Transfer data to your device
Setting up Samsung Account
Optimize your device
Step by step guide to transfer data wirelessly during initial device set up. Android to Galaxy
Data transfer during Galaxy setup - Transfer via wirelessly from Android device
Step 1
Easy setup with another device. Click "Galaxy or Android Device"
Step 2
On your previous Galaxy or Android device "Set up your Galaxy" will appear on screen.
Click "Set Up"
Step 3
Scan the QR code on your new Galaxy using your old device's camera.
Step 4
"Continue device setup process on your new device" will appear on your previous Galaxy device.
Step 5
Your new Galaxy will begin processing and cycling through
"Getting your phone ready..."
"Checking info..." and
"Getting account info...".
Please allow a few minutes for this to process.
Step 6
Your new Galaxy will ask for your verification by inputting your previous device's lock screen passcode, password, pin, or pattern for verification.
Step 7
"Copy data from your Android device" will appear.
Click "Next".
Step 8
"Get started with Smart Switch".
Click "Next"
Step 9
"Smart Switch uses these permissions" will appear.
Click "Allow"
Step 10
"Transfer your data. Choose Wireless or Cable." will appear.
Click "Wireless"
Step 11
Your devices will begin processing and cycling through
"Connecting to transfer your data..."
"Connected to your device" and
"Searching for data to transfer".
Please allow a few minutes for both devices to scan and process (devices will higher storage usage may take longer).
Step 12
Select data to transfer" will appear.
Choose between:
1. "Everything"
2. "Calls, Contacts, and Messages"
3. "Custom".
After making desired selection Click "Next"
Step 13
Transfer Process will begin.
Please allow time for the process to complete.
Data transfer during Galaxy setup - Transfer via wire from Android device
Step 1
Easy setup with another device. Click "Galaxy or Android Device"
Step 2
On your previous Galaxy device "Set up your Galaxy" will appear on screen.
Click "Set Up"
Step 3
Scan the QR code on your new Galaxy using your old device's camera.
Step 4
"Continue device setup process on your new device" will appear on your previous Galaxy device.
Step 5
Your new Galaxy will begin processing and cycling through
"Getting your phone ready..."
"Checking info..." and
"Getting account info...".
Please allow a few minutes for this to process.
Step 6
Your new Galaxy will ask for your verification by inputting your previous device's lock screen passcode, password, pin, or pattern for verification.
Step 7
"Copy data from your Android device" will appear.
Click "Next".
Step 8
"Get started with Smart Switch".
Click "Next"
Step 9
"Smart Switch uses these permissions" will appear.
Click "Allow"
Step 10
"Transfer your data. Choose Wireless or Cable." will appear.
Click "Wired"
Step 11
Using the included USB-C charging cable. Connect your new Galaxy and previous Galaxy or Android device by plugging each end into the device charging port.
Step 12
Your devices will begin processing and cycling through
"Connecting to transfer your data..."
"Connected to your device" and
"Searching for data to transfer".
Please allow a few minutes for both devices to scan and process (devices will higher storage usage may take longer).
Step 13
Select data to transfer" will appear.
Choose between:
1. "Everything"
2. "Calls, Contacts, and Messages"
3. "Custom".
After making desired selection Click "Next"
Step 14
Transfer Process will begin.
Please allow time for the process to complete.
Data transfer during Galaxy setup - iOS Device
Please visit:
Online Booking Self-service
Door to Door Pickup Service
Authorized Service Centre Locator
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