Only the following Australian (all states) models sold between 2010-2013 are affected:
There is a sticker on the back of your washing machine (in one of 2 positions shown). Check if your washer has one of the model names listed.
Contact our Product Safety Hotline on 1800 239 655, 8am - 8pm AEST, 7 days
If you have an affected machine you are entitled to elect either a refund or replacement. This includes consumers who have a reworked unit and indicate that they would prefer a refund or replacement.