Samsung refrigerator ice dispenser issues

If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. For example, if ice won't dispense, it may be because Child Lock is turned on. Or, if your ice tastes funny, you may need to change the water filter.

Samsung refrigerator water dispenser issues

When it comes to your water dispenser, you'll want to make sure everything is in working order, otherwise it may not dispense properly. For example, the water line needs to be connected correctly and needs good water pressure. A clogged water filter can also cause problems like reduced water pressure or bad tasting water. And remember, Child Lock c

Ice maker makes small, cloudy, dirty, or clumped ice

When the ice maker produces ice, but the ice is too small, cloudy, dirty, or clumping it could be as simple as not enough water pressure or a bad water filter. You should also dispense ice regularly to keep a good flow going.

Replace the water filter in your Samsung refrigerator

Determine which water filter you need There are three types of Samsung water filters, so you’ll want to make sure you're choosing the correct one for your fridge. First, locate the filter in your fridge model. The location will vary depending on your model, so please check your user manual if you’re unsure. Then, check the model number on the filte

Unlock your refrigerator control panel

Unlock the control panel on your refrigerator Once you familiarize yourself with the settings on your control panel, you'll have complete control over your fridge. Automatic Control Lock: This feature locks control panels that are located inside the refrigerator or on the top of a door. The panel automatically locks after 1 minute of inactivity to

Replacement filter doesn't fit in your refrigerator

You've just got yourself a new filter for your refrigerator and you take the old one out, but the new one just doesn't want to go in. Relieving the water pressure will help (turn off the water supply and dispense water until it stops). If the new filter refuses to go in, either your new filter or your old filter is not a Samsung brand filter.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support

Contact

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help

What are you looking for?

Samsung refrigerator ice dispenser issues

Contact Samsung Support

You Are About To Be Redirected To Investor Relations Information for U.S.

Redirect Notification