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  • Support News
    Samsung Canada Wins Silver in International Customer Experience Award for “Stay Home, Stay Safe” Campaign

    Samsung Canada recognized in the “Best Customer Experience in the Crisis” category for door-to-door repair pickup service during the COVID-19 pandemic

    Mobile Devices/TV & AV/PC & Office/Home Appliance/Apps & Services

    Nov 24, 2022

  • Support News
    One UI 5 upgrade with Android 13

    One UI 5 upgrade with Android 13 update for our Galaxy customers.

    Mobile Devices

    Nov 21, 2022

  • Support Alert
    End of e-mail service for Samsung Smart Camera

    Notice of End of e-mail service for Samsung Smart Camera

    Mobile Devices

    Aug 23, 2022

  • Support Alert
    Samsung Members service will no longer be available on Android 5.0, 5.1 (Lollipop OS) and 6.0 (Marshmallow OS)

    Samsung Members service

    Mobile Devices

    Feb 25, 2022

  • Support Alert
    Crave is no Longer supported on my Samsung TV 2016 and lower

    Crave app on Samsung TVs and Blu Ray players

    TV & AV

    Nov 25, 2021

  • Support Alert
    One UI 4 update with Android 12

    One UI 4 update with Android 12 - Schedule & major changes

    Mobile Devices

    Nov 24, 2021

  • Support News
    SmartThings Canada Support

    Latest update about SmartThings Canada Support

    Mobile Devices/TV & AV/Home Appliance

    Sep 20, 2021

  • Support Alert
    One UI 3 upgrade with Android 11

    One UI 3 upgrade with Android 11 - Schedule & major changing points

    Mobile Devices

    May 20, 2021

  • Support News
    Pick-Up Service Available

    Mobile Pick-Up Repair Service

    Mobile Devices

    Mar 27, 2020

  • Support News
    Notification for Printer business transfer to HP.

    Notification for Printer business transfer to HP.

    PC & Office

    Nov 01, 2017

  • Support Alert
    Precautions when charging your Smartphone

    Precautions when charging your Smartphone

    Mobile Devices

    May 11, 2017

  • Support Alert
    End of MirrorLink Service Support

    As of June 1, 2020 MirrorLink Service Support for Samsung devices will no longer be available.

    Mobile Devices

    Apr 30, 2020

  • Support Alert
    S Voice Service

    S Voice Service

    Mobile Devices

    Mar 10, 2020