Samsung
Service Centre

Product repairs or help and advise. There are authorized service centres across Canada that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.

 

What product do you have?

Find a Service Centre

Please Note: Due to Covid-19 precautions, Service Centre operation hours may be impacted. Please contact the Service Centre prior to visiting to confirm hours of operation.

How to search

 
To find your closest Service Centre,
please follow the steps below.
  • Select product category from the above options
    ( Mobile device, Home Appliance etc.)
  • Enter your city, town or postal code
  • If no results appear, please increase the search radius
    (5KM, 10KM etc.)

Search
Not finding where you’re looking for?
If your mobile phone, Tablet or wearable device is in warranty and needs service , you can contact us by calling
1-800-SAMSUNG to arrange for pickup service. We will pick up, repair, and return your device to you via express courier.
OR
If mobile phone, Tablet or wearable device is in warranty or out of warranty, you can request pickup service online through our Samsung Authorized Service Centre at: https://www.futuretelsc.ca/repair.
For out of warranty requests, estimation, handling and shipping fees may apply.
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  • Phone Number
  • E-mail
  • Website
  •  Reserve

* Please note, we advise you to contact Service Center to ensure that your product can be repaired at that location

Handling Products
 SIDE MENU

Map

Not finding what you're looking for? We're here to help.

Online

Live Chat

Effective March 23, 2020 we have reduced Live Chat Hours:

Service & Support: Mon - Sun : 8 AM - 9 PM (EST)
Online Shop: Mon - Sun : 8 AM - Midnight (EST)

Find Online Offers

Shop the current Samsung product promotions.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Consumables & Accessories

Purchase Consumables & Accessories for your Samsung Product.

Remote Service

Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.

Call

1-800-726-78641-800-SAMSUNG

Effective March 30, 2020, our Call Centre Hours are:
Mon - Fri: 9 AM -6 PM (EST)
Sat-Sun – Closed

Online Shop1-855-254-4747

info.seca@samsung.com
Mon - Sun : 9 AM -6 PM (EST)

1-800-726-7864SmartThings Support

Mon-Fri: 9 AM -6 PM (EST)


932-273Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to an agent.

Standard messaging rates may vary by carrier and do apply.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us