How to enter the unlock code provided by your phone carrier to unlock your Galaxy phone

Last Update date : Aug 05. 2021

Unlocking your Galaxy phone lets you use your device with a different provider and network.

Disclaimer: When you purchase a Samsung phone from a carrier, your phone is locked to their network for a specified period of time according to the contract. You must contact your carrier to find out the conditions of your contract and obtain an unlock code.

1 Power off the device.
2 Insert the alternative carrier SIM card into the device.
3 Power on the device.
4 Wait for device to display the "SIM Network unlock PIN" screen.
5 Enter the code provided by your phone carrier and then tap Unlock.
Enter the code provided by your phone carrier and then tap Unlock.

Note: You must obtain your unlock code directly from your previous mobile provider. Samsung can not provide any unlock code for carrier phones; Samsung only sells unlocked Galaxy phones on its website.

6 If successful the device will display "Network unlock successful".
If successful the device will display "Network unlock successful".

Disclaimer: When you purchase a Samsung phone from a carrier, your phone is locked to their network for a specified period of time according to the contract. You must contact your carrier to find out the conditions of your contract and obtain an unlock code.

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