Transfer what's important

From your contacts to messages, your photos and clips to your music, your calendar events and your apps. Even the device settings. They're all there on your new Galaxy phone for you to pick up right where you left off.




Switch from Android, iOS, BlackBerry® and Windows

Smart Switch lets you transfer Music, Clips, Photos, Contacts, Messages and more from your old compatible smartphone to your new compatible Samsung device.






Other Platforms & Devices




New Galaxy Device

Three simple ways

Transfer data from your old phone to your new Galaxy phone via USB cable, Wi-Fi or computer. Choose the method you feel most comfortable with. Everything else comes easy.





Transfer content directly from your old phone wirelessly.



Transfer content directly from your old phone by simply connecting the USB cable.



Transfer content from a PC to your new Galaxy phone.




Smart Switch is pre-installed on all Galaxy S7, S7 edge and Note7 smartphones.



Get Started


1. Select the OS (operating system) of the device you want to transfer from:


2. View the content that you can transfer:




Give it a go




3. Click on the preferred option to see what content can be transferred*


Using Smart Switch and your {{selectedTransferOption}} you can move data from your old {{selectedOperatingSystem}} to your new Galaxy device.

Using Smart Switch you can move data from your old {{selectedOperatingSystem}} to your new Galaxy device.

Using Smart Switch you can move data from your old Samsung device to your new Samsung device.




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Rights to transfer


Samsung takes copyright seriously. Only transfer content you own or have the right to transfer. Check the terms and conditions of your content providers.

Encrypted digital rights management (DRM) protected content is not compatible and cannot be transferred sing Smart Switch. Samsung does not warrant that the transfer steps described in this document will work without disruption or will always be available to you. Smart Switch performance may vary depending on your PC/MAC hardware, memory, operating system versions and software configuration.

** Internet connection required. Data charges may apply.


Compatibility


Smart Switch is not compatible with all smart phones. Smart Switch can only transfer some music, clips, photos, contacts, messages and calendar from compatible smartphones. Click here for a full list of compatible devices



Frequently Asked Questions

Find your answers here.

  • Devices
  • Content Transfer
  • iCloud
Which devices do not support OTG Transfer?
Typically all low-mid tier devices including Samsung Galaxy Note 2, Samsung Galaxy S3, Samsung Galaxy A3, Samsung Galaxy A5.
Which non-Samsung Android devices are compatible with Smart Switch?
HTC: J, J Butterfly, J One, One/X/X+/XL/S/SV/V/M8/M9, Proto, Butterfly, Desire X/XC/500(506e)/526/612, EVO 4G LTE, INFOBAR A02, ThunderBolt
LG: Optimus G/G Pro/G2/G3/G4/LTE/4X HD/ LIFE/it/Vu/Vu2/L5 II/L5 II Dual/L7 II Dual/L9, Lucid 4G, G Flex, isai, isai VL, PRADA phone, Nexus 4/5, V10, Lancet, G Vista, Flex2
Sony: Xperia Z/Z Ultra/Z1/Z1f/Z1 Compact/Z2/Z3/Z3 Compact/Z4/Z5 Compact/A/A2/ZL/ZL2/UL/V/VL/SX/GX/E/E Dual/Go/NX/AX/TL, acro HD/acro S
Huawei: T8951, C8813, Ascend/G510/G520/D2/Y300, Stream 201HW, A199(china), Honor 4A/4C/6/6+/7, P7, P8/P8 Lite, Mate7/8, Maimang4
Lenovo: A789, S720, A798T
Motorola: DROID RAZR MINI(M)/Razr HD/Razr Maxx, ATRIX III, Moto G, Moto X, Droid Turbo2/Maxx2/Mini
Which Samsung devices support OTG Transfer required to use the USB OTG iOS to Galaxy transfer option?
Samsung Galaxy Note 7 (N930F); Samsung Galaxy Note 5 (N920I); Samsung Galaxy Tab S2 9.7 (T810/ T815Y); Samsung Galaxy Tab S2 8.0 (T710/ T715Y); Samsung Galaxy S6 edge + (G928I); Samsung Galaxy S7 ( G930F) ; Samsung Galaxy S7 edge ( G935F); Samsung Galaxy Note 3 (N9005); Samsung Galaxy Note 4 (N910G); Samsung Galaxy Note 4 Edge (N915G); Samsung Galaxy Tab S 8’4 (T705Y); Samsung Galaxy S6 (G920I); Samsung Galaxy S6 edge (G925I); Samsung Galaxy S5 (G900I); Samsung Galaxy S4 (I9500); Samsung Galaxy Alpha (G850Y).
How long does the content transfer process take?
End to end process takes about 25 mins for 10GB of content.
How do I disable my encryption for iPhone or iPad back up?
• Connect your phone to computer
• Launch iTunes and make sure you have the latest version
• Select your device and under “Backups” uncheck “Encrypt iPhone backup”
• You will be prompted to enter your Apple ID password
• Cancel the backup prompt when it appears

When I try to connect between my old device and new Galaxy device to transfer data through Smart Switch Mobile, the connection is often lost or data transmission fails.
Smart Switch Mobile uses high frequency audio to establish a connection between devices, therefore if speaker of the old device is blocked with the hand or surface, the audio isn’t well transferred to the target device and the connection is lost. And, you may not be able to connect if the application is not open or the button is not tapped on one of the devices, or if a pair of earphones or a Bluetooth headset is connected to the device.
How can I transfer all my information using Samsung Kies?
Back-up of your old compatible Samsung smartphone can be transferred to your new Galaxy device using Samsung Kies.
You will need:
- A computer with your Kies back-up (from your old compatible Samsung smartphone)
- USB charging cable
- Smart Switch software installed on your computer
Download Smart Switch for PC
Download Smart Switch for MAC
Install and launch Smart Switch, then connect your compatible Samsung device to the computer and follow these steps:
1. Select 'Restore'.
2. Select 'Change data to restore' button to select location of Kies back-up.
3. Select Samsung device data as the type data to restore.
4. Select the back-up data folder location (if required) by clicking on the blue 'File' symbol.
5. Choose the content you wish to transfer, then press 'OK'.
**Internet connection required. Data charges may apply.
What if my content on the old compatible device exceeds the storage on the new compatible device?
When switching from iPhone or iPad to Samsung, error notification will be shown if your content on old compatible device exceeds the storage on the new compatible device and when switching from Android to Android, you will have an option to select which content to transfer.
Is DRM content (music/clips) supported?
No. Encrypted or digital rights management (DRM) protected content is not compatible and cannot be transferred using Smart Switch.
Is DRM free content purchased / downloaded in iTunes supported?
Yes, as of 2009 iTunes removed DRM from music content.
Can I transfer my content from my compatible iPhone or iPad using my iCloud backup?
Yes, assuming you have backed up your content into iCloud.#
Pre-requisites:
  • • Up to date backup available in iCloud. If unsure, go to your compatible iPhone or iPad# settings | iCloud | Backup and click on “Back up now”
  • • Sufficient iCloud storage for iCloud content backup
  • • Good data connection**
  • • Before you start, untick "Encrypt iPhone Back-up" in iTunes on your computer and Disable your iMessage, to avoid disruption to your text messaging service

1. Download and install the Smart Switch app** from Galaxy Apps or the Google Play store on your compatible Samsung Galaxy smartphone# and start the Smart Switch app.
2. Read and accept the Smart Switch Terms & Conditions
3. Select “WIRELESS”
4. Select “RECEIVE”
5. Select “iOS”
6. Log into your iCloud account using your iCloud credentials
7. Select the content# to transfer and tap “Import”
8. Follow the prompts until it’s complete.
What’s the advantage using the USB OTG over the iCloud backup option when transferring between a compatible iPhone or iPad and compatible Samsung?
USB OTG Option is much faster and doesn’t rely on data connection and the iCloud backup option does not include music and relies on a good data connection as well as may result in data charges.
Disclaimer

iOS is a trademark of Cisco in the US and other countries and is used under license
Apple: Apple, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
BlackBerry: BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
HTC: HTC, the HTC logo, HTC One and HTC Sense are the trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates.
LG: The trademark "LG" and any other product names, service names, or logos of LG used, quoted, and/or referenced are trademarks or registered trademarks of LG or any of its affiliates.
Nokia: Nokia Networks product and service names, logos, commercial symbols, trade names and slogans are trademarks of Nokia Networks Oy and/or its related companies.
Sony: The trademark "SONY" and any other product names, service names or logos of SONY used, quoted and/or referenced are trademarks or registered trademarks of Sony Corporation or any of its affiliates.