Frequently Asked Questions
An E-Manual is an electronic manual built into the TV, it is identical to the paper manual, however, with the added benefit of being interactive.
There are 3 main benefits, 1) the manual is available any time, 2) the E-Manual has a quick access index which takes you directly to the page you are looking for, and 3) it has an option "Try now" which takes you directly to where the option is found on the TV so that you can change it if desired.
Please follow the below steps:-
- Press the "Menu" button on the remote control
- Press the "Down" navigation arrow key until "Support" is selected
- Press the "Enter" key on Support
- Press "Enter" on "E-Manual"
You will now be presented with a screen which has 5 categories [Channel], [Basic Features], [Preference], [Advance Features], [other Info]
The default screen will display [Channel] options. At the very bottom there is the "Index" button, the Index will allow you to search for specific key words relating to the TV's functions in an alphabetic order.
Smart TV & the built-in browser
As of Firmware 1004.1, the browser does NOT support Java.
Yes, as of firmware 1004.1 the version of flash is 10.1.62.1
Yes, it will be upgradable via a firmware update once it's released on the Samsung website.
Yes, the browser supports up to 3 tabs max.
No, the TV only supports one video stream at once. As soon as a flash video is playing, PIP will automatically turn off; PIP will turn back on as soon as the flash video has stopped. If the PIP button is pressed during Flash video playback, then it will stop the flash playback and display PIP.
On the remote control their will be a yellow button with the letter 'C'. Pressing this button will toggle from Tab to Arrow cursor and vice versa.
On the top right hand corner of the screen, there is a 'windows' Icon which when selected states "Window List". The screen will then display all the tabs which are open, it's then a simple matter of selecting the tab that has the desired webpage, and then confirming by pressing the enter button.
Yes, the higher end 2011 models will be able to automatically detect a 3D source and then display the 3D image without the need to manually change the display to 3D, however, 2D to 3D still requires the customer to manually press the 3D button on the remote and then select the 2D to 3D option.
The new Smart TV's have built in Bluetooth, could I connect another Bluetooth device such as a keyboard to use with the browser?
No, Bluetooth is only used for the 3D glasses, and No, keyboards will not work with the TV.
Basic Accessories that come with selected Samsung Smart TV's
Below are the basic accessories that come selected Samsung Smart TV's, this can be found in the user manual. Note: 1 pair of 3D glasses come with some 3D TV's, this however is not listed in the manual.
PC Display modes on selected Samsung Smart TV's
Below are the supported resolutions when connecting a PC to the TV either via VGA or DVI/HDMI connections, this can also be found in the user manual.
Below are the recording times of each unit along with the size of the hard drive.
BD-E8500: You can record up to Approx. 56 hours of HD video (18 Mbps) on the internal 500GB (gigabyte) hard disk (HDD).
BD-E8900: You can record up to Approx. 112 hours of HD video (18 Mbps) on the internal 1TB (gigabyte) hard disk (HDD).
Yes, Blu-ray units are region locked to region B (Australia), while DVD's are region locked to Region 4 (Australia).
You will need a speed cable HDMI 1.4 High.
The BD-E8500 support many video file formats, below is a list of all the codes and file extensions the unit supports.
Yes. The 3D capability is a function that you simply switch on and off as desired.
The following 2011 range of TVs support 3D. LED Series 6, 7 and 8. Plasma Series 6 and 8. See the range page for further details.
Each manufacturer may choose a different way to apply their 3D format to their TV models. The Samsung 3D TV range will support all major 3D formats.
No. Each manufacturer uses different 3D technology types in their glasses that is matched specifically to their 3D TV. For the optimal viewing experience, Samsung recommends the use of Samsung 3D glasses with its TVs.
No. The technology in current Samsung non-3D capable TVs is not able to translate the information from a 3D broadcast or 3D Blu-ray disc.
No. The picture on the screen will be displayed for viewing using Samsung 3D glasses. Anyone viewing the screen without glasses will see a blurry picture.
With a combination of hardware and software, Samsung 3D TVs are able to convert the 2D content in real time that are translated by the glasses as a 3D image.
Standard TV is a flat 2D picture that can be watched without the need for 3D glasses. 2D to 3D conversion is a step-up from this where there is “3D-like” depth but when you step up to native 3D content (i.e. 3D Blu-ray disc), you will see the full depth of 3D that is almost life-like to reach out and touch.
Yes. Samsung 3D TVs have the ability to convert 3D content back into 2D. This may be useful in situations where you can't locate your 3D glasses or there are not enough 3D glasses for everyone watching the show etc.
Certain conditions in your home may affect the normal operation of your 3D TV and glasses when in 3D mode. Direct sunlight and some devices that emit IR frequencies (e.g. fluorescent lights) may interfere and cause your glasses to see “flicker”. To alleviate this, Samsung recommends you block sources of direct sunlight and switch off fluorescent lights in the vicinity of your TV. External devices with IR frequencies will not affect standard 2D viewing.
3D content is growing at a rapid rate. All major movie studios are committed to producing 3D movies and through the course of the year there will be an increase in available 3D content. A number of the major broadcasters are also looking at transmitting shows in 3D which a Samsung 3D TV will be able to receive. Samsung also has an exclusive worldwide agreement with Dreamworks Studios who will be producing content specifically for Samsung customers.
Yes. With the 2D to 3D conversion in Samsung 3D TVs, you will be able to convert your current games and play them real-time in 3D. Many of the gaming studios are also developing/releasing native 3D games. Note: your gaming console must be connected to the TV by HDMI in order to use native 3D games.
Unfortunately, existing Blu-ray players will not be able to play 3D Blu-ray discs. However, using the 2D to 3D convertor on your Samsung 3D TV, you will be able to convert standard 2D Blu-ray/DVD discs into 3D. In order to play native 3D Blu-ray discs, you will require a Samsung 3D Blu-ray player that features HDMI ver 1.4. Note: Samsung 3D TVs are fully compatible to work with most 3D devices.
I wear glasses. How do the 3D glasses fit over my existing glasses? What is the viewing experience like then?
If you wear glasses, the Samsung 3D glasses will fit over your current glasses and the viewing experience will be the same as anyone who does not wear glasses. Some people with a vision impairment may experience problems seeing a 3D picture.
With the use of Samsung 3D glasses the maximum viewing angle is around 120 degrees. This applies to all models across LED, LCD and Plasma.
Glasses are not included. Glasses sold separately.
There may be some wear and tear from everyday use, however, the main area of wear is the batteries which can be easily be replaced as needed according to the amount of use.
You clean these glasses like any normal pair of glasses. Samsung recommends to use the cleaning cloth supplied with your 3D glasses. As there are electronic components in the glasses, do not wet the glasses with water or any other fluid.
For information on viewing in 3D mode click here.
All people respond differently to this type of technology. Dizziness is caused by “cross-talk” where the left and right images blend together making it difficult to interpret. Samsung has worked hard to create algorithms that minimise the amount of cross-talk in order to reduce potential dizziness to viewers. If you do experience dizziness, Samsung recommends you stop watching and rest or remove the glasses and resume normal 2D viewing.