Warranty Information

For peace of mind we offer a manufacturer’s warranty on all our products.
If you need to claim against the warranty, please contact us and we’ll guide you through the process.
Below you’ll find an overview of what’s covered in your warranty, links to register your products and your current registered products.
We recommend registering your product with us, so that we can help you as quickly and efficiently as possible.

 

What is covered in your warranty

Warranty Policy

COMMON

Warranty Information

The following supplements the warranty statement that accompanies your Samsung product.

 

Warranty periods and warranty services are intended as a guide only and variations may occur. The warranty period commences upon the date of purchase by the original purchaser and continues for the following specified period of time after that date.

 

The warranty covers manufacturing defects only. Please note that this does not include consumables items such as batteries, bulbs, and ink cartridges unless listed above under 'general information'. The liability of Samsung Electronics (or its appointed maintenance agent) is limited to the cost of repair and/or replacement of the product under warranty. The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. It is invalidated if unauthorized persons carry out any alterations and/or repairs. Also, the warranty is invalidated in the following cases:

 

• For the repair of a domestic product used in a commercial environment

• For repair due to incorrect installation in your home

• For repair to any product where the serial number has been removed

• Where any ancillary equipment not furnished or recommended by Samsung causes problems or damage that is attached to or used in connection with the product 

 

To obtain technical assistance or to book a service/repair to your product under warranty, please contact our customer care center at 1-800-SAMSUNG (726-7864) 

To assist our customer service team, please have your model number, serial number and date of purchase ready when calling

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Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
24/7 Call Support available for mobile devices only

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-27324/7 Support available for Cellphones and Tablets

Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to live chat.*

*Standard messaging rates may vary by
carrier and do apply.

* For any printer related enquiries please visit the HP website .

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