I cannot measure Heart rate with my Galaxy S10e

Last Update Date : Jun 11. 2019

[Q : I cannot measure Heart rate with my Galaxy S10e. Why is it?]

A : Unfortunately Galaxy S10e does not be embedded Heart rate sensor due to limited mounting space.

 

Therefore we recommend to use wearable device like Galaxy Watch Active with your smartphone if  you want to measure Heart rate.

You can check wearable model list, possible to measure heart rate, that work with Samsung Health app on following path : Samsung Health > Discover > Product > Accessories.

*Depending on country, heart rate measurement may be impossible with all Samsung mobile device.



sample1
sample1
sample1

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

Live Chat support with a Samsung product expert.

Email

Please send email in case of general inquiry or technical support and we will reply within 24 hours.

Track Your Service

Find out your Service Request Status

Online Service Request

You can submit you service request from your computer.

CEO E-mail Suggestion

If you want to send a message with any comments about how Samsung could assist you better or any suggestion to our CEO, you can do it thru this link

Call

800-0101Panama

00-800-1-726-7864Costa Rica

001-800-5077267Nicaragua

800-279-19111Honduras

800-0726-7864El Salvador

1-800-299-0033Guatemala

1-800-682-3180Puerto Rico

1-800-751-2676Republica Dominicana

1-800-726-7864Jamaica

1-800-726-7864Trinidad & Tobago

1-800-72-6786Ecuador

0-800-100-5303Venezuela

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Search the nearest Samsung Service Centers in your area.

Contact Us