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Live Chat Support
Live Chat is available 24 hours, 7 days a week.
We'll respond within 24 hours of your request.
Call to speak to a customer service rep.
We recommend using our FAQs service and if you do not find the answer you are looking for, then you can start a Live Chat session.
To call our Customer Service Centre for Mobile device enquiries:
Call 1300 425 299
To call our Customer Service Centre for all other product enquiries:
Call 1300 362 603
Customer Service and Technical Support Operation hours :
24 hours, 7 days a week
Samsung Care was built with your lifestyle in mind. As a valued customer you'll receive a range of benefits.