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User Manual (Windows 8)

16.73 MB, pdf, ENGLISH

3 Sep, 2013

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SW UpdateGo

You can install relevant software for your computer easier and faster using SW Update. The SW Update program helps you install and update your software and driver easily.

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  • writetohilary 1 years ago

    I am considering buying this but want to know if my existing equipment like hard drives will continue to work efficiently. What about 3g or 4g? Does this machine have such connectivity?

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    Answers

    Samsung E-Support 1 years ago

    Hi Writetohilary, There is no reason your USB devices will not work as long as the drivers are supported by the device vendors. You will need a 3rd party dongle and a network provider to get 3G or 4G. Thanks.

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  • Kmelvill 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Kmelvill, You can locate local retailers using this link. http://www.samsung.com/uk/consumer/pc-peripherals/notebook-computers/ultra-portable/NP900X3E-A01UK-dealerlocator#none Thanks.

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  • Anil 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anil, The Maximum supported RAM on this device is 8GB. I would suggest using a Samsung service centre to avoid any complications. Thanks

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  • D.H.S.Semi 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi D.H.S.Semi, The first thing you will need to do is check if the white spots are visible when you are on the bios screen. Immediately after powering on the laptop, please keep tapping the F2 key to access the bios. If these spots are still onscreen at this stage, your screen is suffering from pixel damage and may need to be replaced. If not, please press F9 followed by Enter and F10 followed by Enter, to reset to defaults and exit and save changes. I then want you to go ahead and perform a basic recovery on the unit by tapping F4 on boot and following the instructions for Restore and Basic Restore. Should you have any further issues, please contact our team for further troubleshooting steps: 0330 726 7864. Thanks.

    Describe the issue

  • Rognvald 1 years ago

    I'm interested in buying a series 5 ultrabook. It has no CD/DVD drive, though. I want a machine on which I can use my desktop progs like Microsoft Word, Dragon, etc. How would I be able to do this? Many thanks.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Rognvald, You will need to move any applications that you wish to install onto a USB flash drive and install them to the Ultrabook from that.  Thanks.

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  • hello 1 years ago

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    Answers

    Samsung E-Support 1 years ago

    Hi Hello, For information on the graphics chip for this model please visit http://www.intel.co.uk/content/www/us/en/architecture-and-technology/hd-graphics/hd-graphics-developer.html#viewmore Thanks.

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  • nivensookharan 1 years ago

    is it possible to get one with 3G support?

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    Answers

    Samsung E-Support 1 years ago

    Hi Nivensookharan, You maybe able to purchase a mobile internet dongle for this off a mobile provider. Thanks.

    Describe the issue

  •  1 years ago

    Shows as coming with 4gb standard, but can it be increased? To what? How many slots does it have? Can't see anything in the specs or manuals to suggest it can, which seems a bit limiting for a high end ultrabook

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, The maximum supported RAM for this laptop is 4GB. Thanks.

    Describe the issue

  • Able 1 years ago

    You need to give more details about your computing products - these arent microwaves. Full information about how much RAM they can have, is the SSD upgradeable, etc should be published. Look at HP or Dell for ideas.

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    Answers

    Samsung E-Support 1 years ago

    Hi Able, Any questions you have on the Specs just ask here and we will answer for you. Thanks.

    Describe the issue

  • James 1 years ago

    Does laptop have a TPM (Trusted Platform Module) chip so that you can securely encrypt the drive with Microsoft Bitlocker?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi James, This model does not have a TPM chip. The following two Series 9 models do: NP900X4D-A04UK, NP900X3D-A01UK. Thanks.

    Describe the issue

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