Find My Mobile

Hand holding up Galaxy S7 edge with Find My Mobile app indicating that the phone is lost

Because many of us live a significant part of our lives through our Galaxy phones, Find My Mobile has become a necessary precaution. Use the Locate My Device function when you can't find your phone^. When it's lost for sure, you have the option to remotely lock your device, block access to Samsung Pay, and even delete Samsung Pay or simply wipe data from the entire device.**

^ device must be switched on, connected to internet and logged into your Samsung account. Data charges may apply.
** This function is available remotely via the website [Insert Website]. Remote access must be enabled on your device.



Setting it up

Located at the Lock screen and security menu in the Settings, activating it is a painless process.

*To use the service, it is necessary to agree to the Terms and Conditions of the Use of Wireless Networks (Google’s Location Services) which uses internet when setting up the device.

  • Setting icon
    Screen shot where Icon for settings on home screen is enlarged

    Step 1

    Go to Settings

  • Lock icon
    Screen shot where Icon for the lock screen and security in the settings page is enlarged

    Step 2

    Tap the ‘Lock screen and security’ icon

  • The words Find My
    Screen shot where Find My Mobile setting section is enlarged

    Step 3

    Go to ‘Find My Mobile’

  • Samsung account icon
    Screen shot where Samsung account icon within Find My Mobile settings is enlarged

    Step 4

    Tap ‘Samsung account’

  • Screen shot of fields to enter to register Samsung account

    Step 5

    Enter your Samsung account details

When you can't find your phone

No need to panic. Find My Mobile is designed to locate your Galaxy phone and make your phone ring at its maximum volume if it’s nearby^.And while you’re still looking for it, you can remotely lock the screen to automatically lock Samsung Pay as well as the power button, and check the call logs for up to 50 missed calls. If needed, you can wipe your data completely from the device.**


^ device must be switched on, connected to internet and logged into your Samsung account. Data charges may apply.
** Functions available remotely via the website [Insert Website]. Remote access must be enabled on your device.

  • Screen shot of map showing where phone is located

    Locate my device

  • Screen of Galaxy S7 edge shows a message saying ”This device has been lost”

    Ring my device

  • Screen shot showing that phone has been locked with the Find My Mobile app

    Lock my screen

Extra precautions

Set a notification so when someone changes the SIM card on your lost device, you can find out the new number at the Find My Mobile website. You can also register a family member or friend as a guardian at Find My Mobile, allowing them access to locate your device remotely, make your phone ring and activate Emergency mode.

  • Image of SIM card tray on Galaxy S7 edge next to image of instruction dialogue for setting Guardians on another Galaxy S7 edge screen
  • In front of an illustration of a dialogue window for setting a guardian for your phone in the Find My Mobile app, there’s a Galaxy S7 edge with an explanation on the screen for what a guardian can do.

*When you need to locate your phone, go to https://findmymobile.samsung.com or click the button below.


*Click here to go to the download page.