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    Warranty Information

    Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.

    Windows Update Information

    Find out if your device is compatible with Windows 10.

    Australian Consumer Rights

    Information on Consumer's Rights to remedies under the Australian Consumer Law for faulty products.

    Samsung Top Loader Washing Machine Safety Recall

    Important notice regarding the Safety Recall of Samsung Washing Machine

    Get Started

    Learn how to do everything from switching data to setting up your mail, alongside other handy hints and tips on our Get Started page. We'll be with you every step of the way.

    Smart Switch Guide

    Want to transfer your contacts, photos, messages, and more over from your old device? Using Samsung Smart Switch, it has never been easier or more convenient.

    Screen Replacements for Galaxy Smartphones

    Samsung Electronics Australia has recommended retail pricing for screen replacements on certain Galaxy smartphones.

    Smart Simulator

    Get to know the functions of your Samsung product with an interactive step-by-step instructions. From basic functions to the establishment of connections – with the Smart Simulator you will find the solution.

  • Galaxy Battery
    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

  • SmartThings
    SmartThings FAQ

    Get started with SmartThings App that lets you easily control, monitor and automate your home from the comfort of anywhere.

    Samsung Service: Terms & Conditions | Privacy Policy

    Check out the latest Samsung Service Terms and Conditions.

    Features & Apps

    Exclusive Features & Apps for your Samsung Device.

    Samsung Smart View

    Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.

    News & Alerts

    Current and comprehensive updates relating to Samsung Support Releases, Events and More.

    Get Remote Support

    Take advantage of Remote Support for TV's, mobile phones and tablets.

    Galaxy Fold Premier Service

    Special customer care services are available when you purchase a Galaxy Fold.

Our Service Promise

Samsung Care was built with your lifestyle in mind.
As a valued customer you'll receive a range of benefits.

Samsung Care

Get quick tips about Note10

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For all Printer related inquiries,
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or visit

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to view the latest news regarding the Samsung sale of Printer business to HP.

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