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Downloads & ManualsExpand

User Manual (Windows 8)

19.3 MB, pdf, ENGLISH

15 Jul, 2013

Other Manuals

SW Update

You can install relevant software for your computer easier and faster using SW Update. The SW Update program helps you install and update your software and driver easily.

tech specs

Operating System

  • Operating System
    Windows 8 (64-bit)

Processor / Chipset

  • Processor / Chipset
    Intel® Core™ i5 Processor 3337U (1.8GHz up to 2.7GHz, 3MB L3 Cache)
    Intel HM76

SHOW MORE SPECS

Graphic

  • Graphic
    Intel® HD Graphics 4000

Display

  • Display
    13.3" SuperBright+ 350nit FHD LED Display (1920 x 1080) with Touch Screen Panel

Memory

  • Memory
    4GB DDR3 System Memory at 1600MHz (4GB x 1)

Hard Drive

  • Hard Drive
    128GB Solid-state Drive

Colour

  • Colour
    Bare Metal

Multimedia

  • Multimedia
    JBL Stereo Speakers (2W x 2)
    SoundAlive™
    Internal Dual Array Digital Mic
    720p HD Web Camera

Communication

  • Communication
    Intel® Centrino® Advanced-N 6235, 2 x 2 802.11 abg/n (up to 300Mbps), Widi Support (Only for Core i CPU)
    Bluetooth V4.0
    Gigabit Ethernet [10 / 100 / 1000]

Ports

  • Ports
    1 mini VGA (Adpater type)
    1 HDMI
    1 USB3.0, 2 USB2.0
    3-in-1 (SD, SDHC, SDXC) Multi-media Card Reader
    1 Headphone out / Mic-in Combo
    1 RJ45 (LAN)
    1 DC-in

Input

  • Input
    Island-type keyboard
    (Backlit Keyboard)
    Touch screen
    Clickpad

Security

  • Security
    Slim Security Slot

Power

  • Power
    Li-ion 4Cell (57Wh)
    40W / 60W AC Adapter*
    * Adapter is different depend on system

Dimension

  • Dimension
    324 x 224 x 18.9mm (12.76" x 8.82" x 0.74")

Weight

  • Weight
    1.65Kg (3.64lbs)

Software

  • Software
    S Player
    S Gallery
    S Camera
    Evernote
    Microsoft Office Trial
    Settings
    Support Centre
    SW Update
    Recovery
    Norton Internet Security (60 days Trial)
    ※ Software can be changed without notice.

Compatibility

  • Compatibility
    Ambient Light Sensor

Ask the Community

Browse questions and answers, answer one yourself, or 

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  • Saffypig 3 days ago

    my NP740U is just over a year old ( of course), the battery is draining really fast, i unplug it and came back a couple of hours later, the battery was 5%... this has happened a few times now and of course again, the battery is sealed, so not as easy as replacing it. I know they don&#59;t last for ever, but any ideas please.

    Describe the issue

    Answers

    Samsung E-Support 2 days ago

    Hi, due to the nature of this enquiry, it seems that you may need to get your TV serviced by an engineer. Please check out this link and find your nearest repair centre http://www.samsung.com/uk/support/servicelocation/ Hope this helps.

    Describe the issue

    Samsung E-Support 2 days ago

    Hi. Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ Thanks.

    Describe the issue

  •  11 months ago

    Anybody else unable to get the SW Update software to work?

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hey, Due to the nature of your query, I would recommend getting in contact with our IT support team. They can be contacted at (local rates) 0330 726 7864. Thanks.

    Describe the issue

  • Thing Jeff 10 months ago

    I have a NP740U3E-S02UK connected to a Netgear N900 WNDR4500 on a 5ghz This works on other devices I have which include samsung galaxy s2, s4, iPad, Nexus 7 and 2 other laptops.

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    HI Jeff, Please press F4 on bootup and perform a software reset from the recovery console. Thanks.

    Describe the issue

  • bambury gavin 9 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, When your notebook is operating on the battery, the LCD brightness is dimmed automatically to save battery power. If you want to increase the brightness of your LCD press Fn + ↑ (up key). To remove the dimming effect, you can set your notebook to maximum performance. NOTE: Maximum performance will drain your battery significantly. Please follow the steps below: Click Start > Control Panel. Click on Performance and Maintenance. Click on Power Options. In Power schemes select Maximum performance. Click on Apply. Click OK. Hope this helps. Thanks.

    Describe the issue

  • Winarto Ronaldo 8 months ago

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi Ronaldo, Due to the nature of the troubleshooting required in order to resolve the issues which you are currently experiencing we would recommend that you contact our Technical Support Team for further assistance on 0330 7267964. Thanks

    Describe the issue

  •  8 months ago

    I tried to update to windows 8.1 a week after it was released but my laptop wouldn't boot, getting stuck on the Samsung loading screen. I had to restore the laptop from scratch. I am wondering if it is safe to update to Windows 8.1 yet, or if the drivers still need fixing?

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi Luke, Before you upgrade to Windows 8.1 update all your drivers to their latest versions. Please follow these steps. 1. From the desktop move your cursor to the bottom-right of the screen to open the Charms bar. 2. Click on Search in the Charms bar. 3. In the Search field type "SW Update". Click on the SW Update tool that appears in the search results. Once this SW Update is completed is it safe to upgrade to Windows 8.1 through the Store App on your laptop. Thanks.

    Describe the issue

  • inew 3 months ago

    My NP740U3E laptop has worked well for several months. Yesterday evening I pressed the shutdown button on the screen when I finished working. This morning I pressed the power switch to start it, the power light and keyboard back light came on but the screen remained blank and the keyboard does not seem to be operational (the caps lock light does not toggle). How can I reset the computer?

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Inew, Please find information regarding this on the link provided; http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=966878&cdsite=uk&status= Thanks

    Describe the issue

  • mcclumpherty 1 years ago

    Namely, will we in the UK get the model with the 256GB SSD, plus fully upgradeable memory (I gather that some of the memory in some models is soldered to the motherboard)?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You can visit the news section of our website for news and info on our latest products at http://www.samsung.com/uk/support or follow our twitter and facebook accounts http://www.twitter.com/samsunguk or http://www.facebook.com/samsunguk Thanks.

    Describe the issue

  • E+ = E- 1 years ago

    In the technical specifications it stated that this ultrabook will come with "The next generation Intel core i5" is this haswell?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, No the Intel Haswell processors have not yet been released. Thanks.

    Describe the issue

  • james 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi James, Yes this model has a backlit keyboard. Thanks.

    Describe the issue

Can't find what you need?

Email Support

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Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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