Side by Side RS22T5561SR/AA de 21.5 cu.ft

Platinum Silver 21.5 cu.ft
RS22T5561SR/AA

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Dimensiones

  • Ancho

    912 mm

  • Alto

    1780 mm

  • Profundidad

    726 mm

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Side by Side RS22T5561SR/AA de 21.5 cu.ft

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Platinum Silver 21.5 cu.ft
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Destacados

Redefine el refrigerador

Family Hub™

Más grande por dentro, mismo tamaño por fuera

Gran capacidad

Diseño perfecto, armonioso y elegante

Estilo integrado

SmartThings

SmartThings

Características

Transforma tu entorno con SmartThings

Conecta tu dispositivo con más de 113 marcas compatibles. Ahorra energía y construye un hogar inteligente para que tu vida sea más sencilla, segura y entretenida. Simple, conveniente y personalizada

Conoce nuestras marcas compatibles

Ir a SmartThings

Redefine el refrigerador

Family Hub™

Gracias a Family Hub podrás compartir mensajes, fotos, videos, información y horarios con tus seres queridos. También podrás ver televisión*, usar tus aplicaciones favoritas, escuchar música y mucho más, desde tu teléfono inteligente**. Incluso te ayuda a comprar comida de manera eficiente y a controlar los dispositivos inteligentes.

Redefine el refrigerador

Family Hub™

Gracias a Family Hub podrás compartir mensajes, fotos, videos, información y horarios con tus seres queridos. También podrás ver televisión*, usar tus aplicaciones favoritas, escuchar música y mucho más, desde tu teléfono inteligente**. Incluso te ayuda a comprar comida de manera eficiente y a controlar los dispositivos inteligentes.

Redefine el refrigerador

Family Hub™

Gracias a Family Hub podrás compartir mensajes, fotos, videos, información y horarios con tus seres queridos. También podrás ver televisión*, usar tus aplicaciones favoritas, escuchar música y mucho más, desde tu teléfono inteligente**. Incluso te ayuda a comprar comida de manera eficiente y a controlar los dispositivos inteligentes.

  • * TV compatibles: modelos 2015-2017 de Smart TV: serie J/K/MU6400 o superior, modelos 2018 de Smart TV: serie NU7400 o superior, modelos 2019 de Smart TV: serie Q60R o superior. Comprueba la información de compatibilidad de los nuevos TV en samsung.com.
    ** Compatible con todas las aplicaciones principales de los modelos Samsung Galaxy S6 o posteriores, con Android 8.1 o superior.
    *** Actualizaciones de software disponibles (la política de servicio está sujeta a cambios en cualquier momento y sin previo aviso).

Comparte fácilmente noticias y recuerdos familiares

Tablero familiar

Enriquece tu vida familiar al compartir noticias, mensajes y recuerdos especiales en el tablero familiar. Simplemente debes usar la pantalla de inicio o tu teléfono inteligente y se sincronizará con Family Hub. Puedes mostrar fotos, publicar stickers, hacer dibujos y escribir notas a mano. Incluso puedes agregar un reproductor de música.

Mantente en contacto fácilmente con toda la familia

Notas, lista de tareas, galería

Disfruta de una forma realmente divertida y eficaz de comunicarte con tu familia. Con las notas, la lista de tareas y la galería, puedes compartir rápidamente notas, listas de tareas, instrucciones, programas de actividades y fotos. Cuando alguien se acerque al refrigerador, la pantalla principal se encenderá y podrá ver lo que has escrito.

Nunca te olvides de los eventos familiares importantes

Calendario

Asegúrate de jamás olvidarte un evento familiar. Consulta y comparte eventos familiares de un vistazo gracias al Calendario. Además, puedes actualizar las entradas en el refrigerador o desde un teléfono inteligente y sincronizar los eventos con los calendarios de Google y Microsoft 365. ¡No te olvidarás de las fechas importantes!

Música y entretenimiento ininterrumpidos en cualquier momento

Pandora/TuneIn/iHeartRadio/Spotify/Amazon Music (música y radio)

Haz que cocinar y entretener a los invitados de tu fiesta sea más sencillo. Escucha tus canciones o listas de reproducción favoritas sin interrupciones con Pandora, Spotify y Amazon Music. También puedes transmitir de forma ininterrumpida estaciones de radio globales, noticias, podcasts y programas de comedia con TuneIn y iHeartRadio.

Mira tu teléfono o televisor y continúa cocinando

Visión inteligente (réplica de teléfono/televisor)

Mira programas de TV o accede a contenido móvil mientras estás cocinando. La aplicación Smart View puede mostrar lo que está en cualquier televisor inteligente Samsung.* También puedes ver y controlar las miles de aplicaciones que se encuentran disponibles en tu teléfono inteligente.** Solo elige un dispositivo y ambas pantallas mostrarán el mismo contenido al instante.

* Televisores compatibles: modelos 2015-2017 de Smart TV: serie J/K/MU6400 o superior; modelos 2018 de Smart TV: serie NU7400 o superior; modelos 2019 de Smart TV: serie Q60R o superior. Comprueba la información de compatibilidad de los nuevos TV en samsung.com.
** Compatible con todas las aplicaciones principales de los modelos Samsung Galaxy S6 o posteriores, con Android 8.1 o superior.

Accede fácilmente y mira cualquier contenido web

Internet

Accede a tus servicios web favoritos sin una computadora o un dispositivo móvil. El navegador integrado te permite ver contenido en línea como noticias, redes sociales y mucho más. Además, puedes crear atajos en la pantalla principal o guardar enlaces de sitios web conocidos como Twitter, para poder acceder rápidamente.

Mira lo que hay dentro del refrigerador desde cualquier lugar

Vista interior (más el etiquetado automático de la fecha de caducidad)

Podrás ver lo que hay en el refrigerador en cualquier momento y en cualquier lugar desde tu teléfono inteligente. También puedes acceder rápidamente para ver lo que hay adentro al arrastrar los dedos hacia abajo en la pantalla principal. Una cámara interna muestra qué alimentos tienes. Además, etiqueta las fechas de vencimiento y te permite crear una lista de compras, notas o recordatorios de alimentos.

Haz fácilmente la comida favorita de tu familia

Recetas inteligentes y planificador de comidas

Cocina las comidas favoritas de tu familia. La aplicación Recetas ofrece platos deliciosos con instrucciones simples en la pantalla y envía al horno los ajustes de cada receta para que pueda comenzar a cocinar*. La aplicación Planificador de comidas sugiere cuáles comidas cocinar en función de tus preferencias.

* Solo funciona de inmediato cuando el control inteligente ya está activado en el horno conectado. Cuando el control inteligente está desactivado, únicamente envía información de los ajustes.

Compra de forma más eficaz y reduce los desperdicios

Lista de compras

Planifica comidas y compras de alimentos más fácilmente con la aplicación Lista de compras. Solo agrega cualquier artículo que desees a tu lista de compras con un toque o un comando de voz. Luego puedes poner la lista en el carrito de varias tiendas de comestibles en línea. También puedes sincronizarla en tu teléfono y consultarla en una tienda.

Control más inteligente y sencillo de tu hogar

SmartThings y Ring

Convierte tu hogar en un lugar más inteligente con SmartThings*. Con solo usar tu voz o un toque en la pantalla puedes controlar al instante tus dispositivos inteligentes, encenderlos o apagarlos, configurar los ajustes, coordinar actividades y limitar el uso de energía.

* Disponible en dispositivos Android y iOS. Se requiere conexión a wifi y una cuenta de Samsung.

Disfruta de una manera más inteligente de vivir

Nuevo Bixby

Haz que la vida sea más fácil y eficiente con el nuevo Bixby*, asistente de los teléfonos inteligentes Samsung Galaxy. Dile lo que quieras, desde configurar alarmas hasta sugerir recetas. Incluso se adapta a tus necesidades al aprender tu rutina y tus preferencias, por lo que es cada vez más útil.

* Bixby es la marca de inteligencia artificial (IA) de Samsung, el asistente de voz de Internet de las cosas (IoT). Se requiere una conexión a wifi y una cuenta de Samsung.
** Diferentes idiomas compatibles en cada país.

Más grande por dentro, mismo tamaño por fuera

Gran capacidad (SpaceMax y fabricador de hielo interno)

Guarda todos tus alimentos con un enorme espacio de almacenamiento de 21.5 pies cúbicos*. La tecnología SpaceMax Technology™ crea más espacio en el interior sin aumentar las dimensiones externas ni comprometer la eficiencia energética. Además, el fabricador de hielo interno te ofrece más espacio de almacenamiento al liberar los estantes del congelador y producir mucho hielo.

* La capacidad es diferente para cada modelo.

Diseño perfecto, armonioso y elegante

Estilo moderno e integrado

Crea un espacio uniforme y elegante en tu hogar. Su estilo integrado de primera calidad, prolijo y moderno combinará con tus electrodomésticos y estantes. Además, sus hermosas puertas planas con manijas empotradas no sobresalen ni entorpecen el paso.

Siempre brillante, limpio y sin manchas

Acabado resistente a las huellas dactilares

Invierte menos tiempo limpiando gracias al acabado resistente a las huellas dactilares que resiste las manchas de todos los días.

Mantén tus alimentos siempre frescos, sin importar dónde los coloques

Enfriamiento envolvente

Asegúrate de que todos tus alimentos estén bien refrigerados, sin importar en qué parte de la refrigeradora los coloques. El sistema de enfriamiento envolvente comprueba constantemente la temperatura y circula el aire fresco a través de orificios de ventilación estratégicamente ubicados. De este modo, los alimentos se mantienen más frescos durante más tiempo.

Especificaciones

  • Tipo de enfriamiento

    Multi Air Flow Cooling (Mono)

  • Cantidad de estantes (total)

    4 EA

  • Ancho neto (mm)

    912 

  • Profundidad neta con manijas (mm)

    726 

  • Altura neta con bisagras (mm)

    1780 

  • Net Weight (kg)

    116 

  • Capacidad neta total (ft³)

    21.5 

  • Capacidad neta del congelador (ft³)

    7.4 

  • Capacidad neta del refrigerador (ft³)

    14.1 

  • Dimensión neta (anch. x alt. x prof.) (mm)

    912 x 1780 x 726 

  • Ancho neto (mm)

    912 

  • Altura neta con bisagras (mm)

    1780 

  • Altura neta sin bisagras (mm)

    1744 

  • Profundidad neta con manijas (mm)

    726 

  • Profundidad neta sin manijas (mm)

    726 

  • Profundidad neta sin puertas (mm)

    610 

  • Dimensión del empaque (anch. x alt. x prof.) (mm)

    970 x 1930 x 776 

  • Net Weight (kg)

    116 

  • Peso del embalaje (kg)

    125 

  • Tipo de enfriamiento

    Multi Air Flow Cooling (Mono)

  • Cantidad de estantes (total)

    4 EA

  • Compartimiento para productos lácteos

    No

  • Estante para latas

    No

  • Estante para vinos

    No

  • Cantidad de estantes en la puerta

    5 EA

  • Luz LED interna

    Top

  • Control de humedad (cajón de frutas y verduras)

    No

  • Material de los estantes

    Tempered Glass

  • Cantidad de cajones para frutas y verduras

    2 EA

  • Función Power Cool

    Sí

  • Cantidad de estantes (total)

    4 EA

  • Cantidad de cajones en la puerta

    2 EA

  • Cantidad de estantes en la puerta

    2 EA

  • Función Power Freeze

    Sí

  • Luz LED interna

    3

  • Alarma de puerta

    Sí

  • Refrigerante

    R600a

  • Lock & Key

    Sí

  • Dosificador con filtro de agua

    Sí

  • Sección para bebidas

    No

  • Tipo de pantalla

    Outside, Family Hub LCD

  • Manija de la puerta

    Recess

  • Color

    Acero inoxidable negro

  • Tipo de dosificador

    Dosificador de agua y hielo

  • Tipo de puerta

    Flat

  • Consumo de energía

    636 kWh/year

  • Certificación Energy Star

    Sí

  • Grado de energía

    Energy Star

  • Profundidad de la mesada

    Sí

Reseñas

Side by Side RS22T5561SR/AA de 21.5 cu.ft

4.4

Recomendado por 88% de los clientes.

Escribir una reseña
5.0 68%
4.0 16%
3.0 7%
2.0 3%
1.0 6%
Resumen de reseñas de IA
  • Los clientes celebran la pantalla Family Hub como característica transformadora para entretenimiento y organización diaria.
  • Muchos elogian el enfriamiento consistente, distribución uniforme de temperatura y capacidad para mantener alimentos frescos.
  • Varios destacan el interior espacioso, acceso fácil a puertas y excelente organización para verduras y bebidas.
  • Los clientes aprecian el diseño elegante, acabado en acero inoxidable y apariencia premium que complementa cocinas modernas.
  • Algunos reportan problemas con la máquina de hielo y falta de iluminación en el dispensador de agua.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.

Reseñas con imágenes y videos

Filtros

El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos aspectos como los votos útiles, la reseña más reciente, imágenes y otros rasgos que los lectores buscan en sus reseñas.

Ordenar

Filtros

255 Reseñas

NicoleOnaRoll
3

2021-10-24

VA

3
i love this refrigerator. the only problem is that the screen kept freezing up- couldn't swipe or anything. it was unresponsive. i did all the troubleshooting steps: the red switch in the top right, unplugged for 5 minutes...etc. nothing worked. so i noticed in the same location as the red switch (top right of the fridge) is a usb port. i put a wireless mouse connector in the port and started using the mouse to navigate the fridge screen. i then did a reset by going to settings, and it's been working fine. i just leave the wireless usb connector in there and if it freezes up again, simply grab the woreless mouse and reset it, or just use the mouse to navigate. i hope this helps!!
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Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-10-25

Samsung Care

Thank you for bringing this to our attention. I know this must be annoying to deal with not being able to use your Hub properly. For assistance with this matter. You can reach out to our Social Media team by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
 Use this ticket number: 1143819931

Concerned
1

2020-06-07

1
[This review was collected as part of a promotion.] i'm genuinely confused by the 17 5 star reviews. i can only imagine they were written the day the unit arrived or i have a new, faulty batch of produced units. i have had two units with the exact same issue, the thermometer reading much colder than what the actual temperature. the first unit freezer made a strange clicking sound then the ice maker stopped working the first day. i chalked the thermometer reading in the first unit to the freezer being faulty. the second unit has the same issue. the thermometer reading says the freezer is -3 degrees/refrigerator 35. our two digital thermometers show a different story. (photos attached.) also, the second unit was delivered with two stickers and the inside of the freezer had grease streaks.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-09-24

Samsung Cares

We greatly appreciate your feedback! ^Ty

Fer91
5

2025-05-25

México

5
No tengo queja del refrigerador, es lo que publican ,solo que yo vengo de tener uno de 26 pies y se siente mucho la diferencia en el espacio, somos 3 en la familia y creo que es pequeño para nosotros ,no cabe un galón de leche en las repisas ,no tiene bandeja de carnes frías, son. Detalles que faltan ,lo compre por Internet, yo creo que me falto verlo en persona,la pantalla todavía no le doy el uso ,asi que no se si sea tan necesario para mi,
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Recomendé este producto.
Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2025-06-18

Samsung

Hola, Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Aprovecha al máximo tu nuevo equipo Samsung! Consulta tips de uso para tus productos o contáctanos para conocer más sobre tus nuevos productos en [https://www.samsung.com/mx/support/]

Greg
1

2025-06-02

Querétaro

1
La peor experiencia vivida hace una semana que lo compré y cuando llegó llegó quebrada una bandeja en la cual me dijeron que no debía utilizar mi refri si quería conservar la garantía y así lo hice no lo destape todo y tampoco lo prendí, y cuando ya me dijeron que ya podía utilizarlo, sorpresa … está golpeado de alado es el día que aún no se comunican conmigo para una solución y aquí estoy si refi, espero que mañana tengan la decencia de contactarme porque ya se cumplirán las horas que me dijeron para contactarme y darme una solución si no tendré que mandar todas estas pruebas a la profeco porque no es posible que una compra directamente con la marca sea peor que con otros proveedores
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Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2025-06-26

Samsung

Hola, Greg. Gracias por compartir tu opinión. Queremos asegurarnos de que recibas la asistencia que necesitas. Por favor, ingresa al siguiente enlace: [https://www.samsung.com/mx/support/#contact](https://www.samsung.com/mx/support/#contact) y selecciona el canal de tu preferencia. De esta manera, podremos entender mejor tu situación y ofrecerte la mejor solución posible. Estamos aquí para apoyarte y resolver todas tus dudas. ¡Esperamos tu contacto!

Melody
5

2026-07-26

Capistrano Beach

5
[This review was collected as part of a promotion.] The Samsung 22 Cu Ft Side by Side is a stylish and practical appliance that offers a great balance of design, storage and performance. Its counter depth design gives the kitchen a built in modern appearance while still providing ample space for groceries. The fridge cools evenly, operates quietly. The downside is the water feature does not have an over flow tray, nor exterior light. Not a deal breaker but must have been an oversight. Although this is a smaller size than I have had over the years, I’m hoping that this will encourage me to avoid overbuying groceries and keeping more organised I see that as a positive. I must add the exterior finish gives it a sleek look and is fingerprint resistant. A shout out to Jose and Ynez for professionalism, communication giving me a heads up they were in their way. Knowledgable and fast on installation. Thanks for the tidy haul away of the old fridge. Rate 4.5
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Recomendé este producto.
Publicado originalmente en Samsung US
Rove Dash Cam
5

2026-05-06

Chicago

5
[This review was collected as part of a promotion.] Fully size for home Refrigerator. cooling efficiency is noticable and less noise. Love the front look. So far no maintenance except filter change. High cubic capacity on both freezer and refrigerator. Ergonomic is good storage on top as well.
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Publicado originalmente en Samsung US
WARZONE215
5

2026-07-12

Philadelphia Pennsylvania

5
[This review was collected as part of a promotion.] This refrigerator the awesome appearance that you expect from all Samsung product. The Finish is beautiful and the integrated family hub is a great Plus for my family plenty of storage and the ice maker makes plenty of ice very fast.
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Recomendé este producto.
Publicado originalmente en Samsung US
crxcx
4

2026-09-23

4
[This review was collected as part of a promotion.] Pros: The stainless steel finish is elegant and attractive, enhancing the aesthetic of any kitchen. It features an excellent, large touchscreen that facilitates finding recipes, updating calendars, and customizing settings to your preferences. The side-by-side design offers significant storage capacity, providing ample room for all your groceries. It operates quietly and efficiently, helping to keep energy costs low. The ergonomic layout allows for quick and easy access, while the recessed door handles prevent awkward opening angles in confined spaces. The eye-level positioning of the touchscreen ensures that information is easily accessible at a glance. Cons: The freezer width is somewhat limited, meaning larger items like pizza boxes cannot be laid flat. The water dispenser is slightly slower than some other models, though it remains functional. Overall: This unit is a highly competitive and valuable choice. Given the brand's history, it is a reliable and appealing option. I recommend this refrigerator for those with smaller families who are seeking an energy-efficient appliance that is also rich in features.
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Recomendé este producto.
Publicado originalmente en Samsung US
Avichwn23
5

2026-07-09

Leduc, Alberta

5
[This review was collected as part of a promotion.] The freezer is pretty nice and neat same with the ice cubes love that one especially And I like how there’s filtered cold water inside the fridge too
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Publicado originalmente en Samsung US
BillS
5

2026-10-03

Columbus, Ohio

5
[This review was collected as part of a promotion.] The first thing I noticed and love are the recessed handles. Smooth stainless front. Nothing to snag. Plenty of shelves and containers. Very clean uncluttered look. 22 cubic feet is large enough for lots of drinks and other items. The vertical freezer is very accessible and convenient standing or sitting. No bending over to find food in bottom freezers variety unless you are more organized than me. Plenty of light inside to see everything.
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Recomendé este producto.
Publicado originalmente en Samsung US
rahdna
5

2020-08-27

Rolling Hills Estates, CA

5
[This review was collected as part of a promotion.] This is my second Samsung Refrigerator with Touch Screen Family Hub. This one fits in between my kitchen cabinets just well. The counter-depth design saves me some space in my kitchen (not very spacious). Yes, the 22 cu. ft. volume is not a very pleasant fact. But it is enough for daily use of my 3-people family. My son enjoys doodling using the screen. And I can also play spotify while I am cooking. That is a very nice experience.
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Recomendé este producto.
Publicado originalmente en Samsung US
Dehod
2

2024-12-16

Spokane Washington

2
I bought this fridge a little over a year ago and since the day we bought it the ice maker has been terrible. It barely makes enough ice for one person and when it does start running out of ice it won’t dispense all of it. Other than the ice maker the fridge is pretty nifty.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-12-17

Samsung Care

Hello Dehod, We understand the frustration of dealing with an ice maker not making enough ice. Let us help. We have also provided a troubleshooting link to help improve the ice maker's performance. It also contains other resources to check about no water dispensing, removing and replacing the water filter, leveling the refrigerator, increasing the cooling performance, and error codes (if any). Ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough We have also provided another video link to watch until the end about maintaining the ice maker. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 For further assistance with the ice dispenser, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147942610) to help our team pull up your information when you message us. Thank you. -Angelica

Love2eat
5

2026-04-22

Shafter, CA

5
[This review was collected as part of a promotion.] Aesthetic, capacity , efficiency all combined great an awesome fridge perfect for a family trying to live their day by day in a hurry ergonomics are nice could be sleeker and definitely with power cooling you Don’t have to every wait for it to get cold
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Recomendé este producto.
Publicado originalmente en Samsung US
Esau
5

2023-10-17

Bronx, New York

5
[This review was collected as part of a promotion.] It is amazing the way it looks. very modern, stylish and simple to use. I feel that it will look great in any type of kitchen. The only part I would improve would be the family hub. You should be able to control all the apps via the phone.
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Publicado originalmente en Samsung US
Caliboy84
5

2026-08-05

Philadelphia, Pennsylvania

5
[This review was collected as part of a promotion.] This refrigerator has been a great addition to my kitchen; it makes it look so elegant and stylish. I love the color, and it fits perfectly in my kitchen. The water dispenser is a must-have, and the big screen is an elegant finishing touch.
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Recomendé este producto.
Publicado originalmente en Samsung US
Patrenab
5

2020-08-27

North Carolina

5
[This review was collected as part of a promotion.] This refrigerator is perfect for myself and my husband. It adequately stores everything that we need. It is sleek and beautiful. Everything functions well and it’s perfect for entertainment.
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Recomendé este producto.
Publicado originalmente en Samsung US
Ornella
4

2022-10-25

4
[This review was collected as part of a promotion.] I received the fridge about one week ago. It's the first fridge we have had with an ice and water dispenser and the first time I've had a side by side fridge/freezer. The freezer space is great but I would have liked a slightly larger fridge space, perhaps even some more drawers to store food as it is deep and it can be hard to reach items at the back. The interactive features are fantastic and link up with all other samsung devices easily. It's great to have recipes right in front of you as you are cooking. The only issue is the ice seems to come down very quickly and the children find it difficult to control so occasionally ice ends up on the floor!
Recomendé este producto.
Publicado originalmente en Samsung Australia

Valor del producto

3
Kcleyman
2

2025-10-05

Jacksonville , Florida

2
The ice maker is terrible . It’s great for smaller spaces . This is my second Samsung refrigerator and my last. This was five years old in July and has been acting crazy for several weeks . Woke up this morning and it had turn its self OFF . Freezer and Fridge both said OFF ? Every thing in freezer melted and water all over floor. No alert , no reason at all . Got it back on and a couple hours later same thing happened . Not happy went and bought a GE refrigerator!!! Do not buy !!! No luck with Samsung refrigerators !!!
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-10-06

SEA Care

Hello Kcleyman, We understand how upsetting it can be to wake up to melted food and water on the floor, and we genuinely want to help make things right. To address the issue, please follow the steps in the troubleshooting guide below titled “Refrigerator or freezer is not cooling at all.” The guide includes a helpful video and detailed instructions to walk you through the proper checks and solutions. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ We’d be glad to assist you further to explore the best resolution for your situation. Please don’t hesitate to contact us through the following channels so we can help: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150941658) to help our team pull up your information. Thank you. ^Camille

TKnux
4

2026-09-28

Freehold, NJ

4
[This review was collected as part of a promotion.] The fridge is aesthetically pleaIng. It takes a little getting used to opening the right side door with your left hand. The capacity seems ample, and all of the shelves and drawers are easily accessible. There were some frustrations with the family hub. For example, the Bixby feature is not working and after troubleshooting with Samsung tech-support, I’ve learned that this is a known issue that they are trying to fix. I also linked my nest thermostats to the SmartThings app, but the refrigerator does not recognize them for some reason. That said, the family hub is a tremendously useful feature and offers a lot of new technology that my family will use and enjoy.
Recomendé este producto.
Publicado originalmente en Samsung US
Lordkay972
3

2026-08-24

Dallas, TX

3
[This review was collected as part of a promotion.] The ice dispenser has frozen up a few times. My guess is, due to higher temps in my house, the ice at the dispenser melts slightly before forming clumps and refreezing. 22cuft is not great for my family of 5, but it’s what fits in my house and it still holds about a weeks worth of food. There are no cold/ hot spots. It consistently keeps food at 29° in the freezer and 34° in the fridge. The hidden handles are great, no bumping into the protruding handle in this fridge. I do wish the built in tablet had more usefulness. All we ever use it for is playing music occasionally. Other than that, it’s a glorified calendar/clock.
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-08-27

Samsung

Hello Lordkay972, It's great to hear that your refrigerator has been maintaining consistent temperatures during these summer months and that the hidden handles have been a rewarding feature for your family. We appreciate your feedback and to help you get the most out of the Family Hub features, you can find additional information in the user manual, particularly on pages 30-32: https://downloadcenter.samsung.com/content/UM/202601/20260119080914084/OID24883-10_SBS_RS5300T_F-Hub_EN_MES_CFR_260116.pdf We're grateful to have you as a valued member of the Samsung community. Geraldine Samsung Care

Smith
5

2026-08-01

5
[This review was collected as part of a promotion.] Beautifully designed with a built-in look for a seamless fit. It features a smooth, streamlined exterior with elegant flat doors, a minimal-profile dispenser, and easy-to-open recessed handles that blend beautifully with our cabinetry, adding both style and functionality to our kitchen. The interactive screen is a fun feature that kids enjoy, making it easy to access family photos, leave notes, play games, and stay entertained while spending time in the kitchen.
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Publicado originalmente en Samsung US
gomspal
5

2026-08-13

Tennessee

5
[This review was collected as part of a promotion.] I have this fridge in my old house and when we bought our new house, I'm glad that they have the same fridge as part of the package deal. I love this fridge and all its features. I love that I can listen to the music thru it and watch TV as well. I also love that you don't have to open it's door to see what's inside, although the camera doesn't show all that's inside. Your can also add reminders, post on calendar, and a lot more things. This is a great fridge!
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Publicado originalmente en Samsung US
Anonymous
2

2024-05-19

2
We purchased this fridge Sept 2023 and it had cost us so much money in spoiled food. We are unable to keep fresh produce in it because freezes it, cheese goes bad super quick inside. It even freezes my fresh lettuce that I store inside containers. The freezer is the same thing it over freezers food, icicles is always on the drawers and the shelves. The ice maker also doesn't make ice fast enough and sometimes fails to even come out. We have tk detach it from the maker and manually take it out. We have thrown out so much money from frozen berries and lettuce. I have made sure to keep the vents clear I'm the fridge, I've even pulled the fridge out snd vacuumed and cleaned the vents at the back
Publicado originalmente en Samsung Canada
King
4

2025-03-02

Nebraska

4
[This review was collected as part of a promotion.] This is a decent fridge with some technology added. I didn’t realize there was a big tablet built into it when I bought it. Only saw it online and thought it was just a window, didn’t see it was a tablet until it was delivered. CONS: -There is no light on drink dispenser, I over looked the lack of a light because this is basic and usually standard. -The camera on the inside has a very small field of view, I can’t imagine a single use for this feature. -Scratches very easily. Pros: -looks great! -Very convenient Alexa built in -Lots of possibilities and options to display stuff on Tablet.
Recomendé este producto.
Publicado originalmente en Samsung US
Ashwath
1

2025-09-04

Pennslyvania

1
I purchased a new Samsung refrigerator which was delivered on July 30, 2025. Within just 2 days, I noticed a leakage issue. I immediately contacted Samsung support, and a technician was sent to inspect it. He identified the problem as a broken pipe and assured me it would be fixed the following week and till then I should not be availing ice feature or it would cause additional leakage.If the unit has a problem why it’s not getting replaced? However it's now been over a month, and I’m still waiting for a resolution. Despite spending hours on calls with multiple agents, I’ve been repeatedly redirected between departments with no clear update or action taken. I’m extremely frustrated and disappointed with the lack of accountability and responsiveness from Samsung. This is not the level of service I expected from a reputed brand. I sincerely hope someone from Samsung takes this seriously and resolves the issue promptly by replacing the unit.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-09-05

SEA Care

Hi there, We understand how frustrating it can be to wait for your fridge's concern to be resolved. Don't hesitate to contact us using the options listed below, as we are eager to help you in the best way we can 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1150615289) to help our team locate your information when you message us. Have a great day. -John

Remod920
5

2026-08-17

Bowie, Maryland

5
[This review was collected as part of a promotion.] Best purchase I made this year Remodeling my home And I chose Samsung for all my new updated appliances The side-by-side refrigerator is absolutely amazing and spacious The new dishwasher will be put to use by my teenager In the stove Will be my cooking domain Absolutely amazing
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Recomendé este producto.
Publicado originalmente en Samsung US
Hillbilly4
5

2026-09-13

Kentucky

5
[This review was collected as part of a promotion.] Nice side by side! The Family Hub is super helpful. It let us link our Ring camera at our front door. No more running to a front window to see who’s at the door. Also the water dispenser and ice maker are much easier to use than our previous French door refrigerator.
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Recomendé este producto.
Publicado originalmente en Samsung US
Jncoleman
4

2026-04-19

North Carolina

4
[This review was collected as part of a promotion.] Hi love this product for the gate rate performance it has the inside fully storage it's capable of doing a lot of things that I never thought I could imagine refrigerated could do Very well set up very well standard just a great project overall
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Recomendé este producto.
Publicado originalmente en Samsung US
Camera ready
5

2024-08-24

East Hartford ct

5
[This review was collected as part of a promotion.] As an owner of Samsung tvs and appliances I was very pleased to add the refrigerator to my house it works seamlessly with them. The hub makes it more than just a fridge. It’s a colander memo pad juke box tv and picture frame to name a few.
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Publicado originalmente en Samsung US
Anonymous
2

2026-03-17

México

2
Compré hace un año mi refrigerador y resulta que necesitaba una actualización de la pantalla y ahora la pantalla no funciona se queda congelada la imagen y no me deja hacer ningún función ☹️ estoy decepcionada, una gran inversión para nada
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Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2026-03-24

Performance Team

Hola, Lamentamos que el producto no haya cumplido con tus expectativas. Trabajamos continuamente para mejorar nuestros productos y servicios, y tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, por favor comunícate con nosotros a través de los canales de atención disponibles en el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Estamos aquí para asistirte y resolver cualquier inconveniente.

Mike
2

2020-11-08

TX

2
we purchased this fridge in sept 2020 for our new home and absolutely loved the family hub features with the touchscreen and we listen to music most of our day and this was great until......2 monts later the screen started to be unresponsive and the reset button worked sometimes but now we cannot use the touchscreen at all after 2 months of owning this fridge, spent alot of money on this thing and its a brick that holds food. it does have a cool display but cannot use it at this time, we scheduled a service repair but will see how that goes. really hope this works out for us.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-11-10

Samsung Care

Thank you for bringing this to our attention. Hopefully, they will have this resolve in no time. If you have any questions or run into any other problems, please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1142603891

Annie
5

2022-11-30

Marion, Michigan

5
[This review was collected as part of a promotion.] Love this refrigerator! The counter depth was just what I was looking for. The hub features are amazing! The stainless steel is absolutely beautiful. Completely changed my kitchen. I had old white appliances and what a difference!
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Recomendé este producto.
Publicado originalmente en Samsung US
Connie
2

2021-05-11

2
i ordered the refrigerator in april and scheduled my delivery in mid may. i like the appearance and the space inside is great. however, i found the door is dented! this is my first day with samsung refrigerator. it's disappointing!!!
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-05-11

Samsung Care

I would feel the same way if my refrigerator was delivered that way too. Thank you for bringing this to our attention, Connie. We want to see our customers' concerns resolved promptly. The fastest way to fix this would be to contact the retailer who shipped the item. I hope this helps. ^Pat

Kris
4

2026-06-08

Clayton, NC

4
[This review was collected as part of a promotion.] The refrigerator has served as well so far. it definitely has plenty of space and the cooling is maintained depending on a regardless if I have a lot or a little of products inside . The freezer does a good job as well.
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Recomendé este producto.
Publicado originalmente en Samsung US
Roma
1

2026-08-08

Long Beach, CA

1
[This review was collected as part of a promotion.] Received the new fridge June 12th, and on August 6th both fridge and freezer cooling stopped working. Today is at 79 and 75 degrees. We lost all of our food and service is not available until the 10th in the afternoon.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-08-18

Samsung

Hi Roma, we understand the importance of keeping food items properly stored, and we'd like to connect with you to discuss your experience and assist with your food-related concern. Feel free to reach out to us using any of the options below and reference ticket number 1152993015 for quick assistance: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung. Jeffrey Samsung Care

Lozgar
1

2025-10-27

1
El servicio al cliente manejando por ATENTO, es pésimo. Estuve esperando más de un mes para un cambio físico. Llamaba para dar seguimiento y nadie de ellos era capaz de resolver el problema ni de dar seguimiento.
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Publicado originalmente en Samsung Mexico
DW14
5

2026-06-28

Dover, DE

5
[This review was collected as part of a promotion.] I love this fridge, my kids love it too. I really like how cool it keeps the food. I can see the food inside with the camera from off of the app on my phone. It integrates well with the smart too.
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Recomendé este producto.
Publicado originalmente en Samsung US
Suga23
5

2026-07-16

Arizona

5
[This review was collected as part of a promotion.] I love how accessible this refrigerator is. The camera feature allows me to look inside to take inventory on what I need. I also love how I can control the temperature from the display monitor.
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Recomendé este producto.
Publicado originalmente en Samsung US
Noitora
5

2026-05-10

5
[This review was collected as part of a promotion.] This Samsung two-door smart refrigerator seamlessly blends a minimalist, fingerprint-resistant design with high-tech utility. Its standout feature is the internal Beverage Center, providing a hidden water dispenser and an AutoFill pitcher that ensures chilled, filtered water is always ready. ​Through the SmartThings app, you can remotely monitor energy usage and adjust temperatures. The dual auto ice maker is a fantastic addition, producing both standard cubes and smaller "Ice Bites" perfect for chilling drinks quickly. While the interior is incredibly spacious at 28 cubic feet, the sleek, flat doors keep your kitchen looking modern and uncluttered. It is a premium, reliable choice for any smart home enthusiast.
Publicado originalmente en Samsung US
Olga
5

2020-08-04

Texas

5
[This review was collected as part of a promotion.] We bought this two months ago and I am excited that we did. I can listen to music and watch YouTube , when I cook. Sometimes my husband and I type to each other kind notes on the screen.
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Recomendé este producto.
Publicado originalmente en Samsung US
Pink
5

2026-08-08

Louisiana

5
[This review was collected as part of a promotion.] It's simply amazing how it fits with my home perfectly down to the microwave I have by it and the consistency of my ice cream is perfect and the cooling keeps my energy drinks ice cold
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Publicado originalmente en Samsung US
Qkim
5

2026-05-25

CA

5
[This review was collected as part of a promotion.] Beautiful Counter depth side by side fridge. Smart interface is pretty cool. Just installed it so I haven’t used it much just yet but looking forward to the many features.
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Recomendé este producto.
Publicado originalmente en Samsung US
Hoffer
5

2020-08-03

Detroit mi

5
[This review was collected as part of a promotion.] The whole family loves our new Samsung smart fridge. Never in a million years did we think having this fridge would make our lives easier, now we can’t live without it.
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Recomendé este producto.
Publicado originalmente en Samsung US
Bety”
1

2024-11-07

México

1
Nada recomendable, es una gran pesadilla este refrigerador y con la garantía terminas pagándolo de nuevo por cada visita, ha sido un terror de equipo.
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Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2024-11-12

Samsung

Hola, Lamentamos que el producto no haya cumplido con tus expectativas. Trabajamos continuamente para mejorar nuestros productos y servicios, y tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, por favor comunícate con nosotros a través de los canales de atención disponibles en el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Estamos aquí para asistirte y resolver cualquier inconveniente.

Diana
5

2026-09-26

Waynesboro Va

5
[This review was collected as part of a promotion.] It’s very roomy and is beautiful. Lots of space and fits perfect in our kitchen. Looking forward to getting everything put up after it cools
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Recomendé este producto.
Publicado originalmente en Samsung US
Dana
5

2020-08-03

Newport Beach, Califórnia

5
[This review was collected as part of a promotion.] I have mine for 3 months already. Ice maker fabulous. Also I love the Samsung screen for family pictures, open e-mail at the morning... etc
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Recomendé este producto.
Publicado originalmente en Samsung US
Tina
5

2026-07-05

Mission Viejo, CA

5
[This review was collected as part of a promotion.] This refrigerator works so great, add luxury look to our home and works perfectly. Connects well with other smart appliances in the house.
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Publicado originalmente en Samsung US
Luvsamsung
5

2026-07-14

5
[This review was collected as part of a promotion.] This Samsung refrigerator looks really great. It has been working perfectly and it has cool Modern feature! So far I love the product!
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Recomendé este producto.
Publicado originalmente en Samsung US
Rodney H
5

2026-07-27

Manheim PA

5
[This review was collected as part of a promotion.] I love the family hub! It’s a great way to keep the family organized . The product is bigger than I thought . It fits a lot of items
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Publicado originalmente en Samsung US
Brad Z
5

2026-09-20

Quincy Washington

5
[This review was collected as part of a promotion.] Good value, looks great. Works good so far and cools Very quickly. Freezer has large capacity and refrigerator is spacious
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Publicado originalmente en Samsung US
Shawn
5

2026-09-16

Memphis, Tn

5
[This review was collected as part of a promotion.] My samsung is a great addition to my all samsung kitchen items. The family hub is great. I love all features and size.
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Publicado originalmente en Samsung US
Jeanna
5

2026-06-30

5
[This review was collected as part of a promotion.] Very pretty - excited to use it - plugged in and it cooled right down. Can’t wait to play around with the board!
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Publicado originalmente en Samsung US
Samsunguy
5

2026-09-13

Fort Wayne, IN

5
[This review was collected as part of a promotion.] I'm impressed so far, definitely a sleek look. The features are cool, I like the cooling system and the space.
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Recomendé este producto.
Publicado originalmente en Samsung US
Martin
3

2026-08-29

WESTMINSTER

3
[This review was collected as part of a promotion.] I've had no issues with it it's helped lower myps bill keeps found cold and it looks nice in my kitchen
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Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-09-21

Samsung

Hi Martin, We're glad to hear your refrigerator has been a positive addition to your home. It's great to know it's helping support energy savings, keeping your food cold, and complementing your kitchen. Thank you for choosing Samsung. Glaiza Samsung Care

AlanB
5

2026-06-30

5
Tiene un excelente espacio como su función para despachar hielos y agua, me encanto esta compra
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Publicado originalmente en Samsung Mexico
Raju
5

2026-07-05

Ca, tracy

5
[This review was collected as part of a promotion.] Product review , it's a decent size freeze , with enough storage for 4 people
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Publicado originalmente en Samsung US
Paul
4

2026-07-18

Oceanside California

4
[This review was collected as part of a promotion.] Great cooling and nice finish and easy to clean but little too small for us
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Recomendé este producto.
Publicado originalmente en Samsung US
Hico
3

2026-04-17

East Hartford, CT

3
[This review was collected as part of a promotion.] Product freezes my groceries if I put it to far back in the refrigerator.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-04-27

Samsung

Hello Hico, reading your review of your Samsung refrigerator gave our team a clear picture of how groceries behave near the back of the compartment. A simple everyday tweak can make a big difference: keep about 2 inches of open space in front of the rear air vents and place moisture rich foods in the drawers, which supports a more even, steady chill across the shelves; adjusting the fridge temperature to match your usual groceries can help too. You can explore the full guide here: Cooling tips for items in the refrigerator compartment https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you still need help, please keep this reference number for your records: 1152421424. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you and truly value your business. Rachel Samsung Care

AlMag
2

2023-08-28

Brookline MA

2
Refrigerator delivered damaged, with noticeable dent below display.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-08-31

Customer care

Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146224436) to help our team pull up your information. Have a great day, -Ernest-

DavidL
5

2026-06-15

San Benito, TX

5
[This review was collected as part of a promotion.] We love the screen and the look of our new Samsung refrigerator.
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Recomendé este producto.
Publicado originalmente en Samsung US
Great fridge
5

2026-07-26

Visalia, ca

5
[This review was collected as part of a promotion.] Very spacious for a family of 3 we love it we’ve had no issues
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Recomendé este producto.
Publicado originalmente en Samsung US
Alexjang
5

2022-06-25

5
[This review was collected as part of a promotion.] I bought this fridge three months ago. First, the metal Samsung used is strong enough to withhold some pressure from my young kids. Second, the Samsung home hub does make my kitchen a bit more organised. Instead of numerous magnets, I can just send some unique calendars as pictures to my fridge I.e. bin collection date, kids swimming lesson dates. Also my company used Samsung appliances, my galaxy tab connects to my home seamlessly. Samsung need to open up to more apps, preferably Google home, as it’s not possible to have everything Samsung at same time.
Recomendé este producto.
Publicado originalmente en Samsung Australia

Valor del producto

5
Nima
5

2022-12-02

5
The smart features are really useful and entertaining
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Recomendé este producto.
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2022-12-02

Operations

Thank you for your awesome feedback, Nima!

Anonymous
5

2024-05-22

Mexico

5
Espectacular, el recetario es magnífico y es hermoso
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Recomendé este producto.
Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2024-08-27

Samsung

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Aprovecha al máximo tu nuevo equipo Samsung! Consulta tips de uso para tus productos o contáctanos para conocer más sobre tus nuevos productos en [https://www.samsung.com/mx/support/]

Ryan H
5

2026-04-15

Scranton Pennsylvania

5
[This review was collected as part of a promotion.] This refrigerator has truly exceeded all expectations and is a fantastic addition to our kitchen. Its spacious interior offers ample room for all our groceries, keeping everything perfectly organized. We especially appreciate the innovative features that enhance food preservation, ensuring our produce stays fresher for longer. The sleek design also adds a touch of modern elegance to our home. Overall, we are incredibly pleased with this purchase and highly recommend it to anyone seeking a reliable and stylish appliance.
Recomendé este producto.
Publicado originalmente en Samsung US
Jackie
5

2026-07-04

Los Angeles

5
[This review was collected as part of a promotion.] This refridgerator brought me back to my childhood, yet allowed all of my dreams to come true. I had the ability to use technology with my fridge and access the organization I’ve always wanted as a kid. It is so constistant in being easily accessible for my kids plus staying cold and ready for whatever my kids need. At times they leave it open on accident yet everything stays cold. The color finish on it also is beautiful and doesn’t make it an eyesore and others may do. I love my refrigerator <3 (mother of 3 boys)
Recomendé este producto.
Publicado originalmente en Samsung US
BillyBaroo
3

2021-10-28

Scottsville, KY

3
overall, it seems to be a solid built unit. does a great job cooling with great & cool tech. at first the screen was very buggy and sluggish but after several weeks samsung released a software update, now works like butter (higher resolution would be nice). the ice maker drives us up the wall because it constantly gets clogged with ice. the ice arm that opens and closes seems like it does not completely seal and you feel that air coming through from the freezer. because of this condensation likes to build up and block the ice maker. i have to chip out the built-up ice about every week to ensure it doesn't continue to clog. last complaint is: no led with water/ice dispenser. other than those few complaints, i feel like if it was not for those it would be a solid sleek unit.
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-11-03

samsungcare

Thank you for taking the time to share this with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. You cover some important concerns. These tips in the troubleshooting link below might help with your concern. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/

ROBERT
4

2020-08-04

4
[This review was collected as part of a promotion.] we didn't want a big bulky refrigerator, so went with the counter depth style. we were surprised how much it holds. the all around cooling is great. produce seems to last longer than usual. nice feature is l.e.d. lighting. no bright bulbs in the middle of the night. very stylish with door handles built in. the smart hub is great, it can be customized to your needs. the only negative is the ice maker bin does not hold a lot. also, when the ice drops, it sounds like someone is knocking on the front door.
Recomendé este producto.
Publicado originalmente en Samsung US
Frank
5

2025-08-06

5
[This review was collected as part of a promotion.] I love this fridge! Everything works great, the ice dispenser, the freezer, and the water filter. I had a water filtration company test the city water coming to my house and I was amazed how efficient the Samsung filter was. We discovered that it removes total dissolved solids and chlorine so well that it exceeds the Food and Drug Administration's standards. Above all, the price is not bad at all considering all that thisfrodhe does. I will recommend this fridge to friends and family.
Publicado originalmente en Samsung US
Reid
5

2026-07-09

5
[This review was collected as part of a promotion.] The product that I use has lasted a very long time and has enough shelves to space out the product. It keeps my food at a cool temperature and I haven't had any problems with frozen items being too cold. The accessibility of the fridge is great to the doors slide right open no problem. Overall, I would recommend this fridge because the cool Leveled temperature is always consistent. Hopefully others that buy these will like it too. I highly recommend the Samsung fridge.
Publicado originalmente en Samsung US
CutterB
3

2026-04-24

Uniontown Pennsylvania

3
[This review was collected as part of a promotion.] little disappointed on the on the look I figured it would have looked newer and sleeker but it looks just like the older model I was a little disappointed with capacity it could have been a little larger but the efficiency in my electric bill the freezer takes half the time on my old one the kids love to draw on every refrigerator the thi is great s y on cleanups the humidity for the Crispers and the cooling in the refrigerator could have definitely been a little better
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-05-04

Samsung

Hello CutterB, This highlights how important it is to feel confident that a refrigerator will reflect the design, capacity, and performance you had in mind. Noticing familiar design elements or finding that storage and cooling didn’t fully meet expectations can shape how the appliance fits into daily routines, even when features like energy efficiency and easy cleanup are working well. Our team values insights like this, as they help us better understand what matters most in everyday use. If you need further assistance, please don’t hesitate to reach out through one of the options below. Please keep this reference number for your records: 1152450781. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

BPTreasure903
4

2023-12-18

4
Only had this fridge for the weekend, but so far I love it!! Hub is great. Love that I can ask Alexa to play christmas music without lifting a finger. One question though. Is the water from dispenser super slow for everyone? Ours is sooooooo sloooooow that it isn't even worth waiting for it. Is that a model issue? Or maybe just ours? The line is fine and not pressed against the wall. My hubby checked the filter etc, but such a slow trickle from water dispenser.
Publicado originalmente en Samsung US
Nothappy
1

2025-09-01

Texas

1
Awful awful refrigerator. Ice maker stopped working right after the warranty I believe that’s by design. My ice maker leaked, water ran down the water and ice dispenser, froze inside of there so now it’s blocked. Had to empty freezer and leave the door open so it could melt. It happened 2nd and 3rd time. Now it’s in the garage I’m sure it will be on the curb next. Read all the reviews for other models especially the 1 and 2 star reviews ICE MAKER IS GARBAGE!!!
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-09-04

SEA Care

Greetings, We understand the importance of a working refrigerator in your home. Let's take care of this. Please refer to the resources below to address any concerns you may have with your fridge. Please click the link and hyperlinks and watch the instructional video (if available) for tips. Water is dripping or leaking from the dispenser: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#water-is-dripping-or-leaking-from-the-dispenser Ice does not dispense: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150600484, to help our team locate your information when you message us. Have a great day. -John

Joey2020
5

2020-07-27

5
Well designed, works great, all is good, except the lighting. In the entire Fridge there are only 2 LED light. One in the Top Fridge and one in the Freezer side. Even the water dispenser does not have any lighting. Water dispenser area is not designed properly, the water comes way towards the edge of the cup, and the cup place is not keeping any water drops in. Needs some thoughtful designed for the future. I had bought similar one with out the family hub before side by side that one had many lighting features inside and outside. The family hub is fun with kids, decent apps, and many cool features, but the screen gets finger prints and hard to clean. Other than these issues it is very quite and very good looking fridge. I hope Samsung makes take care of small issues and make a flawless appliances in the coming future.
Recomendé este producto.
Publicado originalmente en Samsung Canada
johnhateshisfridge
1

2026-07-28

1
Absolute garbage of a fridge. Do not buy. I only had this fridge for 3 years and the freezer stopped working and fridge stopped cooling. The evaporator, the compressor fans were replaced and it was later diagnosed with a internal piping leak by two different 3rd party companies and unrepairable. This process has been a nightmare. Samsung manufacturer warranty is only one year and they are not willing to help with anything or offer any solutions. Useless.
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2026-07-28

Ivana Samsung CS

Hello, Thank you for sharing your experience. We apologize for the inconvenience with your Samsung refrigerator and the issue regarding the cooling and freezer malfunction. We will contact you directly via email to resolve this promptly. Thank you, Samsung Customer Care

Doc Dizzle
4

2023-01-25

4
[This review was collected as part of a promotion.] We love the fridge... It's truly amazing. The one disappointment is the freezer is pretty small on the counter depth. We actually bought the standard size and the counter depth but decided to keep the counter depth. This was mostly because the standard size sticks out much further than other refrigerators. Even the counter depth sticks out a bit but not too bad. Unfortunately the freezer is kind of small on this one but everything else is amazing.
Recomendé este producto.
Publicado originalmente en Samsung US
Anonymous
5

2023-06-23

5
compre el equipo hace aproximadamente 6 meses, no consume tanta energía para el tamaño del equipo, diseño super elegante y acorde a un departamento moderno, las funciones de enfriado dinamico y congelación rápida, son una maravilla. lo unico que le podría reclamar es que al ver videos en la pantalla, como que el sistema se alenta un poco, pero fuera de eso, las fucniones de manejo por la pantalla o a distancia por la app, sumamente prácticas
Recomendé este producto.
Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2024-08-27

Samsung

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Aprovecha al máximo tu nuevo equipo Samsung! Consulta tips de uso para tus productos o contáctanos para conocer más sobre tus nuevos productos en [https://www.samsung.com/mx/support/]

Pete
5

2020-08-03

Morrison, CO

5
[This review was collected as part of a promotion.] I had read some reviews that suggested this fridge might be noisy, but it is incredibly quiet. The only time it makes noise is when we play Pandora on it, so cool! Did not realize it had quality speakers as well as screen! Surprised my wife with it and she loves the home hub features, something she would not splurge for herself. Not a single complaint from me, except that Bixby will not agree to be my girlfriend, lol.
Recomendé este producto.
Publicado originalmente en Samsung US
KPNeedsSS
5

2026-05-18

Spartanburg, SC

5
[This review was collected as part of a promotion.] This is my first Samsung refrigerator and I love that there’s ample storage space, how cold it keeps my food, and it doesn’t look awkward in my kitchen. The fridge and freezer temperature are easily changeable from my phone or manually inside of the appliance. This efficiently stores my food and beverages, and fits every need. As far as a refrigerator goes, this fits everything I look for and the price is reasonable.
Recomendé este producto.
Publicado originalmente en Samsung US
Abdallah
5

2026-05-04

Louisville ky

5
[This review was collected as part of a promotion.] The all round cooling is amazing to keep your food in the fridge plus the family hub screen is enjoyable with everything in front of of you youtube smartthings,is good size fridge half for freezer half for fridge keeping everything organized i like the design with water dispenser three option cubed ice crushed ice and water overall saving energy is an other top feature of this fridge outside the fridge is stunning
Recomendé este producto.
Publicado originalmente en Samsung US
AlpA
4

2023-04-01

Franklin, WI

4
I love this fridge, however there is a couple of very disappointing issue. 1) The fingerprint resistant is not strong as expected, still you need to clean the smudges. 2) This one is very annoying! This amazing fridge does NOT have a light in the water dispenser section. If you would like to drink in the middle of the night without turning the lights in the kitchen… Good Luck! You better be prepared for wet feet.
Recomendé este producto.
Publicado originalmente en Samsung US
syd15
4

2026-04-15

Lemon Grove, CA

4
[This review was collected as part of a promotion.] I would give this 5 stars except i don’t love the side by side but that is just my preference. I love the sleekness of it and it is a great refrigerator. the speaker and screen is a nice touch but definitely don’t use it as much as i thought. My daughter loves to use the drawing pad and it makes for cute art. Would give 5/5 for the identical model that is french door with bottom freezer. love my samsung products!
Recomendé este producto.
Publicado originalmente en Samsung US
Elmedina
5

2020-08-27

Phoenix, az

5
[This review was collected as part of a promotion.] I bought this to replace my old french door style fridge. I hated the french door guide and always had kids break the guide plastic. I loved my previous side bu side and thought about going back to side by side. So far it’s prefect! I know french door talks about more space and such, but side by side has reach ability. I am loving the touch screen, the fridge is just meant to be married with a smart tablet.
Recomendé este producto.
Publicado originalmente en Samsung US
PatPat
4

2026-08-21

California

4
[This review was collected as part of a promotion.] Nice side by side from Samsung. Came with the home so we didn't have a choice. The hub/screen is cool however, haven't used any of the features yet except for adding notes and shopping list. One complaint is the water "spigot". Because the water button is on the left, the spigot points to the left. It should be centered, but that's just us. Cools/freezes fairly quickly which is super great in 100° heat.
Recomendé este producto.
Publicado originalmente en Samsung US
Pat and family
5

2025-08-03

5
I have bought this product 3 years ago and it is by far the best fridge we ever had. We love the large 4L water. tank that is plumbing free, and allows enough capacity without filling all the time. As a bonus the screen and access to internet when looking for recipes, also uploading our family photos so we have lovely memories coming up all the time. We use the timer a lot and the alarm is lovely.
Recomendé este producto.
Publicado originalmente en Samsung Australia

Valor del producto

5
Monique
4

2024-12-14

Pennsylvania Pittsburgh

4
[This review was collected as part of a promotion.] We’ve had this about 3 weeks so far so go love all features only thing I would complain about so far is that the icemaker is a little small and because I have the more expensive counter depth one and the icemaker is small but everything‘s working it’s going good thus far! Mentioned that Samsung Represent Albert Sapitanan was perfect, if it had not been for him. We wouldn’t have the refrigerator.
Recomendé este producto.
Publicado originalmente en Samsung US
Mariela
4

2023-04-12

Miami, florida

4
I bought this in december 2022. It's beautiful. So far is working great. There are two things that I dislike. One is that water dispenser doesn't have light. This is a must feature to see exactly when filling your bottle during the night and even day. The other one is that the two drawers are at the bottom so it makes a little uncomfortable to store hamb, cheese and other delicatessen.
Publicado originalmente en Samsung US
Greg
3

2026-09-22

3
[This review was collected as part of a promotion.] The refrigerator that had prior to this is the same size but it could hold significantly more and the engineering is terrible in this refrigerator. When you open the bottom drawers for vegetables or fruits it hits the off button on the door so the lights go out when you pull the drawer out. I'm really not happy and hardly holds anything compared to my last one which was the Frigidaire
Publicado originalmente en Samsung US
Stef
5

2020-08-03

Philadelphia Pa

5
[This review was collected as part of a promotion.] I brought this back in April of this year. This refrigerator is a beauty and all the many thing it does right from the door panel. I can list to music write a grocery list go through photos and even when the door bell ring it comes up on the fridge and I can see who it is and we can talk to one another but you have to have the ring door bell. This fridge is awesome. What a great buy
Recomendé este producto.
Publicado originalmente en Samsung US
Matt
5

2026-07-26

Philadelphia, PA

5
[This review was collected as part of a promotion.] So far, this fridge was very simple to setup & was cooking food in less than an hour. Setting up the smart apps was easy except for one exception, Spotify, which has a very strange setup. I hope that changes so I can just sign into the Spotify app. Using the camera to see what’s inside is cool, but would be better with more cameras to truly see all of the contents of the fridge.
Recomendé este producto.
Publicado originalmente en Samsung US
Mahsa
5

2021-07-19

5
Hi Samsung I bought this stylish and beautiful fridge six months ago in Melbourne. I would like to know if this model connects to water line or it only has a water tank? There is not sufficient information on the internet or in the manual guide regarding that. And if not, which other Samusng Family Hub models have this "connection to water line" feature? Thank you
Recomendé este producto.
Publicado originalmente en Samsung Australia

Valor del producto

4
Family of 4
4

2024-04-30

4
[This review was collected as part of a promotion.] Two weeks after purchase, everything working as intended. The family hub is what drew me into buying this fridge. Small application issues e.g. connecting to fridge would be better if an app was used instead of smart things so multiple users can connect. Calendar sharing is another one, I'm no tech expert so working this out on my own. So far so good.
Recomendé este producto.
Publicado originalmente en Samsung Australia

Valor del producto

4
Will
4

2020-08-03

RI

4
[This review was collected as part of a promotion.] I love the look and performance, the only things that I can point out are, I have to reboot the computer once in a while when it freezes, and that not all videos from YouTube upload. This last one I don’t get, since is nothing to do with the internet. I have gigablast which is fast, any other page uploads right up but not the video’s from YouTube.
Recomendé este producto.
Publicado originalmente en Samsung US
Oliver22
5

2026-09-27

Texas

5
[This review was collected as part of a promotion.] I’ve owned this refrigerator for over 5 years and never has it failed. It is still running strong and cooling very efficiently. Besides the occasional water filter replacement, this refrigerator has withstood over the years nonstop. It has been a great investment and worth every penny. Very convenient for ice and water, and visually elegant.
Recomendé este producto.
Publicado originalmente en Samsung US
Maryspam
4

2020-08-03

Austin texas

4
[This review was collected as part of a promotion.] I bought the refrigerator about a month ago. Love the Samsung Family Hub, the water dispenser and ice maker. I’m glad I bought it. Only noise you hear is when the ice maker dispense the ice into the bucket. Use a big cup When you dispense the ice though because I don’t think it’s line up to good for the cups we use. But otherwise we like it
Recomendé este producto.
Publicado originalmente en Samsung US
Verified
5

2020-08-03

San Diego, CA

5
[This review was collected as part of a promotion.] 3 months now with this fridge, not a single complaint. Love the design of the handles which are cut in the inseams and do not protrude out. This is great so my little one can’t open the fridge and allows for a bit more walking space in the kitchen. Smart features and speaker are a plus. I would highly recommend this fridge. Great value.
Recomendé este producto.
Publicado originalmente en Samsung US
Enrique A
4

2025-09-17

4
El producto muy bueno. Única recomendación, no compren directo en esta página, busquen un distribuidor o en una tienda departamental. El servicio al cliente postventa y de seguimiento de Samsung es muy malo. Más de un mes demoraron en entregarme mi producto y no te dan información que realmente te oriente sobre el estatus de la entrega.
Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2025-09-18

Performance Team

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Aprovecha al máximo tu nuevo equipo Samsung! Consulta tips de uso para tus productos o contáctanos para conocer más sobre tus nuevos productos en [https://www.samsung.com/mx/support/]

Ad6467
5

2026-06-24

5
[This review was collected as part of a promotion.] This refrigerator has been an excellent addition to my kitchen. The built-in Family Hub is very easy to use and makes the refrigerator highly accessible for everyone in my household. I use the Family Hub every day to set timers while cooking, adjust temperatures, and access other features right from the screen. The cooling performance has been very consistent, keeping all of my food fresh and at the proper temperature. Since purchasing this refrigerator, I have not had any issues with food spoiling, unlike with my previous refrigerator. I also appreciate how well organized the interior is. The shelves and storage compartments make it easy to arrange groceries and quickly find what I need. The overall finish is beautiful as well, especially the stainless steel exterior, which gives the kitchen a modern and premium look. Overall, this refrigerator performs exceptionally well and combines great technology, organization, cooling, and design in one appliance.
Recomendé este producto.
Publicado originalmente en Samsung US
Tstanciel
4

2020-08-03

Chicago

4
[This review was collected as part of a promotion.] I love the family hub! I have two problems....1 is that you can’t adjust the shelves and 2 I can’t consistently watch the news on the screen. Sometimes the video works and sometimes it doesn’t. I love the size and functionality of the freezer with the ice on the door. Also, I never received my Ring Doorbell incentive item.
Recomendé este producto.
Publicado originalmente en Samsung US
Pogo
4

2020-08-03

Virginia Beach, Va

4
[This review was collected as part of a promotion.] We purchased this fridge and it does everything we need it to. Plus we figured if we were going to spend money on a fridge, we might as well make it a fun purchase! Love the ability to stream music while eating in the kitchen, connect to the fridge from our phone with the app, and use the whiteboard and memo features!
Recomendé este producto.
Publicado originalmente en Samsung US

Manual del usuario y Descargas

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ene. 18. 2026

INGLÉS, FRANCÉS, ESPAÑOL
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ene. 28. 2020

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