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Downloads & ManualsExpand

User Manual (Windows 8)

19.3 MB, pdf, ENGLISH

15 Jul, 2013

Other Manuals

SW UpdateGo

You can install relevant software for your computer easier and faster using SW Update. The SW Update program helps you install and update your software and driver easily.

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  • Saffypig 8 months ago

    my NP740U is just over a year old ( of course), the battery is draining really fast, i unplug it and came back a couple of hours later, the battery was 5%... this has happened a few times now and of course again, the battery is sealed, so not as easy as replacing it. I know they don&#59;t last for ever, but any ideas please.

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    Answers

    Samsung E-Support 8 months ago

    Hi, due to the nature of this enquiry, it seems that you may need to get your TV serviced by an engineer. Please check out this link and find your nearest repair centre http://www.samsung.com/uk/support/servicelocation/ Hope this helps.

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    Samsung E-Support 8 months ago

    Hi. Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ Thanks.

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  • bambury gavin 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, When your notebook is operating on the battery, the LCD brightness is dimmed automatically to save battery power. If you want to increase the brightness of your LCD press Fn + ↑ (up key). To remove the dimming effect, you can set your notebook to maximum performance. NOTE: Maximum performance will drain your battery significantly. Please follow the steps below: Click Start > Control Panel. Click on Performance and Maintenance. Click on Power Options. In Power schemes select Maximum performance. Click on Apply. Click OK. Hope this helps. Thanks.

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  • Winarto Ronaldo 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Ronaldo, Due to the nature of the troubleshooting required in order to resolve the issues which you are currently experiencing we would recommend that you contact our Technical Support Team for further assistance on 0330 7267964. Thanks

    Describe the issue

  •  1 years ago

    I tried to update to windows 8.1 a week after it was released but my laptop wouldn't boot, getting stuck on the Samsung loading screen. I had to restore the laptop from scratch. I am wondering if it is safe to update to Windows 8.1 yet, or if the drivers still need fixing?

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    Answers

    Samsung E-Support 1 years ago

    Hi Luke, Before you upgrade to Windows 8.1 update all your drivers to their latest versions. Please follow these steps. 1. From the desktop move your cursor to the bottom-right of the screen to open the Charms bar. 2. Click on Search in the Charms bar. 3. In the Search field type "SW Update". Click on the SW Update tool that appears in the search results. Once this SW Update is completed is it safe to upgrade to Windows 8.1 through the Store App on your laptop. Thanks.

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  •  1 years ago

    Anybody else unable to get the SW Update software to work?

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    Answers

    Samsung E-Support 1 years ago

    Hey, Due to the nature of your query, I would recommend getting in contact with our IT support team. They can be contacted at (local rates) 0330 726 7864. Thanks.

    Describe the issue

  • inew 1 years ago

    My NP740U3E laptop has worked well for several months. Yesterday evening I pressed the shutdown button on the screen when I finished working. This morning I pressed the power switch to start it, the power light and keyboard back light came on but the screen remained blank and the keyboard does not seem to be operational (the caps lock light does not toggle). How can I reset the computer?

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    Samsung E-Support 1 years ago

    Hi Inew, Please find information regarding this on the link provided; http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=966878&cdsite=uk&status= Thanks

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  • mcclumpherty 1 years ago

    Namely, will we in the UK get the model with the 256GB SSD, plus fully upgradeable memory (I gather that some of the memory in some models is soldered to the motherboard)?

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    Answers

    Samsung E-Support 1 years ago

    Hi, You can visit the news section of our website for news and info on our latest products at http://www.samsung.com/uk/support or follow our twitter and facebook accounts http://www.twitter.com/samsunguk or http://www.facebook.com/samsunguk Thanks.

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  • 1 Answers

    RAM and HDD upgrade

    Tyn111 1 years ago

    What is the maximum RAM it can have. I take 2 banks are already occupied by 2GB and 4GB modules. Is the HDD replaceable? Thanks

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    Answers

    Samsung E-Support 1 years ago

    Hi Tyn, 2GB of the memory on this notebook is on board only leaving one user upgradeable slot. As for the SSD this would only be recommended through a Samsung service centre which can be located by using the below link. http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION Thanks.

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  • E+ = E- 1 years ago

    In the technical specifications it stated that this ultrabook will come with "The next generation Intel core i5" is this haswell?

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    Answers

    Samsung E-Support 1 years ago

    Hi, No the Intel Haswell processors have not yet been released. Thanks.

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  • samsungsteve 1 years ago

    Other than the model identifier - I am unable to see the difference between these two. the "02" version can be had cheaper online at the same retailer selling the "04" version. Thanks.

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    Answers

    Samsung E-Support 1 years ago

    Hi Steve, The S04 is the latest version of this laptop and will have some revisions made. Thanks.

    Describe the issue

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