Samsung Service Centre
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- Mobile Devices
- Provide services for all Samsung Products
Address:
Samsung Customer Service Centre @ Plaza Singapura
68 Orchard Road #B2-23, Singapore 238839
Samsung Customer Service Centre @ Westgate
3 Gateway Drive #02-01, Singapore 608532
For Mobile Device and Accessory services only
Address:
Samsung Customer Service Centre @ Causeway Point
1 Woodlands Square #01-01/02, Singapore 738099
Samsung Customer Service Centre @ VivoCity
1 Harbourfront Walk #02-28/29
Singapore 098585
Monday – Saturday: 11am to 7pm
Sunday and public holiday: 11am to 5pm
Please note:
Provide your proof of purchase or warranty card for warranty verification. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.
Samsung Drop-off and Collection Point
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- Mobile Devices
- For customers to drop-off their mobile devices at the nearest available store and our service staff will send the devices to the Service Center for repairing.
Customers can also collect their repaired devices at the store. The stores provide Drop-off service for Consumer Electronic Products.
During this period, Samsung Drop-off and Collection Point will not be available.
Address:
Samsung Experience Store @ Jurong Point
63 Jurong West Central 3, #B1-09/10/11 Singapore 648331
Please note:
Provide your proof of purchase or warranty card for warranty verification. For power related issues, please bring your charger, USB cable and battery for diagnostic purpose.
Samsung Concierge Service
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- Mobile Devices
- Provide services such as yearly device upgrade, discounted out-of-warranty repairs and data switching assistance for Samsung Concierge members
Address:
Samsung Customer Service Centre @ Plaza Singapura
68 Orchard Road #B2-23, Singapore 238839
Samsung Customer Service Centre @ Westgate
3 Gateway Drive #02-01, Singapore 608532
Monday – Saturday: 11am to 7pm
Sunday and public holiday: 11am to 5pm
Please note:
Please provide your proof of purchase or Concierge card for verification.
Samsung Brand Memory Service Centre
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- Memory & Storage
- Provide services for Memory & Storage products
Address:
RMA Centre
#03-41B-D, High Street Centre
1 North Bridge Road, (S)179094.
Tel: +65 6551 2999
Email: Warranty.SG@eascs.com.sg
Operating Hours:
10:00am to 7:00pm (Monday ~ Friday)
Closed During Lunch Hour: 2:00pm to 3:00pm
Closed on Saturday, Sunday & Public Holidays
Only applicable for Portable SSD, SSD and Memory Cards.
Please note:
Please call in before visiting. Upon visiting, kindly provide your proof of purchase & packaging for warranty verification.
Samsung Air-Conditioner Spare Part Centre
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- Air-Conditioner
- For customers and dealers to purchase Air-Conditioner spare parts.
Address:
Elite Air-conditioning & Engineering Pte Ltd
45 Kaki Bukit Industrial Terrace, Singapore 416125
Tel: (65) 6747 7993
Email: service@eliteair.com.sg
Operating Hours:
9:00am to 6:00pm (Monday ~ Friday)
9:00am to 12:00pm (Saturday)
Closed on Sunday and Public Holidays
Samsung Consumer Electronics Accessory Sales
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- Consumer Electronics
- For customers to purchase Consumer Electronics Accessories
Consumer Electronics Accessory Sales is currently only available via our hotline, please contact us directly at 1800-7267864 for delivery arrangement.
Operating Hours for Phone Support:
Tel: 1800-7267864 (1800 SAMSUNG)
Overseas: +65 69161261
Monday to Sunday (Including Public Holidays)
8am to 8pm
Samsung Members
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Product and App support
9am to 6pm daily
9am to 6pm daily
Repair Services
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