36" Counter-Depth Side by Side Refrigerator with Family Hub™

Stainless Steel 21.5 cu.ft.
RS22T5561SR/AC

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Dimensions

  • Width

    35.88 inch

  • Height

    70.13 inch

  • Depth

    28.63 inch

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36" Counter-Depth Side by Side Refrigerator with Family Hub™
Stainless Steel 21.5 cu.ft.

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Highlights

Rethink the refrigerator

Family Hub™

Simply bigger inside, same size outside

Large Capacity

Perfectly harmonious and stylish design

Built-in Look

ENERGY STAR® Certified

ENERGY STAR® Certified

Features

Family Hub™

Wi-Fi enabled Family Hub™ provides a fun way to share pictures, manage family's calendars and stay connected right on your refrigerator. You can also watch TV*, use smartphone** Apps and play music on Spotify.

Family Hub™

Wi-Fi enabled Family Hub™ provides a fun way to share pictures, manage family's calendars and stay connected right on your refrigerator. You can also watch TV*, use smartphone** Apps and play music on Spotify.

Family Hub™

Wi-Fi enabled Family Hub™ provides a fun way to share pictures, manage family's calendars and stay connected right on your refrigerator. You can also watch TV*, use smartphone** Apps and play music on Spotify.

  • * Compatible TVs are: 2015-2017 models of Smart TV: J/K/MU6400 series or higher, 2018 models of Smart TV: NU7400 series or higher, 2019 models of Smart TV: Q60R series or higher. Please check the compatibility information for new TVs on samsung.com.** Compatible with all major Apps on Samsung Galaxy S6 models or later, running Android 8.1 or higher.*** Software updates available (the service policy is subject to change at any time and without notice).
  • * Compatible TVs are: 2015-2017 models of Smart TV: J/K/MU6400 series or higher, 2018 models of Smart TV: NU7400 series or higher, 2019 models of Smart TV: Q60R series or higher. Please check the compatibility information for new TVs on samsung.com.** Compatible with all major Apps on Samsung Galaxy S6 models or later, running Android 8.1 or higher.*** Software updates available (the service policy is subject to change at any time and without notice).
  • * Compatible TVs are: 2015-2017 models of Smart TV: J/K/MU6400 series or higher, 2018 models of Smart TV: NU7400 series or higher, 2019 models of Smart TV: Q60R series or higher. Please check the compatibility information for new TVs on samsung.com.** Compatible with all major Apps on Samsung Galaxy S6 models or later, running Android 8.1 or higher.*** Software updates available (the service policy is subject to change at any time and without notice).

Family

Family Board

Enrich your family life by sharing news, messages and special moments on the Family Board. Simply use your smartphone and it will synchronize with the Family Hub. You can show photos, post stickers, draw pictures and type or hand-write notes. You can even add a music player.

Memo, To-do, Gallery

Enjoy an effective way to communicate with your family. Using the Memo, To-do and Gallery Apps you can quickly share memos, task lists, instructions, activity schedules and photos. When anyone steps close to the fridge the home screen turns on, so they can see what you’ve put.

Calendar

Make sure that you never miss a family event. The Calendar lets you share and check the schedules of family members at a glance. You can update entries on the fridge or from a smartphone and synchronize the schedules with Google and Microsoft 365 calendars.

Food

View Inside

See what’s in the fridge on your smartphone. The View Inside internal cameras show what food you have, so you can check when you’re shopping. It also automatically tags food expiration dates and lets you create a shopping list, food memos or reminders.*

*Data network or Wi-Fi connection is required.

Smart Recipes & Meal Planner

The Smart Recipes App provides delicious recipes with simple on-screen instructions. The Meal Planner App suggests meals to cook, based on your preferences and the food in the fridge. And it lets you create a weekly shopping list.

* Only works immediately when the Smart Control is already turned on in the connected oven. When Smart Control is turned off it only sends setting information. Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

Shopping List App

Plan meals and create a shopping list with a Shopping List App. Simply use the screen to add items to your list. If a recipe is recommended, any essential or missing ingredients can be added with a touch or voice command. If you synchronize the list to your phone you can check it in the store.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

Fun

TuneIn / Spotify / Amazon Music (Music & Radio)

Enhance your cooking pleasure and entertain people at a party. Enjoy seamless music listening to your favourite playlists and songs using Spotify and Amazon Music. Or stream non-stop entertainment with global radio stations, news, podcasts and comedy shows on TuneIn.

SmartView (Phone/TV Mirroring)

Watch mobile content or TV programs while cooking. The SmartView App can display what’s on your smartphone or Samsung Smart TV*. Simply open the App, choose a smart device or TV and both screens will instantly show the same content.

* Compatible TVs are: 2015-2017 models of Smart TV: J/K/MU6400 series or higher, 2018 models of Smart TV: NU7400 series or higher, 2019 models of Smart TV: Q60R series or higher. Please check the compatibility information for new TVs on samsung.com.** Compatible with all major Apps on Samsung Galaxy S6 models or later, running Android 8.1 or higher. Data network or Wi-Fi connection is required.

Connected Living

SmartThings

Turn your home into a smart home with SmartThings*. Using just your voice or a simple touch on your refrigerator’s home screen, you can instantly control your compatible smart appliances and IoT devices. You can turn them on/off, adjust settings, co-ordinate activities and limit power usage.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required

Bixby

The Upgraded Bixby artificial intelligence (AI) system* lets you conveniently access a range of optimized and uniquely tailored services and content, like suggested meals, just by using your voice.

* Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. A Wi-Fi connection and a Samsung account are required.* Different languages are supported by each country.

Internet

Access your favourite web services without a PC or mobile device. Using the embedded Browser you can view online content, such as news, social media and much more. You can also create shortcuts on the Home Screen or save links to popular websites, such as Twitter, so you can quickly access them.

Large Capacity

Stock-up your food with a huge 22 cubic feet* of storage space. SpaceMax Technology™ creates more room inside without increasing external dimensions or compromising energy efficiency. Also, Indoor Ice Maker gives you extra storage by freeing up freezer shelf space while making plenty of ice.

* The capacity is different for each model.

Built-in Look

Give your home a stylishly integrated appearance. Its premium built-in look is both neat and modern, but won’t look out of place with your existing appliances and cabinetry.

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance.

All-Around Cooling

An All-Around Cooling system cools the entire fridge evenly from corner to corner. It continually checks the temperature and circulates cool air through strategically placed vents.

Learn more

View detailed spec sheet Step Chart

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Digital Inverter Compressor

The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.

Specifications

  • Net Width

    912 mm

  • Net Case Height with Hinge

    1780 mm

  • Net Depth with Door Handle

    726 mm

  • Net Weight (kg)

    115 

  • Cooling Type

    All-Around Cooling

  • Number of Shelf (Total)

    4 

  • Net Total

    21.5 

  • Net for Freezer

    7.4 

  • Net for Fridge

    14.1 

  • Net Dimension (WxHxD)

    35 7/8 x 70 1/8 x 28 5/8 inch

  • Net Width

    912 mm

  • Net Case Height with Hinge

    1780 mm

  • Net Case Height without Hinge

    1744 mm

  • Net Depth with Door Handle

    726 mm

  • Net Depth without Door Handle

    726 mm

  • Net Depth without Door

    610 mm

  • Packing Dimension (WxHxD)

    37 3/4 x 75 3/8 x 30 1/8 inch

  • Net Weight (kg)

    115 

  • Packing Weight (kg)

    125 

  • Cooling Type

    All-Around Cooling

  • Number of Shelf (Total)

    4 

  • Dairy Compartment

    No

  • Can Carry

    No

  • Wine Rack

    No

  • Number of Door Pocket

    5 

  • Interior LED Light

    Top

  • Humidity Control (Vegetable&Fruit Drawer)

    No

  • Shelf Material

    Tempered Glass

  • Number of Vegetable&Fruit Drawer

    2 

  • Power Cool Function

    Yes

  • Number of Shelf (Total)

    4 

  • Number of Door Drawer

    2 

  • Number of Door Pocket

    2 

  • Power Freeze Function

    Yes

  • Interior LED Light

    3

  • Door Alarm

    Yes

  • Refrigerant

    R600a

  • Lock & Key

    Yes

  • Dispenser with Water Filter

    Yes

  • Beverage Station

    No

  • Display Type

    Outside, Family Hub LCD

  • Door Handle

    Recess

  • Colour

    Stainless Steel

  • Dispenser Type

    I&W Dispenser

  • Door Type

    Flat

  • Energy Consumption

    636 kWh/year

  • ENERGY STAR® Certification

    Yes

  • Energy Grade

    Energy Star

  • Counter Depth

    Yes

Reviews

36" Counter-Depth Side by Side Refrigerator with Family Hub™

4.3

Recommended by 86% of customers.

Write a review
5 stars 69%
4 stars 16%
3 stars 6%
2 stars 5%
1 stars 8%
Features 4.4
Performance 4.3
Design 4.5
Value 4.3
AI Functionality 4.9
AI review summary
  • Customers rave about the Family Hub touchscreen for daily use with videos, music, recipes, and smart home device control
  • Many praise the sleek, modern design and spacious interior that holds significantly more than expected
  • Several report serious ice maker issues including slow production, frequent clogs requiring daily clearing, and jamming every few weeks
  • Some mention the water dispenser is slow and lacks interior lighting, making it difficult to see
  • Most find the smart features and generous space outweigh the ice maker and water dispenser frustrations
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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199 Reviews

Don't buy Samsung Fridge
2 (9,999)

2020-11-22

2 (9,999)
Omg... I used to love SAMSUNG PRODUCTS but their sidebar side fridge is like buying a Canadian used car. These fridges are junk! I have so many clients who have switched from SAMSUNG to many other brands due to reliability and overall performance. The new fridges re junk. The ice machines are junk. The fridge overall is like buying a used horse. No performance. SAMSUNG wake up. Your products are going backwards. I swear I must unthaw my fridge every two months. My ice machine jams every month. My daughter is very sick and I need ice daily. Thank God for my corn and peas in the constantly there. They may be mush but work for swelling. Dear Fridge people at SAMSUNG; your fridge, freezer and ice machine is crap. Wake up because you are losing sales.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Jeff
5 (9,999)

2021-07-09

Oregon

5 (9,999)
this is an impressive fridge. i had a bad experience with a samsung microwave so i was reluctant to try the fridge but i was glad i did. it holds temperature perfectly throughout the whole interior (something my previous frigidaire failed at). i see a frequent complaint about the ice machine, which at first is severely inadequate with ice production. however, i set the temp to -8 and gave it a few weeks and it keeps up perfectly and this is with a family of 6. it makes ice quickly and i just had to take some of the ice out because it was getting too full. also love the recessed handles, so the kids won't break them like last fridge.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ornella
4 (9,999)

2022-10-25

4 (9,999)
[This review was collected as part of a promotion.] I received the fridge about one week ago. It's the first fridge we have had with an ice and water dispenser and the first time I've had a side by side fridge/freezer. The freezer space is great but I would have liked a slightly larger fridge space, perhaps even some more drawers to store food as it is deep and it can be hard to reach items at the back. The interactive features are fantastic and link up with all other samsung devices easily. It's great to have recipes right in front of you as you are cooking. The only issue is the ice seems to come down very quickly and the children find it difficult to control so occasionally ice ends up on the floor!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Dave
1 (9,999)

2022-04-13

1 (9,999)
this is a poorly designed and worse fridge i ever purchased. the bottom drawers are so deep that i need an elf to help me get items from the bottom. the water dispenser is horrible especially if you have a small glass. the spout is at the outer end of the dispenser so i am constantly spilling water on the floor. worse part, if i have a power failure the entire fridge shuts down and you have to unplug and wait a full 5 minutes (no less) and plug in to make it work again. this means i have to pull the fridge out of the wall and reach in the back to unplug. i cant say enough bad things about this fridge and think samsung should stick to making phones and tablets.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-14

Customer Care

Hi Dave, Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the 27.4 cu. ft. Smart Side-by-Side Refrigerator with Large Capacity in Stainless Steel To understand more about the product and its features Here's the product Product Manual for your reference https://downloadcenter.samsung.com/content/UM/202101/20210107203222977/SBS_RS5300T_DA68-03958A-04_EN-MES-CFR__5201__USA.pdf For further inquiries you may reach us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung. Reference number:1144402854 ^Ross

NicoleOnaRoll
3 (9,999)

2021-10-24

VA

3 (9,999)
i love this refrigerator. the only problem is that the screen kept freezing up- couldn't swipe or anything. it was unresponsive. i did all the troubleshooting steps: the red switch in the top right, unplugged for 5 minutes...etc. nothing worked. so i noticed in the same location as the red switch (top right of the fridge) is a usb port. i put a wireless mouse connector in the port and started using the mouse to navigate the fridge screen. i then did a reset by going to settings, and it's been working fine. i just leave the wireless usb connector in there and if it freezes up again, simply grab the woreless mouse and reset it, or just use the mouse to navigate. i hope this helps!!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-10-25

Samsung Care

Thank you for bringing this to our attention. I know this must be annoying to deal with not being able to use your Hub properly. For assistance with this matter. You can reach out to our Social Media team by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
 Use this ticket number: 1143819931

Anonymous
2 (9,999)

2024-05-19

2 (9,999)
We purchased this fridge Sept 2023 and it had cost us so much money in spoiled food. We are unable to keep fresh produce in it because freezes it, cheese goes bad super quick inside. It even freezes my fresh lettuce that I store inside containers. The freezer is the same thing it over freezers food, icicles is always on the drawers and the shelves. The ice maker also doesn't make ice fast enough and sometimes fails to even come out. We have tk detach it from the maker and manually take it out. We have thrown out so much money from frozen berries and lettuce. I have made sure to keep the vents clear I'm the fridge, I've even pulled the fridge out snd vacuumed and cleaned the vents at the back
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)
King
4 (9,999)

2025-03-02

Nebraska

4 (9,999)
[This review was collected as part of a promotion.] This is a decent fridge with some technology added. I didn’t realize there was a big tablet built into it when I bought it. Only saw it online and thought it was just a window, didn’t see it was a tablet until it was delivered. CONS: -There is no light on drink dispenser, I over looked the lack of a light because this is basic and usually standard. -The camera on the inside has a very small field of view, I can’t imagine a single use for this feature. -Scratches very easily. Pros: -looks great! -Very convenient Alexa built in -Lots of possibilities and options to display stuff on Tablet.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Mike
2 (9,999)

2020-11-08

TX

2 (9,999)
we purchased this fridge in sept 2020 for our new home and absolutely loved the family hub features with the touchscreen and we listen to music most of our day and this was great until......2 monts later the screen started to be unresponsive and the reset button worked sometimes but now we cannot use the touchscreen at all after 2 months of owning this fridge, spent alot of money on this thing and its a brick that holds food. it does have a cool display but cannot use it at this time, we scheduled a service repair but will see how that goes. really hope this works out for us.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-11-10

Samsung Care

Thank you for bringing this to our attention. Hopefully, they will have this resolve in no time. If you have any questions or run into any other problems, please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1142603891

Noitora
5 (9,999)

2026-05-10

5 (9,999)
[This review was collected as part of a promotion.] This Samsung two-door smart refrigerator seamlessly blends a minimalist, fingerprint-resistant design with high-tech utility. Its standout feature is the internal Beverage Center, providing a hidden water dispenser and an AutoFill pitcher that ensures chilled, filtered water is always ready. ​Through the SmartThings app, you can remotely monitor energy usage and adjust temperatures. The dual auto ice maker is a fantastic addition, producing both standard cubes and smaller "Ice Bites" perfect for chilling drinks quickly. While the interior is incredibly spacious at 28 cubic feet, the sleek, flat doors keep your kitchen looking modern and uncluttered. It is a premium, reliable choice for any smart home enthusiast.
Helpful?
Originally posted on Samsung US
Alexjang
5 (9,999)

2022-06-25

5 (9,999)
[This review was collected as part of a promotion.] I bought this fridge three months ago. First, the metal Samsung used is strong enough to withhold some pressure from my young kids. Second, the Samsung home hub does make my kitchen a bit more organised. Instead of numerous magnets, I can just send some unique calendars as pictures to my fridge I.e. bin collection date, kids swimming lesson dates. Also my company used Samsung appliances, my galaxy tab connects to my home seamlessly. Samsung need to open up to more apps, preferably Google home, as it’s not possible to have everything Samsung at same time.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Nima
5 (9,999)

2022-12-02

5 (9,999)
The smart features are really useful and entertaining
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-12-02

Operations

Thank you for your awesome feedback, Nima!

Kelean P
5 (9,999)

2026-07-15

Tyler

5 (9,999)
LOVE IT It’s The Best It’s very clean and durable and classy
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Concerned
1 (9,999)

2020-06-07

1 (9,999)
[This review was collected as part of a promotion.] i'm genuinely confused by the 17 5 star reviews. i can only imagine they were written the day the unit arrived or i have a new, faulty batch of produced units. i have had two units with the exact same issue, the thermometer reading much colder than what the actual temperature. the first unit freezer made a strange clicking sound then the ice maker stopped working the first day. i chalked the thermometer reading in the first unit to the freezer being faulty. the second unit has the same issue. the thermometer reading says the freezer is -3 degrees/refrigerator 35. our two digital thermometers show a different story. (photos attached.) also, the second unit was delivered with two stickers and the inside of the freezer had grease streaks.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-09-24

Samsung Cares

We greatly appreciate your feedback! ^Ty

Lcwilson
3 (9,999)

2021-11-13

3 (9,999)
my husband loves this refrigerator. he enjoys the ice maker which makes cube and crushed ice. the style is nice with the color fitting of other appliances. this refrigerator is big enough for a two family household for freezer food and refrigerator food. my concern is the shelves do not adjust. i purchase 2 liter soda often and can't stand them up. i lay them down on a shelf and they go flat in no time. we also have to adjust the temp because it gets to cold in both the frig and freezer. we hear the ice maker alot with the dripping of water
I recommended this product.
Helpful?

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-11-16

samsungcare

Thank you for leaving your feedback for us. This is very helpful for us to improve and grow. You make some great points about the refrigerator. We will forward this information to our Product Specialist Department for further review. ^Pat

Kcleyman
2 (9,999)

2025-10-05

Jacksonville , Florida

2 (9,999)
The ice maker is terrible . It’s great for smaller spaces . This is my second Samsung refrigerator and my last. This was five years old in July and has been acting crazy for several weeks . Woke up this morning and it had turn its self OFF . Freezer and Fridge both said OFF ? Every thing in freezer melted and water all over floor. No alert , no reason at all . Got it back on and a couple hours later same thing happened . Not happy went and bought a GE refrigerator!!! Do not buy !!! No luck with Samsung refrigerators !!!
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-10-06

SEA Care

Hello Kcleyman, \n\nWe understand how upsetting it can be to wake up to melted food and water on the floor, and we genuinely want to help make things right. \n\nTo address the issue, please follow the steps in the troubleshooting guide below titled “Refrigerator or freezer is not cooling at all.” The guide includes a helpful video and detailed instructions to walk you through the proper checks and solutions. \n\nCooling issues with Samsung refrigerator or freezer \nhttps://www.samsung.com/us/support/troubleshoot/TSG10003479/ \n\nWe’d be glad to assist you further to explore the best resolution for your situation. Please don’t hesitate to contact us through the following channels so we can help: \n\n1. Facebook Messenger: http://m.me/samsungsupport \n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us \n\nWhen you message us, please provide us with this reference number (1150941658) to help our team pull up your information. \n\nThank you. \n\n^Camille

Ryan H
5 (9,999)

2026-04-15

Scranton Pennsylvania

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator has truly exceeded all expectations and is a fantastic addition to our kitchen. Its spacious interior offers ample room for all our groceries, keeping everything perfectly organized. We especially appreciate the innovative features that enhance food preservation, ensuring our produce stays fresher for longer. The sleek design also adds a touch of modern elegance to our home. Overall, we are incredibly pleased with this purchase and highly recommend it to anyone seeking a reliable and stylish appliance.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jackie
5 (9,999)

2026-07-04

Los Angeles

5 (9,999)
[This review was collected as part of a promotion.] This refridgerator brought me back to my childhood, yet allowed all of my dreams to come true. I had the ability to use technology with my fridge and access the organization I’ve always wanted as a kid. It is so constistant in being easily accessible for my kids plus staying cold and ready for whatever my kids need. At times they leave it open on accident yet everything stays cold. The color finish on it also is beautiful and doesn’t make it an eyesore and others may do. I love my refrigerator <3 (mother of 3 boys)
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
BillyBaroo
3 (9,999)

2021-10-28

Scottsville, KY

3 (9,999)
overall, it seems to be a solid built unit. does a great job cooling with great & cool tech. at first the screen was very buggy and sluggish but after several weeks samsung released a software update, now works like butter (higher resolution would be nice). the ice maker drives us up the wall because it constantly gets clogged with ice. the ice arm that opens and closes seems like it does not completely seal and you feel that air coming through from the freezer. because of this condensation likes to build up and block the ice maker. i have to chip out the built-up ice about every week to ensure it doesn't continue to clog. last complaint is: no led with water/ice dispenser. other than those few complaints, i feel like if it was not for those it would be a solid sleek unit.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-11-03

samsungcare

Thank you for taking the time to share this with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. You cover some important concerns. These tips in the troubleshooting link below might help with your concern. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/

ROBERT
4 (9,999)

2020-08-04

4 (9,999)
[This review was collected as part of a promotion.] we didn't want a big bulky refrigerator, so went with the counter depth style. we were surprised how much it holds. the all around cooling is great. produce seems to last longer than usual. nice feature is l.e.d. lighting. no bright bulbs in the middle of the night. very stylish with door handles built in. the smart hub is great, it can be customized to your needs. the only negative is the ice maker bin does not hold a lot. also, when the ice drops, it sounds like someone is knocking on the front door.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Pepe
5 (9,999)

2026-07-14

New Jersey

5 (9,999)
good cooling and great finish. door are easy to handle
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Cola
4 (9,999)

2026-07-14

4 (9,999)
Amazing refrigerator. Its features are outstanding, it’s a nice fridge.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
gmcmullan
1 (9,999)

2021-02-10

1 (9,999)
this is a large capacity unit. however, the ice maker capacity is not and i do not recommend for a household with more than two people. we purchased this unit partly because the ice make on our old unit went out. i was buying bags of ice at least twice weekly. i still have to buy ice. and, the ice make stops working/jams every other week. i then have to take the ice holder out and clean it of backed-up ice (which creates a mess). i am soooooooo very disappointed with this purchase.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-02-11

Samsung Care

Thanks for sharing your feedback with us. I can sympathize with your concern about the ice maker and we value your opinion here at Samsung. If the ice maker is a jam, try taking a look at the link below for troubleshooting steps. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough

Frank
5 (9,999)

2025-08-06

5 (9,999)
[This review was collected as part of a promotion.] I love this fridge! Everything works great, the ice dispenser, the freezer, and the water filter. I had a water filtration company test the city water coming to my house and I was amazed how efficient the Samsung filter was. We discovered that it removes total dissolved solids and chlorine so well that it exceeds the Food and Drug Administration's standards. Above all, the price is not bad at all considering all that thisfrodhe does. I will recommend this fridge to friends and family.
Helpful?
Originally posted on Samsung US
Reid
5 (9,999)

2026-07-09

5 (9,999)
[This review was collected as part of a promotion.] The product that I use has lasted a very long time and has enough shelves to space out the product. It keeps my food at a cool temperature and I haven't had any problems with frozen items being too cold. The accessibility of the fridge is great to the doors slide right open no problem. Overall, I would recommend this fridge because the cool Leveled temperature is always consistent. Hopefully others that buy these will like it too. I highly recommend the Samsung fridge.
Helpful?
Originally posted on Samsung US
CutterB
3 (9,999)

2026-04-24

Uniontown Pennsylvania

3 (9,999)
[This review was collected as part of a promotion.] little disappointed on the on the look I figured it would have looked newer and sleeker but it looks just like the older model I was a little disappointed with capacity it could have been a little larger but the efficiency in my electric bill the freezer takes half the time on my old one the kids love to draw on every refrigerator the thi is great s y on cleanups the humidity for the Crispers and the cooling in the refrigerator could have definitely been a little better
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-05-04

Samsung

Hello CutterB, This highlights how important it is to feel confident that a refrigerator will reflect the design, capacity, and performance you had in mind. Noticing familiar design elements or finding that storage and cooling didn’t fully meet expectations can shape how the appliance fits into daily routines, even when features like energy efficiency and easy cleanup are working well. Our team values insights like this, as they help us better understand what matters most in everyday use. If you need further assistance, please don’t hesitate to reach out through one of the options below. Please keep this reference number for your records: 1152450781. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

BPTreasure903
4 (9,999)

2023-12-18

4 (9,999)
Only had this fridge for the weekend, but so far I love it!! Hub is great. Love that I can ask Alexa to play christmas music without lifting a finger. One question though. Is the water from dispenser super slow for everyone? Ours is sooooooo sloooooow that it isn't even worth waiting for it. Is that a model issue? Or maybe just ours? The line is fine and not pressed against the wall. My hubby checked the filter etc, but such a slow trickle from water dispenser.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Nothappy
1 (9,999)

2025-09-01

Texas

1 (9,999)
Awful awful refrigerator. Ice maker stopped working right after the warranty I believe that’s by design. My ice maker leaked, water ran down the water and ice dispenser, froze inside of there so now it’s blocked. Had to empty freezer and leave the door open so it could melt. It happened 2nd and 3rd time. Now it’s in the garage I’m sure it will be on the curb next. Read all the reviews for other models especially the 1 and 2 star reviews ICE MAKER IS GARBAGE!!!
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-04

SEA Care

Greetings, We understand the importance of a working refrigerator in your home. Let's take care of this. Please refer to the resources below to address any concerns you may have with your fridge. Please click the link and hyperlinks and watch the instructional video (if available) for tips. Water is dripping or leaking from the dispenser: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#water-is-dripping-or-leaking-from-the-dispenser Ice does not dispense: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150600484, to help our team locate your information when you message us. Have a great day. -John

Joey2020
5 (9,999)

2020-07-27

5 (9,999)
Well designed, works great, all is good, except the lighting. In the entire Fridge there are only 2 LED light. One in the Top Fridge and one in the Freezer side. Even the water dispenser does not have any lighting. Water dispenser area is not designed properly, the water comes way towards the edge of the cup, and the cup place is not keeping any water drops in. Needs some thoughtful designed for the future. I had bought similar one with out the family hub before side by side that one had many lighting features inside and outside. The family hub is fun with kids, decent apps, and many cool features, but the screen gets finger prints and hard to clean. Other than these issues it is very quite and very good looking fridge. I hope Samsung makes take care of small issues and make a flawless appliances in the coming future.
I recommended this product.
Helpful?

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Doc Dizzle
4 (9,999)

2023-01-25

4 (9,999)
[This review was collected as part of a promotion.] We love the fridge... It's truly amazing. The one disappointment is the freezer is pretty small on the counter depth. We actually bought the standard size and the counter depth but decided to keep the counter depth. This was mostly because the standard size sticks out much further than other refrigerators. Even the counter depth sticks out a bit but not too bad. Unfortunately the freezer is kind of small on this one but everything else is amazing.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
rahdna
5 (9,999)

2020-08-27

Rolling Hills Estates, CA

5 (9,999)
[This review was collected as part of a promotion.] This is my second Samsung Refrigerator with Touch Screen Family Hub. This one fits in between my kitchen cabinets just well. The counter-depth design saves me some space in my kitchen (not very spacious). Yes, the 22 cu. ft. volume is not a very pleasant fact. But it is enough for daily use of my 3-people family. My son enjoys doodling using the screen. And I can also play spotify while I am cooking. That is a very nice experience.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Pete
5 (9,999)

2020-08-03

Morrison, CO

5 (9,999)
[This review was collected as part of a promotion.] I had read some reviews that suggested this fridge might be noisy, but it is incredibly quiet. The only time it makes noise is when we play Pandora on it, so cool! Did not realize it had quality speakers as well as screen! Surprised my wife with it and she loves the home hub features, something she would not splurge for herself. Not a single complaint from me, except that Bixby will not agree to be my girlfriend, lol.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KPNeedsSS
5 (9,999)

2026-05-18

Spartanburg, SC

5 (9,999)
[This review was collected as part of a promotion.] This is my first Samsung refrigerator and I love that there’s ample storage space, how cold it keeps my food, and it doesn’t look awkward in my kitchen. The fridge and freezer temperature are easily changeable from my phone or manually inside of the appliance. This efficiently stores my food and beverages, and fits every need. As far as a refrigerator goes, this fits everything I look for and the price is reasonable.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Abdallah
5 (9,999)

2026-05-04

Louisville ky

5 (9,999)
[This review was collected as part of a promotion.] The all round cooling is amazing to keep your food in the fridge plus the family hub screen is enjoyable with everything in front of of you youtube smartthings,is good size fridge half for freezer half for fridge keeping everything organized i like the design with water dispenser three option cubed ice crushed ice and water overall saving energy is an other top feature of this fridge outside the fridge is stunning
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
AlpA
4 (9,999)

2023-04-01

Franklin, WI

4 (9,999)
I love this fridge, however there is a couple of very disappointing issue. 1) The fingerprint resistant is not strong as expected, still you need to clean the smudges. 2) This one is very annoying! This amazing fridge does NOT have a light in the water dispenser section. If you would like to drink in the middle of the night without turning the lights in the kitchen… Good Luck! You better be prepared for wet feet.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
syd15
4 (9,999)

2026-04-15

Lemon Grove, CA

4 (9,999)
[This review was collected as part of a promotion.] I would give this 5 stars except i don’t love the side by side but that is just my preference. I love the sleekness of it and it is a great refrigerator. the speaker and screen is a nice touch but definitely don’t use it as much as i thought. My daughter loves to use the drawing pad and it makes for cute art. Would give 5/5 for the identical model that is french door with bottom freezer. love my samsung products!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Elmedina
5 (9,999)

2020-08-27

Phoenix, az

5 (9,999)
[This review was collected as part of a promotion.] I bought this to replace my old french door style fridge. I hated the french door guide and always had kids break the guide plastic. I loved my previous side bu side and thought about going back to side by side. So far it’s prefect! I know french door talks about more space and such, but side by side has reach ability. I am loving the touch screen, the fridge is just meant to be married with a smart tablet.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Richard
1 (9,999)

2024-01-14

Bonita Springs Florida

1 (9,999)
I am having an issue with my icemaker. Seems like it is consistently running out of ice or jamming.Moreover , ice sprays all over the floor unless you really hold your glass up tight into the discharge tube. I’m disappointed there’s not a discharge shield to direct the ice directly into the glass as other refrigerators have. Finally, there was no metal or rubber pad under the icemaker dispenser to collect water and/or loose ice and you have to press your glass hard against the sensor to make the ice come out. Extremely disappointed. I’ll probably put this refrigerator in the garage as an extra dishwasher and buy a GE monogram instead. I’ve had it with Samsung. I have been buying Samsung appliances for a long time, but this is the end of the line. It would’ve been nice if somebody would’ve responded to my messages and emails about the additional part that I need, but to no avail.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-01-16

SEA Care

We understand how convenient an ice maker and ice dispenser is in every household, Richard. Let's get the information you need to ensure your experience with a refrigerator is as pleasant as possible. The link below will help you address the ice maker issues. Kindly click the link below, select the scenario that best fits your situation, and check the video and hyperlinks for more instructions about the ice maker and dispenser. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146739626) to help our team pull up your information when you message us. Have a great day. -Ernest-

Pat and family
5 (9,999)

2025-08-03

5 (9,999)
I have bought this product 3 years ago and it is by far the best fridge we ever had. We love the large 4L water. tank that is plumbing free, and allows enough capacity without filling all the time. As a bonus the screen and access to internet when looking for recipes, also uploading our family photos so we have lovely memories coming up all the time. We use the timer a lot and the alarm is lovely.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Monique
4 (9,999)

2024-12-14

Pennsylvania Pittsburgh

4 (9,999)
[This review was collected as part of a promotion.] We’ve had this about 3 weeks so far so go love all features only thing I would complain about so far is that the icemaker is a little small and because I have the more expensive counter depth one and the icemaker is small but everything‘s working it’s going good thus far! Mentioned that Samsung Represent Albert Sapitanan was perfect, if it had not been for him. We wouldn’t have the refrigerator.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Mariela
4 (9,999)

2023-04-12

Miami, florida

4 (9,999)
I bought this in december 2022. It's beautiful. So far is working great. There are two things that I dislike. One is that water dispenser doesn't have light. This is a must feature to see exactly when filling your bottle during the night and even day. The other one is that the two drawers are at the bottom so it makes a little uncomfortable to store hamb, cheese and other delicatessen.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Stef
5 (9,999)

2020-08-03

Philadelphia Pa

5 (9,999)
[This review was collected as part of a promotion.] I brought this back in April of this year. This refrigerator is a beauty and all the many thing it does right from the door panel. I can list to music write a grocery list go through photos and even when the door bell ring it comes up on the fridge and I can see who it is and we can talk to one another but you have to have the ring door bell. This fridge is awesome. What a great buy
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mahsa
5 (9,999)

2021-07-19

5 (9,999)
Hi Samsung I bought this stylish and beautiful fridge six months ago in Melbourne. I would like to know if this model connects to water line or it only has a water tank? There is not sufficient information on the internet or in the manual guide regarding that. And if not, which other Samusng Family Hub models have this "connection to water line" feature? Thank you
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Family of 4
4 (9,999)

2024-04-30

4 (9,999)
[This review was collected as part of a promotion.] Two weeks after purchase, everything working as intended. The family hub is what drew me into buying this fridge. Small application issues e.g. connecting to fridge would be better if an app was used instead of smart things so multiple users can connect. Calendar sharing is another one, I'm no tech expert so working this out on my own. So far so good.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
TigerMom
5 (9,999)

2021-11-02

Saint Paul, MN

5 (9,999)
[This review was collected as part of a promotion.] This "side by side" design is hard to get these days. I used both this style and the french door style two freezer drawers at the bottom. The side-by-side design is much more convenient for me. I can see everything both in the freezer and in the refrigerator. It is quiet and spacious, and the shelves are flexible. The doors close smoothly and tightly.
Helpful?
Response from Samsung:
2021-11-23

Samsungcare

Performance is key to a happy customer, but we are glad you like the style of it as well. ^Pat

Will
4 (9,999)

2020-08-03

RI

4 (9,999)
[This review was collected as part of a promotion.] I love the look and performance, the only things that I can point out are, I have to reboot the computer once in a while when it freezes, and that not all videos from YouTube upload. This last one I don’t get, since is nothing to do with the internet. I have gigablast which is fast, any other page uploads right up but not the video’s from YouTube.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Ashwath
1 (9,999)

2025-09-04

Pennslyvania

1 (9,999)
I purchased a new Samsung refrigerator which was delivered on July 30, 2025. Within just 2 days, I noticed a leakage issue. I immediately contacted Samsung support, and a technician was sent to inspect it. He identified the problem as a broken pipe and assured me it would be fixed the following week and till then I should not be availing ice feature or it would cause additional leakage.If the unit has a problem why it’s not getting replaced? However it's now been over a month, and I’m still waiting for a resolution. Despite spending hours on calls with multiple agents, I’ve been repeatedly redirected between departments with no clear update or action taken. I’m extremely frustrated and disappointed with the lack of accountability and responsiveness from Samsung. This is not the level of service I expected from a reputed brand. I sincerely hope someone from Samsung takes this seriously and resolves the issue promptly by replacing the unit.
Helpful?
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-05

SEA Care

Hi there, We understand how frustrating it can be to wait for your fridge's concern to be resolved. Don't hesitate to contact us using the options listed below, as we are eager to help you in the best way we can 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1150615289) to help our team locate your information when you message us. Have a great day. -John

Maryspam
4 (9,999)

2020-08-03

Austin texas

4 (9,999)
[This review was collected as part of a promotion.] I bought the refrigerator about a month ago. Love the Samsung Family Hub, the water dispenser and ice maker. I’m glad I bought it. Only noise you hear is when the ice maker dispense the ice into the bucket. Use a big cup When you dispense the ice though because I don’t think it’s line up to good for the cups we use. But otherwise we like it
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Verified
5 (9,999)

2020-08-03

San Diego, CA

5 (9,999)
[This review was collected as part of a promotion.] 3 months now with this fridge, not a single complaint. Love the design of the handles which are cut in the inseams and do not protrude out. This is great so my little one can’t open the fridge and allows for a bit more walking space in the kitchen. Smart features and speaker are a plus. I would highly recommend this fridge. Great value.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
WARZONE215
5 (9,999)

2026-07-12

Philadelphia Pennsylvania

5 (9,999)
This refrigerator the awesome appearance that you expect from all Samsung product. The Finish is beautiful and the integrated family hub is a great Plus for my family plenty of storage and the ice maker makes plenty of ice very fast.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Ad6467
5 (9,999)

2026-06-24

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator has been an excellent addition to my kitchen. The built-in Family Hub is very easy to use and makes the refrigerator highly accessible for everyone in my household. I use the Family Hub every day to set timers while cooking, adjust temperatures, and access other features right from the screen. The cooling performance has been very consistent, keeping all of my food fresh and at the proper temperature. Since purchasing this refrigerator, I have not had any issues with food spoiling, unlike with my previous refrigerator. I also appreciate how well organized the interior is. The shelves and storage compartments make it easy to arrange groceries and quickly find what I need. The overall finish is beautiful as well, especially the stainless steel exterior, which gives the kitchen a modern and premium look. Overall, this refrigerator performs exceptionally well and combines great technology, organization, cooling, and design in one appliance.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Tstanciel
4 (9,999)

2020-08-03

Chicago

4 (9,999)
[This review was collected as part of a promotion.] I love the family hub! I have two problems....1 is that you can’t adjust the shelves and 2 I can’t consistently watch the news on the screen. Sometimes the video works and sometimes it doesn’t. I love the size and functionality of the freezer with the ice on the door. Also, I never received my Ring Doorbell incentive item.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Pogo
4 (9,999)

2020-08-03

Virginia Beach, Va

4 (9,999)
[This review was collected as part of a promotion.] We purchased this fridge and it does everything we need it to. Plus we figured if we were going to spend money on a fridge, we might as well make it a fun purchase! Love the ability to stream music while eating in the kitchen, connect to the fridge from our phone with the app, and use the whiteboard and memo features!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
TJH90
4 (9,999)

2026-06-05

Oklahoma

4 (9,999)
[This review was collected as part of a promotion.] Great fridge it does what its supposed to . My only complaint would be the apps on the fridge i wish they could be a little more user friendly an more customizable. I also am not the biggest of fan of the ice maker it takes a long time for it to respond when you press the lever and i wish the cubes where different.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Manuel
5 (9,999)

2020-10-22

Ponce, PR

5 (9,999)
definitely, this is the best refrigerator i have ever owned. so far, we are pleased with all the features, especially the family hub. this is a home-run with all bases loaded !!! the size of the refrigerator is perfect for our kitchen and the distribution of all the inner spaces is amazing. strongly recommended.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Happywife
5 (9,999)

2020-08-27

Mobile, Alabama

5 (9,999)
[This review was collected as part of a promotion.] I bought this refrigerator 3 months ago and I absolutely love it!! It is beyond my expectations. I love that it is counter depth and it has so much space inside. I also love the family hub on the outside door. You can do just about everything on the outside of the fridge. So glad I chose this appliance!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
sreddy
1 (9,999)

2021-07-29

1 (9,999)
Purchased on 30th June, delivered on 5th July and not working form 11 th July.. Spent more than 4 hours all together get solutions, still suffering. suffered a lot for 4 weeks with out fridge. As valued customer of Samsung ( TV, Mobiles and other products ) now thinking to shift from Samsung products.
Helpful?
Originally posted on Samsung Australia
DeeDubYa
5 (9,999)

2020-08-28

Columbus, OH

5 (9,999)
[This review was collected as part of a promotion.] Not only does this fridge look amazing. It has a wonderful layout and the lighting is clear and bright everywhere. The touch screen mega tablet interface is just amazing. My non tech wife has figured out how to use it and upload pictures and make a slide show by herself!! Now that's user friendly!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tom K
5 (9,999)

2022-12-11

Florida

5 (9,999)
[This review was collected as part of a promotion.] Easy to store items, Cooling is very efficient. Refrigerator and freezer actually cool to set temperatures without waiting a week or more as out 11-month-old GE did before it quit. The Samsung is a much better product. GE may be made in the USA but JUNK. Nice job Samsung.....
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dehod
2 (9,999)

2024-12-16

Spokane Washington

2 (9,999)
I bought this fridge a little over a year ago and since the day we bought it the ice maker has been terrible. It barely makes enough ice for one person and when it does start running out of ice it won’t dispense all of it. Other than the ice maker the fridge is pretty nifty.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-12-17

Samsung Care

Hello Dehod, We understand the frustration of dealing with an ice maker not making enough ice. Let us help. We have also provided a troubleshooting link to help improve the ice maker's performance. It also contains other resources to check about no water dispensing, removing and replacing the water filter, leveling the refrigerator, increasing the cooling performance, and error codes (if any). Ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough We have also provided another video link to watch until the end about maintaining the ice maker. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 For further assistance with the ice dispenser, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147942610) to help our team pull up your information when you message us. Thank you. -Angelica

Sdavis71
5 (9,999)

2020-08-27

Los Angeles, Ca

5 (9,999)
[This review was collected as part of a promotion.] I’ve had the refrigerator for about two months and I must say it has been hit with all my guest. They love the family hub options and apps. Pandora I must say is my favorite!!! The only drawback is the ice maker is really slow and we run out of ice being a family of 6.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Poori
5 (9,999)

2026-05-28

5 (9,999)
[This review was collected as part of a promotion.] We’ve had a great experience with this Samsung refrigerator so far. The design looks modern and premium, and it fits perfectly in our kitchen. Cooling performance is excellent food stays fresh longer, and the freezer maintains consistent temperature without any issues.
Helpful?
Originally posted on Samsung US
Jake7273784
5 (9,999)

2025-03-08

Plattsmouth, NE

5 (9,999)
[This review was collected as part of a promotion.] We recently purchased this refrigerator and love it! It’s very fun to our photos uploaded to it and the sound quality of the speaker is very good. The storage setup inside is very well placed and makes it easy to know what you have and what you need via the camera.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Warkis
5 (9,999)

2021-11-01

GA

5 (9,999)
[This review was collected as part of a promotion.] So far I live my fridge, More inside room than my old fridge, connected to my phone so I kind of track the fridge activity. On issue I have that they do not have light with the water/ice which make it difficult on the kids if they decided to drink water at night.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-11-24

samsungcare

Wow, your new refrigerator looks amazing! Thank you for sharing. ^Pat

Bennett
5 (9,999)

2020-08-04

5 (9,999)
[This review was collected as part of a promotion.] I bought this on Mother’s Day and it has been a great addition to our house. The smart features are a great perk. I can post our busy schedule for the whole family to see. I love the ice and water dispenser and the fact I can play music while cooking dinner too!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Rick
2 (9,999)

2022-05-19

Shreveport La

2 (9,999)
this icemaker slow it takes 3 days to fill the ice ben . 5 glasses of ice and its empty . then 3 days later its full again . the freezer is set on -5 degrees . its just a poorly made it makes 8 cubes of ice per freeze . it takes 10 to fill a 16 ounce cup .
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-05-24

Samsung Care

Hi Rick, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly. We will surely notate this feedback for better products and options in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Recommended temperatures: https://www.samsung.com/us/support/answer/ANS00080450/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RS27T5201SR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144533647 Thank you for choosing Samsung. Have a great day. -Trisha-

Akay
5 (9,999)

2021-05-04

5 (9,999)
I've had this fridge for 6 months and it's been great. It needs updates to allow more apps and integration with Google home as all as other smart home devices. It works only with ring doorbell which is not good enough. Overall, it's a fantastic fridge
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Love2eat
5 (9,999)

2026-04-22

Shafter, CA

5 (9,999)
[This review was collected as part of a promotion.] Aesthetic, capacity , efficiency all combined great an awesome fridge perfect for a family trying to live their day by day in a hurry ergonomics are nice could be sleeker and definitely with power cooling you Don’t have to every wait for it to get cold
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Patty
4 (9,999)

2020-08-27

Fort Worth TX

4 (9,999)
[This review was collected as part of a promotion.] Love it but there are a few things that aren't so good... Ice maker works but doesn't produce a lot; there is no reset button so if the touch screen hub freezes you have to unplug/re-plug in. Looks great, love the no handles, and inside camera feature.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
buck
3 (9,999)

2020-08-04

3 (9,999)
[This review was collected as part of a promotion.] after having this, I noted the ice maker hopper does not have much capacity, the screen could be higher on the door, the bottom drawers have a wierd clamshell closure. outside of that, it is sleek looking and I hope this will last quite a while.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2020-09-04

Samsung Care

Thank you for your feedback, Buck. We value your opinion here at Samsung. ^Pat

Esau
5 (9,999)

2023-10-17

Bronx, New York

5 (9,999)
[This review was collected as part of a promotion.] It is amazing the way it looks. very modern, stylish and simple to use. I feel that it will look great in any type of kitchen. The only part I would improve would be the family hub. You should be able to control all the apps via the phone.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jncoleman
4 (9,999)

2026-04-19

North Carolina

4 (9,999)
[This review was collected as part of a promotion.] Hi love this product for the gate rate performance it has the inside fully storage it's capable of doing a lot of things that I never thought I could imagine refrigerated could do Very well set up very well standard just a great project overall
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rove Dash Cam
5 (9,999)

2026-05-06

Chicago

5 (9,999)
[This review was collected as part of a promotion.] Fully size for home Refrigerator. cooling efficiency is noticable and less noise. Love the front look. So far no maintenance except filter change. High cubic capacity on both freezer and refrigerator. Ergonomic is good storage on top as well.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jeff
5 (9,999)

2022-01-21

78747

5 (9,999)
this refrigerator has a great design. plenty of space for all our needs. the are specialty organizers you can also buy on the internet. especially like the ice maker built in the door so much more freezer room and have never run out of ice.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Camera ready
5 (9,999)

2024-08-24

East Hartford ct

5 (9,999)
[This review was collected as part of a promotion.] As an owner of Samsung tvs and appliances I was very pleased to add the refrigerator to my house it works seamlessly with them. The hub makes it more than just a fridge. It’s a colander memo pad juke box tv and picture frame to name a few.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ihx7
5 (9,999)

2026-06-30

California

5 (9,999)
[This review was collected as part of a promotion.] A smart fridge, the time has come for this. Who woulda thought. Kids love the tablet-like display for drawing and we love it for photos or even streaming video to it while cooking. And the camera inside has actually come to be useful once!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Annie
5 (9,999)

2022-11-30

Marion, Michigan

5 (9,999)
[This review was collected as part of a promotion.] Love this refrigerator! The counter depth was just what I was looking for. The hub features are amazing! The stainless steel is absolutely beautiful. Completely changed my kitchen. I had old white appliances and what a difference!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Preston
1 (9,999)

2021-05-09

1 (9,999)
despite the size of this fridge, not a single shelf in it is tall enough to fit a 2-liter of soda in; not to mention that there is no light in the water dispenser, and there's in intermittent dripping noise from the back of the fridge.
Helpful?

Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-05-10

Samsung Care

You bring up some important concerns, and having a light with the water dispenser is a great idea. We have models with this feature, but I can understand your disappointment that this fridge does not. We may need to collect some more information about the dripping noise. Information like if the dripping is visible and if the fridge was leveled. For assistance with this matter. Please reach out to our Social Media team by using the links below. Thank you! ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143292192

Connie
2 (9,999)

2021-05-11

2 (9,999)
i ordered the refrigerator in april and scheduled my delivery in mid may. i like the appearance and the space inside is great. however, i found the door is dented! this is my first day with samsung refrigerator. it's disappointing!!!
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-05-11

Samsung Care

I would feel the same way if my refrigerator was delivered that way too. Thank you for bringing this to our attention, Connie. We want to see our customers' concerns resolved promptly. The fastest way to fix this would be to contact the retailer who shipped the item. I hope this helps. ^Pat

Anonymous
5 (9,999)

2026-03-11

Huachuca city , arizona

5 (9,999)
[This review was collected as part of a promotion.] This is a great fridge, great ice maker and, tablet works great my grand kids love watching videos and I like being able to see inside the fringe without opening the door also, keeps regular food cold and the freezer works great
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
James
5 (9,999)

2020-08-03

Kenosha, WI

5 (9,999)
[This review was collected as part of a promotion.] Have had since the first Trump Check came. Love the fridge. Wish there was a light on the water/ice dispenser. Seems like a missed opportunity on such a high priced fridge. Also lack of good play store, while expected, is lame.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
HMills
2 (9,999)

2022-02-01

Brooklyn NY

2 (9,999)
dents appear out of nowhere!! right in the middle of the door, very noticeable and they are not covered of course because it is "cosmetic" but it looks terrible!! is this the quality of their stainless steel? don't do it!
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-04-18

Customer Care

Hello HMills, Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your 27.4 cu. ft. Smart Side-by-Side Refrigerator with Large Capacity in Stainless Steel. At this time, we can only recommend contacting a service center to see what is the best way to fix this. For the immediate resolution of your concern, you may reach us via the following details. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung. Reference number:1144413569 ^Ross

Cher_e
5 (9,999)

2020-08-27

San Antonio, Texas

5 (9,999)
[This review was collected as part of a promotion.] This is the first smart family hub I’ve even seen, this thing is awesome. My husband leaves me notes when he goes to work in the earliest of mornings. It’s heartwarming to wake up to. I would definitely purchase again!!!!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kris
4 (9,999)

2026-06-08

Clayton, NC

4 (9,999)
[This review was collected as part of a promotion.] The refrigerator has served as well so far. it definitely has plenty of space and the cooling is maintained depending on a regardless if I have a lot or a little of products inside . The freezer does a good job as well.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Mr Xtreme
3 (9,999)

2022-05-15

New York City.

3 (9,999)
[This review was collected as part of a promotion.] I’ve had this unit over a month…. Just called Samsung to get it serviced… I lost hundreds of dollars worth of groceries. Smh. may I just received a bad unit? I do love the hub. Hopefully Samsung can make this right.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-05-25

Samsung Care

Hi Mr Xtreme, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not cooling properly. We will surely notate this feedback for better products and options in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ Cooling issues with the refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Tips for an organized refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RS22T5561SR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144535610 Thank you for choosing Samsung. Have a great day. -Trisha-

Momof3
4 (9,999)

2026-04-16

4 (9,999)
[This review was collected as part of a promotion.] We have owned our refrigerator for over a year now with out any major issues. We love watching videos or playing music as we cook! The screen freezes once in a while but we just reset it and we are good to go.
Helpful?
Originally posted on Samsung US
LeslieP
1 (9,999)

2022-02-24

1 (9,999)
I bought this one year ago. My first purchase had to be exchanged for a faulty water supply section, and the second one that I'm still using is freezing food. I had a repair service but the issue continues.
Helpful?
Originally posted on Samsung Australia
Dinky
5 (9,999)

2020-08-27

Jefferson, LA

5 (9,999)
[This review was collected as part of a promotion.] I bought this Fridge about 2 months ago and absolutely love it!!! I am a single mom of a 9 year old boy, who is involved in everything. The Family Hub has definetly kept us in check!!! Highly recomend!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
mxcc
5 (9,999)

2020-08-05

tn

5 (9,999)
[This review was collected as part of a promotion.] I bought this frig about 2 months ago. The family hub has been a great feature: personal pics, letting you check the frig from your phone, lets you know if you left the door open...even plays music....
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Stallinger
5 (9,999)

2022-06-05

5 (9,999)
[This review was collected as part of a promotion.] The masterpiece of my kitchen and very happy with my new purchase. Makes my old apartment look modern. If you have Samsung products such as TVs etc you will be able to use all of the features on offer.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
DW14
5 (9,999)

2026-06-28

Dover, DE

5 (9,999)
I love this fridge, my kids love it too. I really like how cool it keeps the food. I can see the food inside with the camera from off of the app on my phone. It integrates well with the smart too.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Patrenab
5 (9,999)

2020-08-27

North Carolina

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is perfect for myself and my husband. It adequately stores everything that we need. It is sleek and beautiful. Everything functions well and it’s perfect for entertainment.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dr omid
5 (9,999)

2024-07-22

5 (9,999)
[This review was collected as part of a promotion.] Welcome my new family member! Amazing useful smart refrigerator I haven’t seen in my life and when you want cooking you can enjoy lots of recipes with lovely music and unbelievable ice maker.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Needed New Fridge
5 (9,999)

2023-08-08

Tulsa Ok

5 (9,999)
[This review was collected as part of a promotion.] I have had this refrigerator for a few months now and it is by far one of the best purchases I’ve ever made! I love this refrigerator. It does it’s job and so much more!! Money well spent!
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Prophetjen
3 (9,999)

2020-08-03

LA

3 (9,999)
[This review was collected as part of a promotion.] It’s small but we have a fridge in our garage so it’s okay. Our issues is that the ice machine is loud, slow, and we don’t live the cubes. Seems slightly cheap. Other than that we love it.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2020-10-02

Samsung Care

We are delighted you took the time to share your feedback with us and look forward to using this information to help improve our products and services. For assistance with this concern, please take a look at the link below. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough

Benraiss
5 (9,999)

2020-08-29

Pittsford, NY

5 (9,999)
[This review was collected as part of a promotion.] The whole family loves this fridge, especially the Family Hub giant screen. We now play music in the kitchen all the times, the kids draw in the screen and I love the shopping lists app.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Olga
5 (9,999)

2020-08-04

Texas

5 (9,999)
[This review was collected as part of a promotion.] We bought this two months ago and I am excited that we did. I can listen to music and watch YouTube , when I cook. Sometimes my husband and I type to each other kind notes on the screen.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Carzone3
5 (9,999)

2020-08-27

Chula Vista Ca.

5 (9,999)
[This review was collected as part of a promotion.] Just two things I’m NOT happy Water dispenser liking after dispense water No light on water dispenser Water dispenser switch pad scratch easy with any glass and looks ugly and old
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Beth
5 (9,999)

2026-05-22

Salisbury md

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is awesome It refrigerates wonderfully the freezer holds a good Number of items keeps it frozen I love how it looks I love the ice machine And mechanical ice dispenser
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bradmash
4 (9,999)

2022-11-03

4 (9,999)
[This review was collected as part of a promotion.] Bought about 6 months ago and couldn't ask for a better fridge will differently be sticking with Samsung for many and many years to come once again thank u for an awesome fridge.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
REB1
5 (9,999)

2021-09-27

Normal, IL

5 (9,999)
[This review was collected as part of a promotion.] I bought my Samsung side by side a few weeks ago and love it. There is so much more room than my old French door. Glad I bought the Samsung. Also love the smaller ice cubes.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-10-02

Samsung Care

I'm happy to hear how much you are enjoying the refrigerator. ^Pat

User manual & downloads

User Manual

ver 01 | 19.06 MB

Jan 18. 2026

ENGLISH, FRENCH, SPANISH
Download

Quick Guide (ESTADOS UNIDOS)

ver 00 | 0.39 MB

Jan 28. 2020

ENGLISH

Download
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