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Downloads & ManualsExpand

User Manual

8.03 MB, pdf, ENGLISH

28 Jan, 2013

Software

  • Samsung RAW Converter(-)

    Mac OS 10.3 ~ 10.7, 67.27 MB, dmg, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Mac)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW file, it only works on Mac OS.

    This program is compatible on Mac OS 10.3 10.7.

    [Supported Products]

    SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)
    Samsung RAW Converter(-)

    Win 2000/XP/Vista/Win7, 61.36 MB, exe, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Windows)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW, it only works on Windows OS.

    This program is compatible on Window 7(32bit OS), but Window 7(64bit OS) does not support this program. [Supported Products] SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)

Firmware

  • Upgrade File

    All OS, 43.12 MB, zip, MULTI LANGUAGE

    Version : 1.13

    2 Apr, 2014 tooltipbox

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    1. Title - NX210 firmware v1.13
    2. Carrier or Corporate Customer - open market
    3. Description

    [v1.13]
    1. Support compatibility of new lens(16-50mm-S, 16-50mm-Power Zoom)
    2. Other bugs are fixed

    [v1.12]
    1. Improved lens interface of new lens(10mm)

    [v1.11]
    1. Improve image compatibility with Galaxy Camera
    2. Add Thai language
    3. Improve wifi compatibility
    4. Other bugs are fixed

    [v1.10]
    1. Improve Wifi connective stability
    2. Reduce time until first shot after power on
    3. Improve punt error in small aperture(F5.6 or higher) condition with 85mm Lens
    (It need to upgrade 1.1 Firmware 85mm Lens)
    4. Improve Shutter lag on MF ASSIST with With 60mm Macro Lens
    5. Compatibility for new lens (12-24mm)
    6. Add traditional Chinese character in WiFi mode (Hong Kong only)
    7. Other bugs are fixed

    [v1.01]
    1. Support External Mic
    2. Processing speed was improved at the high-speed continuous shooting
    3. Horizonal Calibration menu is added
    (MENU-Settings2-Display adjust-Horizontal Calibration)
    4. WiFi Compatibility and other bugs are fixed
    5. ''Grid Line'' Menu Name is changed
    6. Support Russian SNS and keypad, Taiwanese keypad (Only for Russia and Taiwan)
    7. Support Turkish, Hebrew, Arabic and Persian
    Lens Upgrade File

    All OS, 0.37 MB, zip, MULTI LANGUAGE

    Version : 1.11

    2 Apr, 2014 tooltipbox

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    This is the latest LENS firmware package.
    To maximize improved firmware performance, body firmware should be the latest version.

    1. 18-55mm-III (v1.11)
    - Improved OIS performance
    - Improved the DMF sense of rotation for MF ring
    - Add new function for NX30 - Enable 3 steps control of DMF sensitivity

    2. 18-55mm-I (v1.20), 18-55mm-II_iFn (v1.10),
    20-50mm-I (v1.10), 20-50mm-II (v1.00), 20mm (v1.10),
    50-200mm-I (v1.20), 50-200mm-II_iFn (v1.10)
    - Change the sense of rotation for MF Ring. (Opposite position)
    - Reduce the Current consumption when lens operated.
    - Improved infinity AF(Auto Focus) accuracy at fireworks mode.

    3. 18-200mm (v1.10)
    - Improved NX200 movie mode aperture noise
    - Improved OIS current and noise

    4. 30mm (v1.22)
    - Intermittent failure of DMF that occurs when user press half shutter is fixed.
    - Accuracy of auto focus has been improved.

    5. 85mm (v1.10)
    - Back focusing problem of small aperture is fixed.

    [How to check the Lens firmware version]
    Please select the menu in the following order.
    Menu -> Setup -> Device information

    [How to update the Lens firmware]
    1) Download the lens firmware file into the root directory of the SD memory card.
    - When you upgrade the lens firmware, the lens which you upgrade must be attached on the camera.
    - If you can not attach the lens to the camera, you can not not upgrade it.
    - The file name of lens firmware is ''lens.bin''
    - If there is a difference between attached lens and lens firmware file, you can find the ''File Error'' message.
    2) Insert the SD card on which the lens firmware file is to be saved and then turn on the camera.
    3) Please select the menu in the following order.
    Menu -> Setup -> Device Information -> Firmware Update -> Lens Firmware -> ''Yes''
    Upgrade guide

    All OS, 0.27 MB, pdf, MULTI LANGUAGE

    Version : Upgrade Guide_ENG

    18 Sep, 2012 tooltipbox

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    Firmware upgrade guide for NX210
    Please refer to the guide.

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    Send us a letter for a 7-day response (approximately).

    Response within 7 days

    If you have any comments about our service and products, please write to our customer support team.
    We recommend that important documentation is sent by registered/recorded post

    Samsung Electronics Customer Support Centre

    PO Box 479 GATESHEAD NE9 9BJ United Kingdom

    Own a product that needs service?

    Please contact our technical support centre before sending any products to the above address

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    Phone Support

    Call to speak to a customer service rep.

    Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

    OPENING HOURS

    Monday - Saturday | 9am to 6pm
    Bank Holidays | 10am to 4pm

    CUSTOMER SUPPORT CENTRE
    UNITED KINGDOM

    0330 SAMSUNG (7267864)
    0330 numbers are included in your free usage if eligible or cost the same as calling a landline

    MOBILE/SMARTPHONE SUPPORT
    0845 MSAMSUNG (6726786)

    CUSTOMER SUPPORT CENTRE EIRE
    0818 717100

    Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
    for more information.

    If you need to call us from overseas,
    you can call us on +44 (0)1932 454358.

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