How to take photos showing the palm of your hand, with your Samsung Galaxy phone?

Before trying the recommendations below, be sure to check if your device software and related applications are updated to the latest version. To update the software on your mobile device, follow these steps:

Step 1. Go to Settings> Software Update.

Step 2. Tap Download and Install.

Step 3. Follow the instructions on the screen.

Next, you can follow the steps on how to configure this option for your device.

If you are having difficulties with your Samsung mobile device, tablet or wearables, you can send us a question in the Samsung Members app.

This allows us to take a closer look at what is happening. The data is anonymized and is only kept during the investigation. Learn more about submitting a bug report via How to use the Samsung Members app