Galaxy Premier Service

Your Galaxy Fold & Galaxy Z Flip comes with dedicated customer care services designed specifically to deliver the best customer service experience to our valued customers.

Galaxy Concierge

Need assistance? Exploring the groundbreaking design of Galaxy Fold & Galaxy Z Flip may require additional support in the beginning.

Specially trained experts are available 24/7 at 1-888-970-FOLD to provide you with personalized and exclusive support for your Galaxy Fold & Galaxy Z Flip.

In-person onboarding

Live onboarding and tutorials.
Galaxy Fold & Galaxy Z Flip owners get in-person onboarding, switching support, education and customization at the time and location of their choice.

Screen Replacement Offer

To give you peace of mind with this exciting new screen technology, we are offering a one-time out of warranty inner screen replacement within one year of purchase for the price of CDN $199.00 (plus eligible taxes) for Galaxy Fold & Galaxy Z Flip for $159.00 (plus eligible taxes) (the regular cost of an eligible repair is CDN $1,000 plus applicable tax) if you purchased your Galaxy Fold before May 31, 2020 & Galaxy Z Flip before August 31, 2020.