How to perform hardware test?' with Samsung Support.
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Battery
Should I use batteries with my device that are not made by Samsung?
FAQ for Samsung Mobile Phone. Find more about 'Should I use batteries with my device that are not made by Samsung?' with Samsung Support.
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Network & WiFi
Smart Phone: How to check Signal Strength?
How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to check Signal Strength?' with Samsung Support.
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Network & WiFi
Smart Phone: How to setup the APN and how to reset it?
How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to setup the APN and how to reset it?' with Samsung Support.
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Network & WiFi
Smart Phone: How to setup the Network data (Mobile data)?
How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to setup the Network data (Mobile data)?' with Samsung Support.
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Power
Smart Phone: How to turn on the Safe Mode on the device?
FAQ for Samsung Mobile Phone. Find more about 'Smart Phone: How to turn on the Safe Mode on the device?' with Samsung Support.
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Samsung Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
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Others
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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Settings
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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Others
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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Battery
Tips to extend your battery life
FAQ for Samsung Mobile Phone. Find more about 'Tips to extend your battery life' with Samsung Support.
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Others
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
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Others
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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Settings
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
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Others
What are the features of the Samsung clock?
FAQ for Mobile Devices. Find more about What are the features of the Samsung clock with Samsung Support.
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Others
What are the new features and upgrades of One UI 4.1?
FAQ for Samsung Mobile. Find more about the new features and upgrades of One UI 4.1 with Samsung Support.
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Application
What do I do when the location information is inaccurate on my Samsung smartphone?
How to find accurate location on my Phone
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Camera
What is ISO in camera option?
FAQ for Samsung Mobile Phone. Find more about 'What is ISO in camera option?' with Samsung Support.
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Others
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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Battery
What is the maximum range of a Bluetooth connection?
FAQ for Samsung Mobile Phone. Find more about 'What is the maximum range of a Bluetooth connection?' with Samsung Support.
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Hardware
What is UMS(USB Mass Storage)
FAQ for Samsung Mobile Phone. Find more about 'What is UMS(USB Mass Storage)' with Samsung Support.
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Others
What to do if you cannot hear the phone call sound well
FAQ for Samsung Mobile. Find more about what to do if you cannot hear the phone call sound well with Samsung Support.
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Others
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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Others
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
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Hardware
What to do when my phone's display is not clear
FAQ for Samsung Mobile Phone. Find more about 'What to do when my phone's display is not clear' with Samsung Support.
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Others
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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Others
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
Manuals & Downloads
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