SAMSUNG TOP LOADER WASHING MACHINE
SAFETY RECALL
Which models are affected?

Only the following Australian (all states) models sold between 2010-2013 are affected:
SW80SPWIP/XSA
SW80SPWIP/XSA
SW65V9WIP/XSA
SW65V9WIP/XSA
WA85GWGIP/XSA
WA85GWGIP/XSA
SW70SPWIP/XSA
SW70SPWIP/XSA
WA85GWWIP/XSA
WA85GWWIP/XSA
SW75V9WIP/XSA
SW75V9WIP/XSA
How do I find if my washer is affected?

There is a sticker on the back of your washing machine (in one of 2 positions shown). Check if your washer has one of the model names listed.
Model name location stickers
LET US KNOW IF YOUR MODEL IS AFFECTED:
Form icon
LODGE YOUR DETAILS USING THE FORM
Complete the form (opens in a new window) with your details so that one of our Product Safety Team Members can get back to you. You can expect to hear from us within the next 3-5 days.
Phone icon
CALL US
Contact our Product Safety Hotline on 1800 239 655, 8am - 8pm AEST, 7 days

If you have an affected machine you are entitled to elect either a refund or replacement. This includes consumers who have a reworked unit and indicate that they would prefer a refund or replacement.
For all media enquires please contact: mediateam@samsung.com
If you have a reworked machine please read the
Post-rework Fact sheet:

If you have general questions please read
the FAQ's:


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Additional Infomation

Samsung Washing Machine Recall Media Statement

Latest Samsung Progress report 27th April 2018

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