One stop service centre
Samsung Members keeps your life uncomplicated by offering the services you need from Galaxy-related tips to solving problems in one easy-to-use app.
- Content Delivery
- News and tips
- Free Board /Suggestions
- Error Report
- 1:1 Question
- Service Centre Info
- Remote Service
Get the answers you need
A comprehensive FAQ section is ready with the answers you were looking for. You can also ask Samsung expert advisers directly for more in-depth responses or send reports on issues such as apps crashing.
Mingle with like-minded people
Share tips, reviews and your own brilliant solutions with other Galaxy users in the Community. It's a peer-led space for people like you.
Find answers and get tips in the Community section
Have something to say? Create a new post in the Forum
Keep your Galaxy performing at its best
Optimize your Galaxy device by getting remote diagnoses available at Support. If a visit to the service centre is needed, find the nearest one and schedule an appointment.
Run device diagnostics
View the progress of the diagnosis
Checking your phone's hardware status is fast and easy
Stay up to date
Get the latest news on Galaxy devices, find top tips on how to make the most of popular Galaxy apps and read the stories behind the innovations that make the Galaxy so good.
Tap on "More"
Tap on "News and tips"
Choose the category you wish to see
View the content
Benefit from being
Sign up and get access to a wide range of benefits available to the Samsung Members community. From exclusive event invitations to discounts on services, from benefits that increase as you level up to coupons, get it all in the Samsung Members app.
Click here to go to the download page.
*Services may vary by county and device.