Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

8.81 MB, pdf, ENGLISH

29 Mar, 2014

Software

  • Install Guide

    All OS, 0.01MB, zip, MULTI LANGUAGE

    Version : Lightroom 4.4.1

    3 Jul, 2013 tooltipbox

    Close tooltip pop-up
    1. Title - Adobe Photoshop Lightroom S/W Ver. 4.4.1
    2. Applicable Model - NX300, NX2000, NX1100
    *Please download and update your program
    *OPEN attached file - You can find URL address

    [Improved items of Adobe Photoshop Lightroom Ver. 4.4.1]
    - Enhanced NX300, NX2000, NX1100 RAW picture quality

    [download URL]
    - Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5600
    - Mac.: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5599

Firmware

  • Upgrade File

    All OS, 240.73 MB, zip, MULTI LANGUAGE

    Version : 1.44

    13 Oct, 2014 tooltipbox

    Close tooltip pop-up
    1. Title - NX300 firmware v1.44
    2. Carrier or Corporate Customer - Open market
    3. Description
    [Caution] During upgrading firmware, a camera turns itself on and off 3 times.
    Do not cut off the power and Do not remove battery before complete message.

    [v1.44]
    1.Improved 50-150mm-S lens compatibility
    2.Improved Flash-zoom issue of SEF42A Flash

    [v1.43]
    1.Improved 16-50mm-PWZ 16mm position movie recording intermittent line noise
    2.Revision Open Source Licenses

    [v1.42]
    1.Improved movie playback sound performance

    [v1.41]
    1.Add Wi-Fi Privacy Lock function
    2.Revision Open Source Licenses

    [v1.40]
    1.Adding Shunt down Action option of Sensor Cleaning
    2.Adding DMF Responsiveness option (support lens 18-55mm-III, 16-50mm)
    3.16-50mm S and Power zoom lens compatability
    - Improved AF performance and color shading
    - Power zoom lens, zoom speed changing option
    - Power zoom lens, movie recording touch-zoom function option
    - Power zoom lens, display focal-length option

    [v1.34]
    1.Fixed vertical noise on the left side after upgrade v1.33

    [v1.33]
    1.Remote ViewFinder - add touch AF function
    2.Remote ViewFinder - add streaming quality option
    3.Improved connection speed of android smart phone
    (Please use latest version of Upgrade Smart Camera App)
    4.Improved Movie recording(Framing Mode ON)
    5.Improved 60mm,85mm lens full time manual focus performance

    [v1.32]
    1.Improved image quality
    2.Improved LCD review
    3.Reboot NX300 - Do not reset value of Slide show options
    Upgrade guide

    All OS, 0.28 MB, pdf, MULTI LANGUAGE

    Version : 1.0

    26 Jun, 2014

    Lens Upgrade File

    All OS, 0.37 MB, zip, MULTI LANGUAGE

    Version : 140311

    9 Jun, 2014 tooltipbox

    Close tooltip pop-up
    This is the latest LENS firmware package.
    To maximize improved firmware performance, body firmware should be the latest version.

    1. 18-55mm-III (v1.11)
    - Improved OIS performance
    - Improved the DMF sense of rotation for MF ring
    - Add new function for NX30 - Enable 3 steps control of DMF sensitivity

    2. 18-55mm-I (v1.20), 18-55mm-II_iFn (v1.10),
    20-50mm-I (v1.10), 20-50mm-II (v1.00), 20mm (v1.10),
    50-200mm-I (v1.20), 50-200mm-II_iFn (v1.10)
    - Change the sense of rotation for MF Ring. (Opposite position)
    - Reduce the Current consumption when lens operated.
    - Improved infinity AF(Auto Focus) accuracy at fireworks mode.

    3. 18-200mm (v1.10)
    - Improved NX200 movie mode aperture noise
    - Improved OIS current and noise

    4. 30mm (v1.22)
    - Intermittent failure of DMF that occurs when user press half shutter is fixed.
    - Accuracy of auto focus has been improved.

    5. 85mm (v1.10)
    - Back focusing problem of small aperture is fixed.

    [How to check the Lens firmware version]
    Please select the menu in the following order.
    Menu -> Setup -> Device information

    [How to update the Lens firmware]
    1) Download the lens firmware file into the root directory of the SD memory card.
    - When you upgrade the lens firmware, the lens which you upgrade must be attached on the camera.
    - If you can not attach the lens to the camera, you can not not upgrade it.
    - The file name of lens firmware is ''lens.bin''
    - If there is a difference between attached lens and lens firmware file, you can find the ''File Error'' message.
    2) Insert the SD card on which the lens firmware file is to be saved and then turn on the camera.
    3) Please select the menu in the following order.
    Menu -> Setup -> Device Information -> Firmware Update -> Lens Firmware -> ''Yes''

tech specs

Dimension of EV-NX300ZBATGB

Image Sensor

  • Sensor Type
    CMOS
  • Sensor Size
    23.5 x 15.7mm
  • Effective Pixel
    Approx 20.3MP
  • Total Pixel
    Approx 21.6MP
  • Color Filter
    RGB Primary Colour Filter

Lens

  • Usable Lens
    Samsung Lenses for Samsung NX Mount
  • Mount
    Samsung NX

SHOW MORE SPECSExpand

Image Stabilisation

  • Type
    Lens Shift (Depends on Lens)
  • Mode
    OIS Mode1 / Mode2 / OFF

Distortion Correct

  • Mode
    LDC On / Off (depends on Lens)

i-Function

  • i-Function
    i-Depth, i-Zoom (x 1.2, 1.4, 1.7, 2.0)

Dust Reduction

  • Type
    Supersonic drive

Display

  • Type
    AMOLED with Touch (C-type Touch Control Enabled) and Tilt (Up 90°, Down 45°)
  • Size
    84mm (3.31")
  • Resolution
    WVGA ( 800 x 480 ) 768k dots (Pentile)
  • Field of View
    Approx 100%
  • User Display
    Grid (4types), Histgram, Icons : On / Off, Distance Scale : ft / m / Off

Focusing

  • Type
    Phase Detection & Contrast AF
  • Mode
    Single AF, Continuous AF, MF, Touch AF&Shutter
  • Focusing point
    Total AF Point : 105 points (Phase Detection AF), 247 points (Contrast AF) Selection : 1 point ( Free selection ) Multi : Normal 21 (3 x 7) points (Cross point 1), Closeup 35 points
    Face Detection : Max. 10 faces
  • AF-Assist Lamp
    Yes

Shutter Speed

  • Type
    Electronically controlled vertical-run focal plane shutter
  • Speed
    Auto:1/6000sec. ~ 30sec. Manual:1/6000sec. ~ 30sec. (1/3EV step) Bulb (Limit time : 4min.)

Exposure

  • Metering System
    TTL 221 (17 x 13) Block segment
    Metering : Multi, Centre-weighted, SpotMetering range : EV 0-18 (ISO 100 · 30mm, F2)
  • Compensation
    ±3 EV (1/3EV step)
  • AE Lock
    CUSTOM Key applicable
  • ISO Equivalent
    Auto, 100, 200, 400, 800, 1600, 3200, 6400, 12,800, 25,600 (1 or 1/3EV step) * AUTO ISO upper level is selectable. (Up to ISO3,200)

Drive Mode

  • Mode
    Single, Continuous, Burst (5M size only), Self-timer, Bracket (AE / WB / PW)
  • Continuous
    JPEG : High (8.6fps) , Normal (up to 5fps) selectableBurst : 10, 15, 30fps selectable, 30 shots by 1 release
    RAW : High (8.6fps), Normal (up to 5fps) selectable
  • Bracket
    Auto Exposure Bracket (±3EV), WB, PW
  • Self-Timer
    2 - 30sec. (1sec. step)
  • Remote Controller
    via Micro USB port

Flash

  • Type
    External Flash only (Bundle with SEF8A)
  • Mode
    Smart Flash, Auto, Auto+Red-eye reduction, Fill-in, Fill-in+Red-eye reduction, 1st Curtain, 2nd Curtain, Off
  • Guide Number
    8 (at ISO 100) (SEF8A)
  • Angle of View Coverage
    28mm wide-angle (Equivalent to 35mm)
  • Sync. Speed
    Less than 1/180sec.
  • Flash Compensation
    -2 - +2EV (1/2EV step)
  • External Flash
    Samsung External Flash available
  • Synchro (Flash attachment)
    Hot Shoe

White Balance

  • Mode
    Auto, Daylight, Cloudy, Fluorescent (W, N, D), Tungsten, Flash, Custom, K (Manual)
  • Micro Adjustment
    Each 7 steps in Amber / Blue / Green / Magenta axis

Dynamic Range Expansion

  • Dynamic Range Expansion
    OFF / Smart Range+ / HDR

Picture Wizard

  • Mode
    Standard, Vivid, Portrait, Landscape, Forest, Retro, Cool, Calm, Classic, Custom (1 ~ 3)
  • Parameter
    Contrast, Sharpness, Saturation, Colour

Shooting

  • Mode
    Smart Auto, Program, Aperture Priority, Shutter Priority, Manual, Lens Priority, Smart, Wi-Fi
  • Smart mode
    Beauty Face, Landscape, Macro, Action Freeze, Rich Tone, Panorama, Waterfall, Silhouette, Sunset, Night, Fireworks, Light Trace, Creative Shot, Best Face
  • Smart Filter
    Vignetting, Minature, Coloured Pencil, Watercolour, Wash Drawing, Oil Sketch, Ink Sketch, Acryl, Negative, Selective Colour (R / G / B / Y 4 Colours)
  • Image Size
    JPEG (3:2):20M (5472 x 3648), 10.1M (3888 x 2592), 5.9M (2976 x 1984), 2M (1728 x 1152), 5M (2736 x 1824) : Burst mode only JPEG (16:9):16.9M (5472 x 3080), 7.8M (3712 x 2088), 4.9M (2944 x 1656), 2.1M (1920 x 1080) JPEG (1:1) :13.3M (3648 x 3648), 7M (2640 x 2640), 4M (2000 x 2000), 1.1M (1024 x 1024) RAW : 20M (5472 x 3648) * 3D Lens Image Size : JPEG (16:9) 4.1M (2688 x 1512), (16:9) 2.1M (1920 x 1080)
  • Quality
    Super fine , Fine, Normal
  • RAW Format
    SRW (ver.2.0.0)
  • Color Space
    sRGB / Adobe RGB

Image Play

  • Type
    Type Single image, Thumbnails ( 15 / 28 images), Slide show, Movie
  • Editing
    Smart Filter, Red-eye fix, Backlight., Resize, Rotate, Face Retouch, Brightness, Contrast
  • Smart Filter
    Vignetting, Minature, Coloured Pencil, Watercolour, Wash Drawing, Oil Sketch, Ink Sketch, Acryl, Negative, Selective Colour (R / G / B / Y 4 Colours)

Movie Clip

  • Format
    MP4 (H.264)
  • Compression
    Movie : H.264 , Sound : AAC
  • Mode
    Program, Aperture Priority, Shutter Priority, Manual
  • Recording
    With Audio or without Audio (user selectable, recording time : 29 minutes 59 seconds)
  • Smart Filter
    Vignetting, Minature, Coloured Pencil, Watercolour, Wash Drawing, Oil Sketch, Ink Sketch, Acryl, Negative, Selective Colour (R / G / B / Y 4 Colours) (1920 x 1080, 1280 x 720, 640 x 480, 320 x 240)
  • Image Size
    1920 x 1080, 1920 x 810, 1280 x 720 , 640 x 480, 320 x 240 for Sharing
  • Frame Rate
    60fps, 30fps, 24fps (1920 x 810 Only) (* 3D - 30fps Only)
  • Multi-Motion Recording
    x0.25 (640, 320 only), x0.5 (1280, 640, 320 only), x1, x5, x10, x20
  • Quality
    High Quality , Normal
  • Sound
    Stereo Sound
  • Movie Editing
    Still Image Capture, Time Trimming

Storage

  • Media
    SD, SDHC, SDXC, UHS-1 Support
  • File Format
    RAW (SRW ver2.0.0), JPEG (EXIF 2.21), MPO(for 3D), DCF, DPOF 1.1
  • Capacity (2GB)
    20M : RAW 3920M (3:2) : Super Fine 130, Fine 163, Normal 21710.1M (3:2) : Super Fine 277, Fine 356, Normal 5055.9M (3:2) : Super Fine 471, Fine 570, Normal 7272M (3:2) : Super Fine 1053, Fine 1426, Normal 1941 Burst (5M) : Super Fine 430, Fine 514, Normal 63816.9M (16:9) : Super Fine 153, Fine 190, Normal 2517.8M (16:9) : Super Fine 346, Fine 417, Normal 5684.9M (16:9) : Super Fine 512, Fine 670, Normal 8962.1M (16:9) : Super Fine 1015, Fine 1349, Normal 170013.3M (1:1) : Super Fine 217, Fine 227, Normal 2847M (1:1) : Super Fine 336, Fine 465, Normal 5924M (1:1) : Super Fine 559, Fine 752, Normal 12031.1M (1:1) : Super Fine 2149, Fine 2471, Normal 2819 Movie : 1920 x 1080 60p: High Quality 10m 10s, Normal 12m 43s 1920 x 1080 30p : High Quality 17m 41s, Normal 22m 9s 1920 x 810 24p : High Quality 21m 35s, Normal 27m 2s 1280 x 720 60p: High Quality 16m 51s, Normal 21m 6s 1280 x 720 30p: High Quality 29m 11s, Normal 36m 35s 640 x 480 30p : High Quality 120m 47s, Normal 153m 30s 320 x 240 30p: High Quality 218m 48s, Normal 278m 24s
    *These figures are measure under the Samsung standard.*

Languages

  • Languages
    29 Languages (Korean, English, Danish, German, Dutch, Swedish, Spanish, Italian, Czech, French, Portuguese, Polish, Finnish, Russian, Norsk, Simplified / Traditional Chinese, Arabic, Persian, Turkish, Hebrew, Thai, Greek, Hungarian, Estonian, Lithuanian, Latvian,Serbian, Croatian)

GPS

  • Type
    Geo-tagging w / Optional GPS Module (WGS84)

NFC

  • NFC
    Yes

Interface

  • Digital Output Connector
    USB 2.0 (micro USB Jack)
  • Video Output
    NTSC, PALHDMI 1.4a
  • External Release
    Yes
  • DC Power Input Connector
    DC 5V, 1A via Micro USB port

Power

  • Power Source
    Type
    Rechargeable battery : BP1130 (1130mAh)
  • Battery
    160 min / 320 shots (CIPA Standard)

Physical Specification

  • Dimension
    Dimension (WxHxD)
    122 x 63.7 x 40.7mm (excluding the projection part)
  • Weight
    284 g (without battery)
  • Operating Temperature
    0 - 40°C
  • Operating Humidity
    5 - 85%

S/W and PC OS

  • Bundle PC S/W
    Adobe Photoshop Lightroom, iLauncher

Wireless

  • Wireless
    IEEE 802.11b/g/n support Dual Channel. AutoShare. Cloud. Email. Auto Backup. Remote Viewfinder. Mobile Link. Wi-Fi Direct. AllSharePlay. Social Sharing

System Requirement

  • Windows
    iLauncher
    PC with processor better than Intel Core 2 Duo 1.66 GHz / AMD Athlon X2 Dual-Core 2.2 GHz or higher
    Minimum 512MB RAM (Over 1GB recommended) Windows XP SP2 / Vista / 7 / 8250MB of available hard-disk space (Over 1GB recommend) USB 2.0 port CD-ROM drive nVIDIA Geforce 7600GT or later / Ati X1600 series or later 1024 x 768 pixels, 16-bit colour display compatible monitor (1280 x 1024, 32-bit colour display recommended) Microsoft DirectX 9.0c or later
  • Macintosh
    iLauncher
    Mac OS 10.5 or higher Minimum 256MB RAM Minimum 110MB of available hard-disk space USB port CD-ROM drive

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  •  1 years ago

    I have a brand new NX300 (just delivered today) and I'm trying to connect it to my PC. I have Windows 8 Pro installed and when I connect the camera the PC sees it but then says it can't find a driver for it. I've installed the i-Launcher program and that also says that no camera is connected. I have another PC running Windows 7 so thought I'd give it a go on that one just in case Samsung haven't got round to providing a valid Windows 8 driver yet. That computer gives exactly the same problem. I've tried using device manager and pointing the 'Unknown Device' at the CD but no joy. Where do I get a valid driver from? No downloads on the Samsung website and no joy when googled. This is extremely frustrating and annoying for a new device which otherwise seems to be working very well. Can anyone suggest what I should do next?

    Describe the issue

    Answers

     1 years ago

    This doesn't help. My camera is not recognized by my PC at all. I can't copy the files off it and I've now tried on a WIndows 8 PC, 2 Windows 7 PCs, a Windows XP PC and an Apple Mac. None of them recognise the camera. How am I to get pictures off the camera or perform firmware updates if I can't connect it to a PC? I would attach screenshots but I can only upload photos and videos!

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, This is not compatible with windows 8 yet. Please connect the camera using mass storage mode to be able to access your pictures on this OS. Thanks.

    Describe the issue

  • Watcharin 5 months ago

    what the problem NX300 "No Lens" - "Lens Detached" show on displays

    Describe the issue

    Answers

    vonder 4 months ago

    Just try to detach and attach back the lens.

    Describe the issue

    Samsung E-Support 5 months ago

    Hi, Your query has come through to Samsung UK where we can only deal with UK products. Please get in touch with Samsung in Thailand for further assistance. Samsung.com/th

    Describe the issue

  • Hncameron 2 months ago

    Where is the serial number Located on the samsung nx300 camera and lenses?

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    The serial number of the camera is located on the base of the unit on a white sticker. The serial number of the lens is etched into its body near the mounting end.

    Describe the issue

    Samsung E-Support 1 months ago

    The serial number of the camera is located on the base of the camera on a white sticker. The serial number of the lens is etched into its body near the mounting end.

    Describe the issue

  • Fazilah 1 years ago

    Describe the issue

    Answers

    vonder 4 months ago

    Yes, model is ED-AKNX01

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Fazilah, No this accessory does not exist for this product. Thanks

    Describe the issue

  •  1 years ago

    I can maybe understand removing the dial to a degree, as the manual modes now apply to the video (I think), but it now makes it impossible to frame a scene, as we only get 16:9 view when we press record. This is terrible! But could be rectified by placing an icon on the screen left for video preview mode. Removing manual ISO settings is another pain, and hopefully just a silly omission. This could be easily rectified in firmware though, so please let video's respect the users chosen ISO setting

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Thank you for your feedback. We will pass your comment on to the relevant departments involved in product development. Thanks.

    Describe the issue

  •  1 years ago

    The OIS on the NX300 does not engage on the NX300. Tested as working fine on NX1000, but nothing on NX300. Hopefully you can fix this soon.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We will look into this. I would kindly ask if you need support in the interim pleasecall 03307267864 for our camera team. Thanks.

    Describe the issue

  •  1 years ago

    It used to be great to be able to change between Jpeg and Raw easily on NX1000, but now we have to delve into menu's. Going far into menu's would be OK, if the touch screen was responsive, but it's not. I know there is the ability to add "Raw+" to the custom button, but this only keeps for one press of the shutter. It would be far more useful if it toggled between normal/Raw+ only after user press button.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, If you are experiencing issues with your camera please call our Digital Imaging support team on 03307267864. Thanks.

    Describe the issue

  • 1 Answers

    "Error 91"

     1 years ago

    After 2 week of use, I start get "Error 91" when I capture photo then camera shut down immediately, I have to start the camera by pressing shutter button to resume. It keeps repeating same error hanging between short times!!! I can't fix that, can samsung fix that as soon as possible please?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We would like you to upgrade the firmware to try and resolve this issue. You can update the firmware manually by following this process: 1. Go to www.samsung.com/uk 2. Select Support 3. Type in your full model code 4. Select Firmware 5. Download to computer and extract 6. Transfer files diretly to the SD card 7. Insert the SD card into the camera 8. Allow the update and check to see if issue is resolved. Thanks.

    Describe the issue

  •  1 years ago

    Because of a bug in the EXIF date and time fields format (date and time are separated by a colon instead of a space) all photos I have imported into iPhoto have a random date. Please provide a fix soon, because it is not usable in that way.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We will pass this information onto our engineers for inspection. Please check our website for any firmware upgrades to rectify this issue. Thanks.

    Describe the issue

  •  1 years ago

    Since I've updated my nx300 camera to version 1.2 I can't establish a connection via mobile link or remote viewfinder. It still works with my galexy s2. What could be the reason?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You will need to contact Samsung Germany for support with this at http://www.samsung.com/de/support Thanks.

    Describe the issue

Can't find what you need?

Email Support

Send an email, and get a next response.
Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

Show More +

Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

Show More +
More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close