Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual (Windows 8)

16.47 MB, pdf, ENGLISH

2 Sep, 2014

Other Manuals

SW UpdateGo

You can install relevant software for your computer easier and faster using SW Update. The SW Update program helps you install and update your software and driver easily.

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • Walter 1 years ago

    Describe the issue

    Answers

    teinchoy 1 years ago

    I've got a SanDisk 64GB which works on my Samsung Note 2, this also works on the ATIV Smart PC with no problems.

    Describe the issue

    Kaweng 1 years ago

    Me I only got 32GB. That's the largest available in every store I dropped by. I don't know if there's more than that available. I don't know if it is still supported.

    Describe the issue

  • avzul 1 years ago

    Describe the issue

    Answers

    tpain 1 years ago

    yes. i just bought mine recently and had ms office installed.

    Describe the issue

  • 1 Answers

    HARD DRIVE

    SharonH 1 years ago

    I bought this product because it advertises 64GB hard drive. Upon switching it on I realised it only has 30.8GB free of a total size of 51.4GB - where is the remaining 13GB??? I specifically bought it for the memory space as I take lots of RAW images and needed space for processing before moving to an external drive. This only leaves me half the advertised space!!!!

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi SharonH, The memory is taken up by the operating system and a recovery partition. The recovery partition contains all essential Windows files, drivers and software needed to recover the system after an operating system failure. Thanks.

    Describe the issue

  • John 1 years ago

    I have had the university image put on my laptop. I have been able install App Share but can't do the same for s note although I think it must have been on my notebook prior to that.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi John, Please call our I.T. Support team on 03307267864 for trouble shooting. Thanks.

    Describe the issue

  • Chantal 1 years ago

    Can you plug in a mouse and memory stick

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Chantal, A mouse will be OK to plug into this device. The ports are as follows; 1 Micro HDMI 1 USB2.0 MicroSD Multi-media Card Reader 1 Headphone out / Mic-in Combo 1 Dock Port 1 DC-in Thanks.

    Describe the issue

  • Rotchford 1 years ago

    I need gallery app please. As I formatted my ultrabook, I truly enjoy this app. Thanks you very much

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Rotchford, You can use software updater available at the link provided to download all relevent software for your machine. http://www.samsung.com/uk/support/model/XE500T1C-H01UK-downloads Thanks.

    Describe the issue

  • tony 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi tony, We cannot offer support on this query as it is tampering with the software and would void your warranty. Thanks.

    Describe the issue

  • Ibro 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Ibro, Please contact our partner company Samsung Nigeria for tech specs on your device. Thanks.

    Describe the issue

  • akalher 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    HI, Please call our IT support team on local rate 03307267864 for support with this. Thanks.

    Describe the issue

  • nixie66 1 years ago

    i have had both s3 and s4 mobile phones and love my s planner, I bought the samsung computer so that i could link it. however i have now been told that the splanner is not available on my computer. Very frustrating as that was particularly why i chose samsung. and yes i was informed incorrectly by the salesperson that i would be able to do it !

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You can sync your S Planner to your computer by using the Kies Software. If you are still having issues after this please contact our customer care team on 03307267864 where they will be more than happy to help. Thanks.

    Describe the issue

Can't find what you need?

Email Support

Send an email, and get a next response.
Message us

Mail Support

Send us a letter for a 7-day response (approximately).

Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

Show More +

Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

Show More +
More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close