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Downloads & ManualsExpand

User Manual

8.81 MB, pdf, ENGLISH

29 Mar, 2014

Software

  • Install Guide

    All OS, 0.01MB, zip, MULTI LANGUAGE

    Version : Lightroom 4.4.1

    3 Jul, 2013 tooltipbox

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    1. Title - Adobe Photoshop Lightroom S/W Ver. 4.4.1
    2. Applicable Model - NX300, NX2000, NX1100
    *Please download and update your program
    *OPEN attached file - You can find URL address

    [Improved items of Adobe Photoshop Lightroom Ver. 4.4.1]
    - Enhanced NX300, NX2000, NX1100 RAW picture quality

    [download URL]
    - Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5600
    - Mac.: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5599

Firmware

  • Upgrade File

    All OS, 240.76 MB, zip, MULTI LANGUAGE

    Version : 1.45

    16 Dec, 2014 tooltipbox

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    1. Title - NX300 firmware v1.45
    2. Carrier or Corporate Customer - Open market
    3. Description
    [Caution] During upgrading firmware, a camera turns itself on and off 3 times.
    Do not cut off the power and Do not remove battery before complete message.

    [v1.45]
    1.Fixed EXIF information error that captured RAW + over shutter speed 0.5sec

    [v1.44]
    1.Improved 50-150mm-S lens compatibility
    2.Improved Flash-zoom issue of SEF42A Flash

    [v1.43]
    1.Improved 16-50mm-PWZ 16mm position movie recording intermittent line noise
    2.Revision Open Source Licenses

    [v1.42]
    1.Improved movie playback sound performance

    [v1.41]
    1.Add Wi-Fi Privacy Lock function
    2.Revision Open Source Licenses

    [v1.40]
    1.Adding Shunt down Action option of Sensor Cleaning
    2.Adding DMF Responsiveness option (support lens 18-55mm-III, 16-50mm)
    3.16-50mm S and Power zoom lens compatability
    - Improved AF performance and color shading
    - Power zoom lens, zoom speed changing option
    - Power zoom lens, movie recording touch-zoom function option
    - Power zoom lens, display focal-length option

    [v1.34]
    1.Fixed vertical noise on the left side after upgrade v1.33

    [v1.33]
    1.Remote ViewFinder - add touch AF function
    2.Remote ViewFinder - add streaming quality option
    3.Improved connection speed of android smart phone
    (Please use latest version of Upgrade Smart Camera App)
    4.Improved Movie recording(Framing Mode ON)
    5.Improved 60mm,85mm lens full time manual focus performance

    [v1.32]
    1.Improved image quality
    2.Improved LCD review
    3.Reboot NX300 - Do not reset value of Slide show options
    Upgrade guide

    All OS, 0.28 MB, pdf, MULTI LANGUAGE

    Version : 1.0

    26 Jun, 2014

    Lens Upgrade File

    All OS, 0.37 MB, zip, MULTI LANGUAGE

    Version : 140311

    9 Jun, 2014 tooltipbox

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    This is the latest LENS firmware package.
    To maximize improved firmware performance, body firmware should be the latest version.

    1. 18-55mm-III (v1.11)
    - Improved OIS performance
    - Improved the DMF sense of rotation for MF ring
    - Add new function for NX30 - Enable 3 steps control of DMF sensitivity

    2. 18-55mm-I (v1.20), 18-55mm-II_iFn (v1.10),
    20-50mm-I (v1.10), 20-50mm-II (v1.00), 20mm (v1.10),
    50-200mm-I (v1.20), 50-200mm-II_iFn (v1.10)
    - Change the sense of rotation for MF Ring. (Opposite position)
    - Reduce the Current consumption when lens operated.
    - Improved infinity AF(Auto Focus) accuracy at fireworks mode.

    3. 18-200mm (v1.10)
    - Improved NX200 movie mode aperture noise
    - Improved OIS current and noise

    4. 30mm (v1.22)
    - Intermittent failure of DMF that occurs when user press half shutter is fixed.
    - Accuracy of auto focus has been improved.

    5. 85mm (v1.10)
    - Back focusing problem of small aperture is fixed.

    [How to check the Lens firmware version]
    Please select the menu in the following order.
    Menu -> Setup -> Device information

    [How to update the Lens firmware]
    1) Download the lens firmware file into the root directory of the SD memory card.
    - When you upgrade the lens firmware, the lens which you upgrade must be attached on the camera.
    - If you can not attach the lens to the camera, you can not not upgrade it.
    - The file name of lens firmware is ''lens.bin''
    - If there is a difference between attached lens and lens firmware file, you can find the ''File Error'' message.
    2) Insert the SD card on which the lens firmware file is to be saved and then turn on the camera.
    3) Please select the menu in the following order.
    Menu -> Setup -> Device Information -> Firmware Update -> Lens Firmware -> ''Yes''

Ask the Community

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  • Hncameron 4 months ago

    Where is the serial number Located on the samsung nx300 camera and lenses?

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    The serial number of the camera is located on the base of the unit on a white sticker. The serial number of the lens is etched into its body near the mounting end.

    Describe the issue

    Samsung E-Support 3 months ago

    The serial number of the camera is located on the base of the camera on a white sticker. The serial number of the lens is etched into its body near the mounting end.

    Describe the issue

  •  1 years ago

    I have a brand new NX300 (just delivered today) and I'm trying to connect it to my PC. I have Windows 8 Pro installed and when I connect the camera the PC sees it but then says it can't find a driver for it. I've installed the i-Launcher program and that also says that no camera is connected. I have another PC running Windows 7 so thought I'd give it a go on that one just in case Samsung haven't got round to providing a valid Windows 8 driver yet. That computer gives exactly the same problem. I've tried using device manager and pointing the 'Unknown Device' at the CD but no joy. Where do I get a valid driver from? No downloads on the Samsung website and no joy when googled. This is extremely frustrating and annoying for a new device which otherwise seems to be working very well. Can anyone suggest what I should do next?

    Describe the issue

    Answers

     1 years ago

    This doesn't help. My camera is not recognized by my PC at all. I can't copy the files off it and I've now tried on a WIndows 8 PC, 2 Windows 7 PCs, a Windows XP PC and an Apple Mac. None of them recognise the camera. How am I to get pictures off the camera or perform firmware updates if I can't connect it to a PC? I would attach screenshots but I can only upload photos and videos!

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, This is not compatible with windows 8 yet. Please connect the camera using mass storage mode to be able to access your pictures on this OS. Thanks.

    Describe the issue

  • Watcharin 7 months ago

    what the problem NX300 "No Lens" - "Lens Detached" show on displays

    Describe the issue

    Answers

    vonder 6 months ago

    Just try to detach and attach back the lens.

    Describe the issue

    Samsung E-Support 7 months ago

    Hi, Your query has come through to Samsung UK where we can only deal with UK products. Please get in touch with Samsung in Thailand for further assistance. Samsung.com/th

    Describe the issue

  • Fazilah 1 years ago

    Describe the issue

    Answers

    vonder 6 months ago

    Yes, model is ED-AKNX01

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Fazilah, No this accessory does not exist for this product. Thanks

    Describe the issue

  •  1 years ago

    I can maybe understand removing the dial to a degree, as the manual modes now apply to the video (I think), but it now makes it impossible to frame a scene, as we only get 16:9 view when we press record. This is terrible! But could be rectified by placing an icon on the screen left for video preview mode. Removing manual ISO settings is another pain, and hopefully just a silly omission. This could be easily rectified in firmware though, so please let video's respect the users chosen ISO setting

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Thank you for your feedback. We will pass your comment on to the relevant departments involved in product development. Thanks.

    Describe the issue

  •  1 years ago

    The OIS on the NX300 does not engage on the NX300. Tested as working fine on NX1000, but nothing on NX300. Hopefully you can fix this soon.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We will look into this. I would kindly ask if you need support in the interim pleasecall 03307267864 for our camera team. Thanks.

    Describe the issue

  •  1 years ago

    It used to be great to be able to change between Jpeg and Raw easily on NX1000, but now we have to delve into menu's. Going far into menu's would be OK, if the touch screen was responsive, but it's not. I know there is the ability to add "Raw+" to the custom button, but this only keeps for one press of the shutter. It would be far more useful if it toggled between normal/Raw+ only after user press button.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, If you are experiencing issues with your camera please call our Digital Imaging support team on 03307267864. Thanks.

    Describe the issue

  • 1 Answers

    "Error 91"

     1 years ago

    After 2 week of use, I start get "Error 91" when I capture photo then camera shut down immediately, I have to start the camera by pressing shutter button to resume. It keeps repeating same error hanging between short times!!! I can't fix that, can samsung fix that as soon as possible please?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We would like you to upgrade the firmware to try and resolve this issue. You can update the firmware manually by following this process: 1. Go to www.samsung.com/uk 2. Select Support 3. Type in your full model code 4. Select Firmware 5. Download to computer and extract 6. Transfer files diretly to the SD card 7. Insert the SD card into the camera 8. Allow the update and check to see if issue is resolved. Thanks.

    Describe the issue

  •  1 years ago

    Because of a bug in the EXIF date and time fields format (date and time are separated by a colon instead of a space) all photos I have imported into iPhoto have a random date. Please provide a fix soon, because it is not usable in that way.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We will pass this information onto our engineers for inspection. Please check our website for any firmware upgrades to rectify this issue. Thanks.

    Describe the issue

  •  1 years ago

    Since I've updated my nx300 camera to version 1.2 I can't establish a connection via mobile link or remote viewfinder. It still works with my galexy s2. What could be the reason?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You will need to contact Samsung Germany for support with this at http://www.samsung.com/de/support Thanks.

    Describe the issue

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If you have any comments about our service and products, please write to our customer support team.
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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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