Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

3.72 MB, pdf, ENGLISH

18 Oct, 2012

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • mervyn822 10 months ago

    What is the lowest temperature setting available? We use 'waterless' cookware which, once brought to temperature, requires very little heat input to maintain cooking so need a low temperature setting.

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, Due to the nature of your query we recommend you contact our HA Support Team on 0330 726 7864 so that we can assist you further. Thanks.

    Describe the issue

  • ANNA 8 months ago

    I PURCHASED THIS COOKER 21 FEB 2013 TODAY DURING COOKING MY COOKER TRIPPED OFF THEN I TRIED TO SWITCHED IT BACK ON BUT EVERY TIME KEEPS TRIPPING OFF I AM USING 13 AMP FUSE CAN YOU HELP ME PLEASE

    Describe the issue

    Answers

  • scottie 1 weeks ago

    I have a ctn464kb01 induction hob and when I unlock it and press the on/off sensor it does not switch on. Can you help?.

    Describe the issue

    Answers

  •  2 years ago

    I purchased a CTN464KB01 4 Burner Induction Hob from John Lewis who fitted the Hob on 7 November 2012. They discarded the fitting brackets so that the Hob is 'loose fitted' in the cut-out in the worktop. The glass place is supporting the weight of the Hob and any saucepans used thereon. The John Lewis representative stated that this is their standard installation practice with all Hobs. Is this acceptable to Samsung under the terms of the Warranty? Thank you

    Describe the issue

    Answers

Can't find what you need?

Email Support

Message us

Write to Us

Samsung Customer

Selectapost 38, Sheffield, S97 3FJ

Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Monday - Saturday | 9am to 6pm
(including bank holidays)

More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close