We're here to help

Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.

Find out if your device is compatible with Windows 10.

Information on Consumer's Rights to remedies under the Australian Consumer Law for faulty products.

Important notice regarding the Safety Recall of Samsung Washing Machine

Learn how to do everything from switching data to setting up your mail, alongside other handy hints and tips on our Get Started page. We'll be with you every step of the way.

Want to transfer your contacts, photos, messages, and more over from your old device? Using Samsung Smart Switch, it has never been easier or more convenient.

Samsung Electronics Australia has recommended retail pricing for screen replacements on certain Galaxy smartphones.

Get to know the functions of your Samsung product with an interactive step-by-step instructions. From basic functions to the establishment of connections – with the Smart Simulator you will find the solution.

Check out how you can take better care of your battery through proper use and charge.

Get started with SmartThings App that lets you easily control, monitor and automate your home from the comfort of anywhere.

Check out the latest Samsung Service Terms and Conditions.

Exclusive Features & Apps for your Samsung Device.

Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.

Current and comprehensive updates relating to Samsung Support Releases, Events and More.

Take advantage of Remote Support for TV's, mobile phones and tablets.

Special customer care services are available when you purchase a Galaxy foldable device

Get quick tips about Note10

Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.