Visit a Samsung Experience Store
Welcome to the Samsung Experience Store, your first choice to discover the latest Samsung inventions.
Locations
Services
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We’re putting safety first as we reopen our stores
We have placed new measures at all of our stores, following all Public Health Authority guidelines.
We have introduced a maximum capacity limit in our SES stores and Samsung Studios.
We are also operating with social distancing measures.
Hand sanitiser stations are located throughout the stores.
We also regularly clean all the store surfaces to help provide a safe shopping environment.
All our transactions use cashless payment methods.
New South Wales
Sydney - 2000
Parramatta - 2150
Victoria
Chadstone - 3148
Doncaster - 3108
Fountain Gate - 3805
Maribyrnong - 3032
Western Australia
Cannington - 6107
Queensland
Chermside - 4032
Upper Mount Gravatt - 4122
Robina - 4230
What’s happening this month
Discover a world of innovative technology at our Samsung stores.
With our latest devices and expert advice, you’re sure to find what you’re looking for.
*T&Cs apply. Bonus Galaxy Watch5 44mm 4G gift available on eligible purchases made between 29.05.2023 - 03.07.2023. Available at participating Samsung Retail Stores. See in store for more details. While stocks last. Ends 03.07.2023.
The all new Galaxy Watch5 Series
*Requires sign up and pairing with your compatible device.
Smart Switch supported only on Watch4 and Watch5/P.
Meet the new Galaxy Buds2 Pro
*T&C’s apply. Samsung Care+ is not an insurance product. Limited to 2 swaps over 24 months.
Swap fee applies. See samsung.com/au/care-plus/terms/ for details
*Available at participating Samsung Retail Stores only and only when you purchase a Participating Product. For full T&Cs, visit samsung.com/au/estore/samsung-education-store/
Create a service booking
If you need an urgent device repair or service, click here to make a booking.
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Service and support
Our team is always ready to help whenever you need support. They’ll run a quick diagnostics test on your device and even organise repairs.
So drop by and see us instore, or book an appointment at samsung.com/au/support/your-service/main
One-to-one tutorials
Receive tailored product recommendation and helpful tips from our Galaxy Consultants.
Software help
Receive tailored product recommendation and helpful tips from our Galaxy Consultants.
Device repair
Consult with our certified technicians for hardware problems. They know how to treat your devices right.
