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      How to enter the unlock code

      Unlocking your Galaxy phone lets you use your device with a different provider and network.

      Disclaimer: When you purchase a Samsung phone from a carrier, your phone is locked to their network for a specified period of time according to the contract. You must contact your carrier to find out the conditions of your contract and obtain an unlock code.

      Back up and restore your data

      When you back up and restore your content using the storage options on your Galaxy device, you will be able to download the file again.

      Update the phone number associated with your Samsung account

      Please follow this process before updating to One UI 6.1

      Your Samsung account holds a lot of important personal information, so it is protected with two-step verification. You'll receive a text message containing a code on your mobile device to confirm that it is you logging into the account. If your mobile number has changed, and you can't receive the text, you'll need to change the phone number on your account.

      Book a repair at your convenience

      Door to Door Repair Service

      Free Pick-up and Return for repairs
      Turnaround time approx. 3 days
      UV-C Sanitization
      Extended Warranty

      Protection & peace of mind

      The Extended Warranty plan adds
      protection to the life of your
      Samsung Television or Home Appliance.

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