SCC Pro supports 500 agents and supervisors, enables advanced capabilities such as multiple call routing modes, skills-based routing with 9,999 skill levels, a fully scriptable IVR and customizable wallboards.
Samsung WE VoIP is a mobile app that optimizes enterprise eommunications for a more productive and agile business environment. Available at Google Play Store.
Samsung CMS integrates with your Samsung phone system to provide in-depth call reporting, dashboards, wallboards, call recording, contact centre analytics and agent call control.
Call or contact us and we will help you find the solution that is right for your business.