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Downloads & ManualsExpand

User Manual

7.42 MB, pdf, ENGLISH

22 May, 2014

Firmware

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  • To prof 6 months ago

    My lens has a small mark ingrained into it, can I replace lens

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    Answers

    Samsung E-support 6 months ago

    Hi, Please check out this link to find your local Samsung repair centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps

    Describe the issue

  • Manxmike 4 months ago

    Describe the issue

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    Samsung E-Support 4 months ago

    Hi, Yes. Please check out this link to register your product http://cybersvc1.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=gb_en&ssoUseYn=Y&ssoLang=en. Hope this helps.

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  • ShivaniK 1 months ago

    I have been browsing the web looking for a hi-tech, good quality camera. I came across this camera but have read the reviews. Some of the reviews state that the camera isnt good for night shots, the Wi-Fi wasnt connecting, it was slow to take pictures, bad zoom and when you zoomed in whilst videoing, the sound disappeared. I would appreciate it if you could answer these concerns of mine as soon as possible.

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    Answers

    Samsung E-support 1 months ago

    Hi Shivanik, Thank you for contacting us. Some of the cameras greatest features are that you can get closer than ever before with 35x telephoto zoom. Share and save anywhere and any time using NFC and Wi-Fi. Zoom in easily with great control using the Speed Control key and enjoy professional results with ease thanks to Smart Mode. Please check out this link to view our product support page on our website for more information. It contains the Smart Camera WB1100F features, technical specifications and reviews from customers that have purchased the camera, which may help you in making your decision; http://www.samsung.com/uk/consumer/smart-camera-camcorder/smart-compact/smart-compact/EC-WB1100BPBGB. Perhaps, it might be worth visiting one of our experience stores, so that you can try using the camera yourself? http://www.samsung.com/uk/support/supportcentres/ Hope this helps.

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  • 1 Answers

    Memory cards

    Bill 3 months ago

    Just bought a smart camera . The cards that go I beside the battery . Are does the same card fit all samsung cameras. Not sure any help welcome

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    Answers

    Samsung Support 3 months ago

    Hi Bill, Please check out this link to find the specifications for your camera and which memory card it accepts http://www.samsung.com/uk/consumer/smart-camera-camcorder/smart-compact/smart-compact/EC-WB1100BPBGB. Some cameras accept different memory cards such as Micro SD or SD cards. Hope this helps.

    Describe the issue

  • tonnas 4 months ago

    I cant seem to work out how to update the software on my wb1100f. the I launcher downloads the update but how do I get the camera to update. Thanks for your help.

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi, Please check out this link on how to upgrade the firmware on your camera http://downloadcenter.samsung.com/content/FM/201403/20140321162521312/i-Launcher_guide_for_Camera_ENG.pdf. Hope this helps.

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If you have any comments about our service and products, please write to our customer support team.
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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
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0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

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0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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If you need to call us from overseas,
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