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Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Need some help locating your model number? Select your product
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Topics
How to enter the unlock code
Unlocking your Galaxy phone lets you use your device with a different provider and network.
Disclaimer: When you purchase a Samsung phone from a carrier, your phone is locked to their network for a specified period of time according to the contract. You must contact your carrier to find out the conditions of your contract and obtain an unlock code.
Find additional information
Screen Replacement Pricing
Samsung Electronics Canada pricing for Galaxy smartphones repairs
Request Repair Service
Book a Door to Door repair service or walk-in service for your galaxy device
Buy Authorized Samsung Parts
Samsung Repair & Replacement Parts for Appliances, Televisions, Mobile Phones, Tablets, & more!
Premium Care Service
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Dedicated customer care services designed for Galaxy Flip and Fold devices, to deliver the best customer service experience to our valued customers.
SmartThings Support
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Contact us via Chat & E-mail for technical support or explore our troubleshooting tips and FAQs to learn more.
Sign Language Support
ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
Door to Door Repair Service
![Samsung Phone Repair Service]()
![Samsung Phone Repair Service]()
Door to Door Repair Service available for your Galaxy device, Laptop, Samsung TV and Microwave.
How to back up your device before Service?
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Learn how to back up your Samsung device to your PC or Google account.
Windows Information
![Windows Information]()
![Windows Information]()
Samsung Members Community
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Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Optimize Your Battery
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Check out how you can take better care of your battery through proper use and charge.
Keep your Samsung Account secure
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Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
How to use Galaxy Maintenance mode to secure your device when a repair is in progress
How to
Book a repair at your convenience
Door to Door Repair Service
Free Pick-up and Return for repairs
Turnaround time approx. 3 days
UV-C Sanitization
Turnaround time approx. 3 days
UV-C Sanitization
Extended Warranty
Protection & peace of mind
The Extended Warranty plan adds
protection to the life of your
Samsung Television or Home Appliance.
protection to the life of your
Samsung Television or Home Appliance.
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