What can we do for you?

What can we do for you What can we do for you What can we do for you

Contact us

Live Chat Support

Live Chat is available 24 hours, 7 days a week.
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Email Support

We'll respond within 24 hours of your request.
Message us

Phone Support

Call to speak to a customer service rep.

We recommend using our FAQs service and if you do not find the answer you are looking for, then you can start a Live Chat session.

To call our Customer Service Centre for Mobile device enquiries:

Call 1300 425 299

To call our Customer Service Centre for all other product enquiries:

Call 1300 362 603

Customer Service and Technical Support Operation hours :

24 hours, 7 days a week

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Samsung Care was built with your lifestyle in mind. As a valued customer you'll receive a range of benefits.


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