Wireless charging using PowerShare feature does not work properly

Last Update date : Oct 30. 2020

Q : Wireless charging using PowerShare feature does not work properly on my Galaxy Watch Active2.  What should I do for this?


A : You can charge Galaxy Watch Active2 with mobile device’s battery by using Wireless PowerShare function.


As wireless charging efficiency depends on distance between wireless charging coils embedded in the devices, the Wireless PowerShare feature may not work properly depending  on the type of accessories or cover being used on mobile device. 


In this case it is recommended to remove any accessories and cover being used from the device that functions as a wireless charging pad before using this feature. 


Also  the location of the wireless charging coil may vary by device. Adjust the device and the Galaxy Watch Active2 to make a strong connection.

powershare feature

NOTE BELOW

• To charge properly, do not move or use the device or Galaxy Watch Active2 while charging.


• The power charged to your Galaxy Watch Active2 may be less than the amount shared to it by the device that is functioning as a wireless charging pad.


• If you charge the Galaxy Watch Active2 while charging the device that functions as a wireless charging pad, the charging speed may decrease or the Galaxy Watch Active2 may not charge properly, depending on the charger type.


• The charging speed or efficiency may vary depending on the condition of the device that functions as a wireless charging pad or the surrounding environment.


• If the remaining battery power of the device that functions as a wireless charging pad drops below a certain level, power sharing will stop.

Thank you for your feedback!