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Downloads & ManualsExpand

User Manual

9.23 MB, pdf, ENGLISH

28 Jan, 2013

Software

  • Samsung RAW Converter(-)

    Mac OS 10.3 ~ 10.7, 67.27 MB, dmg, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

    Close tooltip pop-up
    Samsung RAW Converter 4.0.4.0 (English / Mac)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW file, it only works on Mac OS.

    This program is compatible on Mac OS 10.3 10.7.

    [Supported Products]

    SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)
    Samsung RAW Converter(-)

    Win 2000/XP/Vista/Win7, 61.36 MB, exe, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

    Close tooltip pop-up
    Samsung RAW Converter 4.0.4.0 (English / Windows)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW, it only works on Windows OS.

    This program is compatible on Window 7(32bit OS), but Window 7(64bit OS) does not support this program. [Supported Products] SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)

Firmware

  • Upgrade File

    All OS, 39.01 MB, zip, MULTI LANGUAGE

    Version : 1.16

    16 May, 2014 tooltipbox

    Close tooltip pop-up
    1. Title - NX20 firmware v1.16
    2. Carrier or Corporate Customer - open market
    3. Description

    [v1.16]
    1. Improved EVF brightness control

    [v1.15]
    1. Support compatibility of new lens(16-50mm-S, 16-50mm-Power Zoom)
    2. Other bugs are fixed

    [v1.14]
    1. Improved lens interface of new lens(10mm)

    [v1.13]
    1. Improve AF fail error with 18-200mm Lens
    2. Improve displayed program AE on EXIF error when shooting bulb mode

    [v1.12]
    1. Improve that exposure does not work after shooting in bulb mode 30sec
    2. Other bugs are fixed

    [v1.11]
    1. Improve image Compatibility with Galaxy Camera
    2. Improve Wifi Compatibility
    3. Other bugs are fixed

    [v1.10]
    1. Improve Wifi connective stability
    2. Reduce time until first shot after power on.
    3. Improve punt error in small aperture(F5.6 or higher) condition with 85mm Lens
    (It need to upgrade 1.10 Firmware 85mm Lens)
    4. Improve Shutter lag on MF ASSIST with With 60mm Macro Lens
    5. Compatibility for new lens (12-24mm)
    6. Add traditional Chinese character in WiFi mode (Hong Kong only)
    7. Other bugs are fixed

    [v1.01]
    1. Support External Mic
    2. Horizonal Calibration menu is added
    (MENU-Settings2-Display adjust-Horizontal Calibration)
    3. WiFi Compatibility and other bugs are fixed
    4. Grid Line Menu Name was changed
    5. Support Russian SNS and keypad, Taiwanese keypad(Only for Russia and Taiwan)
    6. Support Turkish, Hebrew, Arabic and Persian
    Lens Upgrade File

    All OS, 0.37 MB, zip, MULTI LANGUAGE

    Version : 1.11

    2 Apr, 2014 tooltipbox

    Close tooltip pop-up
    This is the latest LENS firmware package.
    To maximize improved firmware performance, body firmware should be the latest version.

    1. 18-55mm-III (v1.11)
    - Improved OIS performance
    - Improved the DMF sense of rotation for MF ring
    - Add new function for NX30 - Enable 3 steps control of DMF sensitivity

    2. 18-55mm-I (v1.20), 18-55mm-II_iFn (v1.10),
    20-50mm-I (v1.10), 20-50mm-II (v1.00), 20mm (v1.10),
    50-200mm-I (v1.20), 50-200mm-II_iFn (v1.10)
    - Change the sense of rotation for MF Ring. (Opposite position)
    - Reduce the Current consumption when lens operated.
    - Improved infinity AF(Auto Focus) accuracy at fireworks mode.

    3. 18-200mm (v1.10)
    - Improved NX200 movie mode aperture noise
    - Improved OIS current and noise

    4. 30mm (v1.22)
    - Intermittent failure of DMF that occurs when user press half shutter is fixed.
    - Accuracy of auto focus has been improved.

    5. 85mm (v1.10)
    - Back focusing problem of small aperture is fixed.

    [How to check the Lens firmware version]
    Please select the menu in the following order.
    Menu -> Setup -> Device information

    [How to update the Lens firmware]
    1) Download the lens firmware file into the root directory of the SD memory card.
    - When you upgrade the lens firmware, the lens which you upgrade must be attached on the camera.
    - If you can not attach the lens to the camera, you can not not upgrade it.
    - The file name of lens firmware is ''lens.bin''
    - If there is a difference between attached lens and lens firmware file, you can find the ''File Error'' message.
    2) Insert the SD card on which the lens firmware file is to be saved and then turn on the camera.
    3) Please select the menu in the following order.
    Menu -> Setup -> Device Information -> Firmware Update -> Lens Firmware -> ''Yes''
    Upgrade guide

    All OS, 0.27 MB, pdf, MULTI LANGUAGE

    Version : Upgrade Guide_ENG

    18 Sep, 2012 tooltipbox

    Close tooltip pop-up
    Firmware upgrade guide for NX20
    Please refer to the guide.

tech specs

Dimension of EV-NX20ZZBSBGB

Image Sensor

  • Sensor Type
    CMOS
  • Sensor Size
    23.5 x 15.7mm
  • Effective Pixel
    Approx. 20.3 Mega-pixels
  • Total Pixel
    Approx. 21.6 Mega-pixels
  • Color Filter
    RGB Primary Colour Filter

Lens

  • Mount
    Samsung NX
  • Usable Lens
    Samsung Lenses for Samsung NX Mount

SHOW MORE SPECSExpand

i-Function

  • i-Function
    i-Scene (depends on Lens) Smart Filter (Vignetting, Minature, Fish-Eye, Sketch, Defog, Halftone Dot) i-Zoom (x1.2, 1.4, 1.7, 2.0)

Image Stabilisation

  • Type
    Lens Shift (Depends on Lens)
  • Mode
    OIS Mode1 / Mode2 / OFF

Distortion Correct

  • Mode
    LDC On / Off (Depends on Lens)

Dust Reduction

  • Type
    Super Sonic Drive

Display

  • Type
    Swivel Type AMOLED
  • Size
    3"
  • Resolution
    VGA (640 x 480) 614k dots (PenTile) OCR
  • Field of View
    Approx. 100%
  • User Display
    Grid (4types), Histgram, Icons : On / Off, Distance Scale : ft / m / Off, Electronic Level

ViewFinder

  • Type
    EVF w / Eye Contact Sensor
  • Resolution
    SVGA Class (800 x 600) 1440000 dots Equiv.
  • Field of View
    Approx. 100%
  • Magnification
    Approx. 0.68x (Equivalent to a 50mm lens on a 35mm camera)
  • Eyepoint
    Approx. 18mm
  • Diopter Adjustment
    Approx. -4 ~ +4m -1

Focusing

  • Type
    Contrast AF
  • Mode
    Single AF / Continuous AF / MF
  • Focusing point
    Selection: 1point (Free selection)
    Multi: Normal 15points, Closeup 35points
    Face Detection: Max. 10 faces
  • AF-Assist Lamp
    Yes

Shutter Speed

  • Type
    Electronically controlled vertical-run focal plane shutter
  • Speed
    Auto: 1 / 8000sec. ~ 30sec. (w / E-Shutter)
    Manual: 1 / 8000sec. ~ 30sec. (w / E-Shutter, 1/3EV step)
    Bulb (Limit time : 4min.)

Exposure

  • Metering System
    TTL 221 (17 x 13) Block segment
    Metering : Multi, Centre-weighted, Spot
    Metering range : EV 0 - 18 (ISO 100 · 30mm, F2)
  • Compensation
    ±3 EV (1 / 3EV step)
  • AE Lock
    AEL Button
  • ISO Equivalent
    Auto, 100, 200, 400, 800, 1600, 3200, 6400, 12800 (1 or 1 / 3EV step)

Drive Mode

  • Mode
    Single, Continuous, Burst (5M size only), Self-timer, Bracket (AE / WB / PW)
  • Continuous
    JPEG : High (8fps) up to 11 shots, Low (3fps) up to 15 shots selectable
    Burst : 10, 15, 30fps selectable, 30 shots by 1 release
    RAW : High (8fps), Low (3fps) selectable up to 8 shots
  • Bracket
    Auto Exposure Bracket (±3EV), WB, PW
  • Self-Timer
    2 - 30sec (1sec Step)
  • Remote Controller
    SR2NX02 (via Micro USB port)

Flash

  • Type
    TTL Auto Pop-up flash
  • Mode
    Smart Flash, Auto, Auto+Red-eye reduction, Fill-in, Fill-in+Red-eye reduction, 1st Curtain, 2nd Curtain, OFF
  • Guide Number
    11 (at ISO 100)
  • Angle of View Coverage
    28mm Wide-Angle (Equivalent to 35mm)
  • Sync. Speed
    Less than 1/180sec
  • Flash Compensation
    -2 - +2EV (0.5EV step)
  • Internal Flash
    Yes
  • External Flash
    Samsung External Flash available (SEF-42A, SEF220A : Optional)
  • Synchro (Flash attachment)
    Hot Shoe

White Balance

  • Mode
    Auto, Daylight, Cloudy, Fluorescent (W, N, D), Tungsten, Flash, Custom, K(Manual)
  • Micro Adjustment
    Each 7 Steps in Amber / Blue / Green / Magenta Axis

Dynamic Range Expansion

  • Dynamic Range Expansion
    Smart Range On / Off

Picture Wizard

  • Mode
    Standard, Vivid, Portrait, Landscape, Forest, Retro, Cool, Calm, Classic, Custom (1~3)
  • Parameter
    Contrast / Colour / Saturation / Sharpness

Shooting

  • Mode
    SmartAuto (2.0), Programme, Aperture Priority, Shutter Priority, Manual, Custom, Lens Priority,Scene, Movie, Wi-Fi
  • Scene Mode
    Live Panorama (2d, 3D), Beauty Shot, Night, Landscape, Portrait, Children, Sports, Close Up, Text, Sunset, Dawn, Backlight, Fireworks, Beach&Snow, Sound Picture, 3D Photo
  • Sound Picture
    JPEG Only, Sound Recording Time (Before and after Shooting each 5 sec or 10 sec)
  • Image Size
    JPEG (3:2): 20M (5472 x 3648), 10.1M (3888 x 2592), 5.9M (2976 x 1984), 2M (1728 x 1152), 5M (2736 x 1824): Burst mode only
    JPEG (16:9): 16.9M (5472 x 3080), 7.8M (3712 x 2088), 4.9M (2944 x 1656), 2.1M (1920 x 1080)
    JPEG (1:1): 13.3M (3648 x 3648), 7M (2640 x 2640), 4M (2000 x 2000), 1.1M (1024 x 1024)
    RAW: 20M (5472 x 3648)
  • Quality
    Super fine, Fine, Normal
  • RAW Format
    SRW (Compressed)
  • Color Space
    sRGB, Adobe RGB
  • Smart Filter
    Vignetting, Miniature, Fish-Eye, Sketch, De-fog, Halftone Dots, Soft Focus

Image Play

  • Type
    Single image, Thumbnails (3 / 15 / 40 images), Slide show, Movie
  • Smart Filter
    Miniature, Soft Focus, Old Film1, Old Film2, Halftone Dots, Sketch, Fish-Eye, De-fog Negative
    JPEG (3:2): 5.9M (2976 x 1984), 5M (2736 x 1824), 2M (1728 x 1152)
    JPEG (16:9): 6.2M (3328 x 1872), 4.9M (2944 x 1656), 2.1M (1920 x 1080)
    JPEG (1:1): 6M (2448 x 2448), 4M (2000 x 2000), 1.1M (1024 x 1024)
  • Editing
    Smart Filter, Red-eye fix, Backlight., Resize, Rotate, Face Retouch, Brightness, Contrast, Vignetting

Movie Clip

  • Format
    MP4 (H.264)
  • Compression
    Movie: H.264 / Sound: AAC
  • Mode
    Programme, Aperture Priority, Shutter Priority, Manual
  • Recording
    With Audio or without Audio (user selectable, recording time : 25 minutes)
  • Frame Rate
    30fps, 24fps (1920 x 810 Only)
  • Image Size
    1920 x 1080, 1920 x 810, 1280 x 720 , 640 x 480, 320 x 240 for Sharing (Default : 1920 x 1080)
  • Movie Editing
    Still Image Capture, Time Trimming
  • Sound
    Stereo Sound
  • Smart Filter
    Vignetting, Miniature, Fish-Eye, Sketch, De-fog, Halftone Dots, Soft Focus, Old Film1, Old Film2, Negative"
  • Multi-Motion Recording
    x0.25 (640, 320 only), x0.5 (1280, 640, 320 only), x5, x10, x20
  • Quality
    High Quality , Normal

Storage

  • Media
    SD, SDHC, SDXC (guarantee up to 128GB)
  • File Format
    RAW (SRW), JPEG (EXIF 2.21), DCF, DPOF 1.1, PictBridge 1.0
  • Capacity (2GB)
    20M RAW: Super Fine 37, Fine 47, Normal 51
    20M (3:2): Super Fine 186, Fine 365, Normal 537
    10.1M (3:2): Super Fine 397, Fine 727, Normal 1047
    5.9M (3:2): Super Fine 628, Fine 1172, Normal 1648
    2M (3:2): Super Fine 1633, Fine 2752, Normal 3566
    Burst (5M): Super Fine 733, Fine 1354, Normal 1885
    16.9M (16:9): Super Fine 230, Fine 450, Normal 658
    7.8M (16:9): Super Fine 487, Fine 922, Normal 1314
    4.9M (16:9): Super Fine 749, Fine 1381, Normal 1920
    2.1M (16:9): Super Fine 1579, Fine 2675, Normal 3481
    13.3M (1:1): Super Fine 290, Fine 562, Normal 817
    7M (1:1): Super Fine 538, Fine 1014, Normal 1437
    4M (1:1): Super Fine 897, Fine 1627, Normal 2232
    1.1M (1:1): Super Fine 2654, Fine 4072, Normal 4954
    Movie: 1920 x 1080 30p: High Quality 17m 35s, Normal 21m 56s
    1920 x 810 24p: High Quality 19m 0s, Normal 23m 43s
    1280 x 720 60p: High Quality 20m 16s, Normal 25m 17s
    1280 x 720 30p: High Quality 29m 10s, Normal 36m 20s
    640 x 480 30p: High Quality 73m 26s, Normal 91m 0s
    320 x 240 30p: High Quality 236m 16s, Normal 287m 12s*

Languages

  • Languages
    Korean, English, Danish, German, Dutch, Swedish, Spanish, Italian, Czech, French, Portuguese, Polish, Finnish, Russian, Norsk, Simplified / Traditional Chinese

Direct Print System

  • PictBridge
    Yes

GPS

  • Type
    Geo-Tagging with Option GPS Module (WGS84)
  • Function
    Location Name (OSD) (English and Korean only), Google Map Link (with Intelli-Studio)

Interface

  • Digital Output Connector
    USB 2.0 (HI-SPEED) (micro USB Jack)
  • Video Output
    NTSC, PAL (user selectable) HDMI 1.4a : (1080i, 720p, 576p / 480p)
  • External Release
    Yes

Power

  • Power Source
    Type
    Rechargeable battery : BP1310 (1300mAh)
    Charger: BC1310
  • Battery
    180min / 360 shots (CIPA Standard)

Physical Specification

  • Dimension
    Dimension (WxHxD)
    122 x 89.6 x 39.5mm (excluding the projection part)
  • Weight
    341g (without batteries and Memory card)
  • Operating Temperature
    0 - 40°C
  • Operating Humidity
    5 - 85%

S/W and PC OS

  • Bundle PC S/W
    intelli-studio 3.0, Samsung RAW Converter 4, PC Auto Backup, Adobe Reader
  • Compatible OS
    Windows XP SP2 / Vista / Windows 7

Wireless

  • Wireless
    IEEE 802.11n support . Cloud . Email . Auto Backup . Remote Viewfinder . Mobile Link . Wi-Fi Direct . TV Link . Social Sharing

System Requirement

  • Windows
    General
    PC with processor better than Intel Pentium III 500MHz (Intel Pentium 800MHz or higher recommended) Windows XP / Vista / 7Minimum 256MB RAM (512MB or more recommended)
    250MB of available hard disk space (1GB or more recommended)
    USB port
    CD-ROM drive
    1024 x 768 pixels, 16-bit colour display compatible monitor (24-bit colour display recommended)
    Microsoft Direct X 9.0c or later
    Intelli-Studio 3.0
    Windows XP SP2 / Vista / 7
    Intel Pentium 4 3.2GHz or higher / AMD AthlonTMFX, 2.6GHz or higher
    Minimum 512MB RAM (1GB or more recommended)
    250MB of available hard disk space (1GB or more recommended)
    1024 x 768 pixels, 16-bit colour display compatible monitor (1280 x 1024 pixels, 32-bit colour display recommended)
    USB 2.0,
    Microsoft DirectX 9.0c or later
    nVIDIA Geforce 7600GT or higher / ATI X1600 series or higher
    # 64-bit editions of Windows XP / Vista / and 7 are not supported
    Samsung RAW Converter 4
    Windows XP / Vista / 7"
    Intel Pentium, AMD Athlon Processor (Intel Pentium 4, AMD Athlon XP or later recommended)"
    1GB or more RAM recommended Minimum 100MB of available hard disk space
    1024 x 768 pixels, Full Colour (24-bit or higher) colour display compatible monitor
  • Macintosh
    General
    Power Mac G3 or later
    Mac OS 10.4 or later
    Minimum 256MB RAM (512MB or more recommended)
    Minimum 110MB of available hard-disk space
    USB port
    CD-ROM drive
    Samsung RAW Converter 4
    Mac OS X v10.6 / v10.5 / v10.4"
    Power PC / Intel Processor-based or compatible computer (Core 2 Quad or later recommended)"
    1GB or more RAM recommended Minimum 100MB of available hard disk space
    1024 x 768 pixels, 24-bit colour display compatible monitor

Ask the Community

Browse questions and answers, answer one yourself, or 

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  • viswanath 1 years ago

    optical zoom? 5x, 10x, 18x or 21x?

    Describe the issue

    Answers

    Dave C 1 years ago

    The optical zoom depends on the lens used, I believe with the 25-50mm Lens it's 2.5x

    Describe the issue

  •  1 years ago

    This is supposed to be a system camera, I want to do what I could do with my last DSLR, take wildlife pics with remote triggering. Samsung provide a cable to do this under local control, so this must be possible via the micro USB connector, ...so what are the connections/conditions needed to initiate focus and trigger the shutter? We need to be able to do it by means of a relay contact closure, perhaps as an example, caused by an animal crossing an infra red beam.

    Describe the issue

    Answers

  • Sebastian Gardner 10 months ago

    Customs broke mine while searching my bag and now I can't find an outlet that sells OEM hoods. I tried a different brand but it was not nearly as good as the original product. Would I be able to purchase one directly from you please? Cheers

    Describe the issue

    Answers

Can't find what you need?

Email Support

Send an email, and get a next response.
Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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