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How to find model code
Need some help locating your model number? Select your product
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Topics
How to enter the unlock code
Unlocking your Galaxy phone lets you use your device with a different provider and network.
Disclaimer: When you purchase a Samsung phone from a carrier, your phone is locked to their network for a specified period of time according to the contract. You must contact your carrier to find out the conditions of your contract and obtain an unlock code.
Back up and restore your data
When you back up and restore your content using the storage options on your Galaxy device, you will be able to download the file again.
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