Galaxy S24
Common Topics
Galaxy S24
SM-S921B/DSSolutions & Tips
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Settings
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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Others
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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Others
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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Camera
How to display the watermark and the date and time on the picture captured by Galaxy camera
How to display the watermark and the date and time on the picture captured by Galaxy camera
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Others
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to update software
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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Others
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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Settings
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
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Network & WiFi
How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
FAQ for Samsung Mobile. Find more about how to troubleshoot the Galaxy phone that won't connect to a Wi-Fi network with Samsung Support.
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Power
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Others
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
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Others
How to find phones model number, serial number or IMEI number
FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.
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Settings
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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Settings
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Others
How to install a nano-SIM card and eSIM on the Galaxy S22 Series
FAQ for Samsung Mobile. Find more about how to install Nano-SIM card and eSIM and how to activate them with Samsung Support.
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Others
What are the new features and upgrades of One UI 4.1?
FAQ for Samsung Mobile. Find more about the new features and upgrades of One UI 4.1 with Samsung Support.
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Others
How to fast charge the Galaxy S22 Series wired or wirelessly
FAQ for Samsung Mobile. Find more about how to fast charge Galaxy S22 Series wirelessly or wired and how to use Wireless power sharing with Samsung Support.
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Others
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
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Others
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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Others
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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Others
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
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Others
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
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Others
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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Others
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
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Others
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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Others
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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Others
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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Others
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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Others
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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Others
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
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Others
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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Others
How to use your Galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
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Others
Galaxy Phone Water Resistance
FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.
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Others
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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Hardware
Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
Use this guide to understand how the new Flex hinge technology in Galaxy Z Flip5 and Fold5 works.
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
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Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
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Others
How to use Transcribe assist with Galaxy AI
Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.
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Settings
How to enable swipe gestures (Swipe from bottom, Gesture hints) on Galaxy devices
Learn how to enable swipe gestures on the Galaxy S24.
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Others
Galaxy AI features and supported models
Learn about the update that expands model support for Galaxy AI features to major phone models.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Others
Galaxy AI languages & usage guide
FAQ for Galaxy AI languages & usage guide
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Learn some simple solutions for when your Galaxy device has a poor signal.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customise the display of charging notifications.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
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Settings
How to use your Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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Others
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Others
How to remove unwanted sound from videos using Audio eraser on your Galaxy
FAQ for Samsung Mobile. Find more about How to remove unwanted sound from videos using Audio eraser on your Galaxy with Samsung Support.
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Others
How to use Google Gemini on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Google Gemini on your Galaxy phone with Samsung Support.
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Others
What to do when your Samsung Galaxy device battery drains faster
FAQ for Samsung Mobile. Find more about what to do when your Samsung Galaxy device battery drains faster with Samsung Support.
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Others
What to do when your Samsung Galaxy device heats up while in use
FAQ for Samsung Mobile. Find more about what to do when your Samsung Galaxy device heats up while in use with Samsung Support.
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Others
How to check, repair or replace a Samsung Galaxy device battery
FAQ for Samsung Mobile. Find more about how to check, repair or replace a Samsung Galaxy device battery with Samsung Support.
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Others
How to check the battery status on your Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about how to check the battery status on your Samsung Galaxy phone with Samsung Support.
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Others
How to check when to replace your Samsung Galaxy phone battery
FAQ for Samsung Mobile. Find out more about how to check when to replace your Samsung Galaxy phone battery with Samsung Support.
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Others
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about How to remove unnecessary files and close background apps on your Samsung Galaxy phone with Samsung Support.
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Others
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung Mobile. Find more about What to do if your Samsung Galaxy device is not charging with Samsung Support.
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Others
How to find and manage files on your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to find and manage files on your Samsung Galaxy device with Samsung Support.
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I get default ring tone, when I assigned caller ID ring tones.
FAQ for Samsung Mobile Phone. Find more about 'I get default ring tone, when I assigned caller ID ring tones.' with Samsung Support.
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Battery
What can I do if my new phone's battery is draining fast?
What can I do if my new phone's battery is draining fast?
Manuals & Downloads
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