Disclaimer

Smart Switch (PC/MAC) is not compatible with all smart phones. Smart Switch (PC/MAC) can only transfer some music, clips, photos, contacts, messages and calendar from the following smart phones:

Apple (iOS version 4.2.1 or above). Music sync is supported with tracks stored on your PC/MAC and accessible through the iTunes Library (certain iTunes content is digital rights management (DRM) protected and cannot be transferred - see right).

Blackberry (OS version 6.0 only).

Nokia (Symbian 6.0 or above).

Smart Switch (PC/MAC) and Smart Switch Mobile are not compatible with all Galaxy devices:

Smart Switch PC/MAC and Smart Switch Mobile can only transfer some music, clips, photos and contacts to the following Galaxy devices running the latest available version of Android (4.2 or later, depending on the device): I9300 Galaxy S3, I9305 Galaxy S3 4G, I9505/I9506/I9507 Galaxy S4, I9195/I9197 Galaxy S4 Mini, I9205 Galaxy Mega, I9295 Galaxy S4 Active, CM105 Galaxy S4 Zoom, N7105 Galaxy Note II, N9005/N9007 Galaxy Note III, Galaxy Note 4, Galaxy Note Edge, N5110 Galaxy Note 8” WiFi, N5120 Galaxy Note 8” 4G, T210 Galaxy Tab3 7" WiFi, T2105 Galaxy Tab3 7" Kids, P5110 Galaxy Tab2 10.1" WiFi, P5100 Galaxy Tab2 10.1" 3G, T310 Galaxy Tab3 8" WiFi, T315 Galaxy Tab3 8" 4G, P5210 Galaxy Tab3 10.1" WiFi, P5220 Galaxy Tab3 10.1" 4G, N8010 Galaxy Note 10” WiFi, N8000 Galaxy Note 10” 3G, N8020 Galaxy Note 10” 4G, P600 Galaxy Note 10.1 2014 WiFi, P605 Galaxy Note 10.1 2014 4G

Smart Switch Mobile can only transfer some music, clips, photos and contacts from the following Galaxy devices running the latest available version of Android (4.2 or later, depending on the devices): I9100 Galaxy S2, I9210 Galaxy S2 4G, I9300 Galaxy S3, I9305 Galaxy S3 4G, I9505/I9506/I9507 Galaxy S4, I9205 Galaxy Mega, I9295 Galaxy S4 Active, CM105 Galaxy S4 Zoom, N7000 Galaxy Note 1, N7105 Galaxy Note 2, N9005/N9007 Galaxy Note 3, N5110 Galaxy Note 8” WiFi, N5120 Galaxy Note 8” 4G, T210 Galaxy Tab3 7" WiFi, T2105 Galaxy Tab3 7" Kids, P5110 Galaxy Tab2 10.1" WiFi, P5100 Galaxy Tab2 10.1" 3G, T310 Galaxy Tab3 8" WiFi, P5210 Galaxy Tab3 10.1" WiFi, P5220 Galaxy Tab3 10.1" 4G, N8010 Galaxy Note 10” WiFi, /N8000 Galaxy Note 10” 3G, N8020 Galaxy Note 10” 4G, P600 Galaxy Note 10.1 2014 WiFi, P605 Galaxy Note 10.1 2014 4G, P900 Galaxy Note Pro Wi-Fi, P905 Galaxy Note Pro 4G, T320 Galaxy Tab Pro WiFi, S7275T Galaxy Ace 3, S7275Y Galaxy Ace 3, I8730 Galaxy Express

The easy way to switch to a new Samsung Galaxy®

Transfer your music, videos, photos, contacts, messages, calendar and more from your old smartphone to your compatible Samsung Galaxy smartphone.*

Step 1 - I am switching from an iPhone with music

Insert a MicroSD card

Insert a MicroSD card into your computer using a MicroSD card adaptor (usually supplied with your MicroSD card).
If you have less than 1000 songs to transfer or do not have a MicroSD card* click here.

Step 1

Insert a MicroSD card

Insert a MicroSD card into your computer using a MicroSD card adaptor (usually supplied with your MicroSD card).
If you have less than 1000 songs to transfer or do not have a MicroSD card* click here.

*MicroSD card is strongly recommended when transferring over 5GB of music files (approximately 1000 tracks or 50 albums). A MicroSD card is not included with your phone and will need to be purchased separately.

Step 2 - I am switching from an iPhone with music

Transfer your music to the MicroSD card

Open the music folder on your computer.
Select and copy the music files you wish to transfer, then drag and drop to your MicroSD card.
You can repeat this step for any additional music folders and music files that you may have on your computer.
Remove the MicroSD card from your computer and insert into your Galaxy smartphone.
Now transfer your photos, contacts, messages and calendar files.

Step 2

Transfer your music to the MicroSD card

Open the music folder on your computer.

Select and copy the music files you wish to transfer, then drag and drop to your MicroSD card.

You can repeat this step for any additional music folders and music files that you may have on your computer.

Remove the MicroSD card from your computer and insert into your Galaxy smartphone.

Now transfer your photos, contacts, messages and calendar files.

Change your iMessage settings

You must turn off iMessage on your iPhone to avoid any disruptions in your text message
service. Follow these steps if you still have your iPhone:

Step 1 - I am switching from an iPhone without music

Back up your device

Connect your iPhone to your PC or MAC with a USB cable. Now backup your iPhone using iTunes.

Step 1

Back up your device

Connect your iPhone to your PC or MAC with a USB cable.

Now backup your iPhone using iTunes.

Important! Before you backup your iPhone check that “Encrypt iPhone Backup” in unticked in your backup options. To avoid disruptions in your text messaging service please change your iMessage settings

Step 2 - I am switching from an iPhone without music

Download Samsung Smart Switch™

Download and install the Smart Switch software on your computer.

Step 2

Download Samsung Smart Switch™

Download and install the Smart Switch software on your computer.

Download Smart Switch™ for PC Download Smart Switch™ for MAC

Step 3 - I am switching from an iPhone without music

Launch Smart Switch

Launch Smart Switch on your computer and connect your new Galaxy smartphone to the computer with a USB cable.

Step 3

Launch Smart Switch

Launch Smart Switch on your computer and connect your new Galaxy smartphone to the computer with a USB cable.

Select your manufacturer and backup data folder following on screen instructions.

Step 4 - I am switching from an iPhone without music

Choose the content you wish to transfer

Choose the compatible music, videos, photos, contacts, messages and calendar files you wish to transfer. If you have already transferred your music to a MicroSD card^, remember to deselect the ‘music’ option. Now press ‘Start transfer’.

Step 4

Choose the content you wish to transfer

Choose the compatible music, videos, photos, contacts, messages and calendar files you wish to transfer. If you have already transferred your music to a MicroSD card*, remember to deselect the ‘music’ option. Now press ‘Start transfer’.

*MicroSD card is strongly recommended when transferring over 5GB of music files (approximately 1000 tracks or 50 albums). A MicroSD card is not included with your phone and will need to be purchased separately. Steps to transfer via a MicroSD card can be found here.

Step 5 - I am switching from an iPhone without music

Transfer complete

Congratulations on making the switch!
Now that you have transferred your essentials, we invite you to explore your new world of apps, music and entertainment on your device. Here’s a few suggestions to get you started.

Step 5

Transfer complete

Congratulations on making the switch!
Now that you have transferred all your essentials, we invite you to explore your new world of apps, music and entertainment on your device. Here’s a few suggestions to get you started.

Tap the icons on your new Galaxy smartphone to begin

Dropbox

Learn more

Looking for a place to store your large files? Your new compatible Samsung device comes with 50GB of included storage for 2 years with Dropbox*.


Samsung Apps
and Google Play

Visit Samsung Apps

Download the Android versions of your favourite apps. Google Play offers the largest range of apps for Android. Samsung Apps includes some exclusive apps and offers for Samsung device owners*.


* Internet connection required. Data charges may apply. Offers valid for new users only. Subscription charges or other fees apply once an offer has expired or been redeemed. Not available for Galaxy Nexus devices. Usage may be subject to third party service provider agreements.

** Internet connection required. Data, subscription and other changes may apply. In-app purchases may be required for full functionality on certain apps.

Step 1 - I am switching from an Android Smartphone

Download the Smart Switch™ Mobile app

Download the Smart Switch™ Mobile app from Google Play™ on BOTH your old smartphone as well as your new Galaxy® smartphone here.

Step 1

Download the Smart Switch™ Mobile app

Download the Smart Switch™ Mobile app from Google Play™ on BOTH your old smartphone as well as your new Galaxy® smartphone here.

Step 2 - I am switching from an Android Smartphone

Select your content and start transfer

To connect the smartphones successfully, make sure both devices are within 20cm of each other. On your old smartphone, select the content you wish to transfer (contacts, calendar, pictures, music, videos and more) and tap ‘Transfer’. Now tap ‘OK’ on your new Samsung Galaxy smartphone to receive your selected content.

Step 2

Select your content and start transfer

To connect the smartphones successfully, make sure both devices are within 20cm of each other. On your old smartphone, select the content you wish to transfer (contacts, calendar, pictures, music, videos and more) and tap ‘Transfer’. Now tap ‘OK’ on your new Samsung Galaxy smartphone to receive your selected content.

Step 1 - I am switching from Blackberry or Symbian

Back up your device

Connect your old smartphone to your PC or MAC with a USB cable. Now backup your device using your old device’s data backup program.

Step 1

Back up your device

Connect your old smartphone to your PC or MAC with a USB cable.

Now backup your device using your old device’s data backup program.

Step 2 - I am switching from Blackberry or Symbian

Download Samsung
Smart Switch

Download and install Smart Switch™ software for your computer.

Step 2

Download Samsung Smart Switch

Download and install Smart Switch™ software for your computer.

Download Smart Switch™ for PC Download Smart Switch™ for MAC

Step 3 - I am switching from Blackberry or Symbian

Launch Smart Switch™

Launch Smart Switch on your computer and connect your new Galaxy smartphone to the computer with a USB Cable.

Step 3

Launch Smart Switch™

Launch Smart Switch on your computer and connect your new Galaxy smartphone to the computer with a USB Cable.

Select your old smartphone manufacturer and backup data folder following on screen instructions.

Step 4 - I am switching from Blackberry or Symbian

Choose the content you wish to transfer

Choose the compatible music, videos, photos, contacts, messages, calendar you wish to transfer. Now press ‘Start transfer’.

Step 4

Choose the content you wish to transfer

Choose the compatible music, videos, photos, contacts, messages, calendar you wish to transfer. Now press ‘Start transfer’.

Step 5 - I am switching from Blackberry or Symbian

Transfer complete

Congratulations on making the switch!
Now that you have transferred all your essentials, we invite you to explore your new world of apps, music and entertainment on your device. Here’s a few suggestions to get you started. Congratulations on making the switch!
Now that you have transferred your essentials, we invite you to explore your new world of apps, music and entertainment on your device. Here’s a few suggestions to get you started.

Step 5

Transfer complete

Congratulations on making the switch!
Now that you have transferred all your essentials, we invite you to explore your new world of apps, music and entertainment on your device. Here’s a few suggestions to get you started.

Tap the icons on your new Galaxy smartphone to begin

Dropbox

Learn more

Looking for a place to store your large files? Your new compatible Samsung device comes with 50GB of included storage for 2 years with Dropbox*.


Samsung Apps
and Google Play

Visit Samsung Apps

Download the Android versions of your favourite apps. Google Play offers the largest range of apps for Android. Samsung Apps includes some exclusive apps and offers for Samsung device owners*.


* Internet connection required. Data charges may apply. Offers valid for new users only. Subscription charges or other fees apply once an offer has expired or been redeemed. Not available for Galaxy Nexus devices. Usage may be subject to third party service provider agreements.

** Internet connection required. Data, subscription and other changes may apply. In-app purchases may be required for full functionality on certain apps.

*Important notice

To find out which devices are compatible with Smart Switch™ and other information visit the FAQ page.

*Important notice

Compatibility

Smart Switch is not compatible with all smart phones. Smart Switch can only transfer some music, clips, photos, contacts, messages and calendar from compatible smartphones. Click this link for a list of compatible devices.

Right to transfer

Samsung takes copyright seriously. Only transfer content you own or have the right to transfer. Check the terms and conditions of your content providers.

Encrypted or digital rights management (DRM) protected content is not compatible and cannot be transferred using Smart Switch. Samsung does not warrant that the transfer steps described in this document will work without disruption or will always be available to you. Smart Switch performance may vary depending on your PC / MAC hardware, memory, operating system versions and software configuration.

Connect with Us