Galaxy SmartTag2

White
EI-T5600KWEGWW

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Features

 

Reviews

Galaxy SmartTag2

2.9

Recommended by 50% of customers.

Write a review
5.0 47%
4.0 0%
3.0 0%
2.0 0%
1.0 53%

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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15 Reviews

BryanO
1 (9,999)

2025-12-21

color : White
1 (9,999)
I’ve owned the SmartTag2 for about 6 months. It worked fine initially, but it has now developed a known hardware defect where it drains a brand-new battery in less than 24 hours. I have replaced the battery three times with high-quality cells, and the tag kills them within hours every single time. Even after a factory reset, the device remains in a high-power state. ​Samsung advertises 500+ days of battery life, but mine now lasts less than 1 day. This is a documented issue in the community forums. If yours starts dying fast, don't waste money on more batteries. The unit is internally defective. Very disappointed in the build quality for a premium tracker.
Originally posted on Samsung Malaysia
meSamsung
1 (9,999)

2024-02-14

New Zealand

color : White
1 (9,999)
Does not track from even 1m away. Tested out both of the tags I bought, putting them in my car 6 metres outside front of my house, did not work until I moved a second samsung phone directly into the car and it finally detected the . Repeated this test and this time it was still saying the tags were in the house not the car, even when the tracking phone and the other phone were BOTH in the car. These are useless...do not buy. I am sceptical of the 5 star reviews, either there are major QC issues or they are fake. Happy with all other samsung products I've bought, so this is disappointing to be sold 2 useless little bricks
Originally posted on Samsung New Zealand
Walle
1 (9,999)

2025-08-23

1 (9,999)
This device lacks performance and does not provide real-time information
Helpful?
Originally posted on Galaxy SmartTag2(EI-T5600BBEGWW)

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Bugle Ars
5 (9,999)

2023-10-23

New Plymouth, New Zealand

color : White
5 (9,999)
Only had them for a few days. Concerned that someone stealing my car with SmartTag2 onboard will be able to pick up that they're being tracked, and then make it beep so they can locate it. Needs answers from Samsung (not publicly, but only available in paper instructions, and not online) if this is an issue, or how they stop it being an issue? If it has time delay before notifying thief, giving time to tag as lost, to avoid notifying thief? Who knows? Love the functionality. Need yet to test its reliability. Will do this week. Does every Samsung phone that gets close to it, collect location data from it, or only those with smart things loaded and option to "help" people track/locate turned on? Really needs more robust outer holder for robust dog collar. Don't want it to be a chew toy for another dog. Also active swimming/rough and tumble dogs might be a bit hard on it as it is. As they are with anything.
I recommended this product.
Originally posted on Samsung New Zealand
Elite117
5 (9,999)

2023-10-25

color : White
5 (9,999)
Skipped the first iteration of the SmartTag and jumped straight into this version. Very premium with the metal ring and a slightly weighty feel to it. Only minor downside is the limited capabilities of the programmable button right now. Hopefully Samsung will consider expanding it to control the phones as well, instead of just other SmartThings devices.
I recommended this product.
Originally posted on Samsung SG
SteveD
5 (9,999)

2024-10-12

Rotorua New Zealand

color : White
5 (9,999)
Works well for me for the past year or so. I have them in each of my kids cars, but they need to be in an external position such as inside the tail light etc or the metal door blocks them. Tracked my luggage well internationally. Kids driving around Hamilton, Auckland, Rotorua. They require nearby samsung phones to track, a major drawback.
I recommended this product.
Originally posted on Samsung New Zealand
Ryannz
1 (9,999)

2023-12-19

New Zealand

color : White
1 (9,999)
Do not buy this tag. I bought it thinking it's better than my old one. I was so wrong. The battery lasted only about 2 months from new. Now after replacing battery, I can't enable double click to find my phone. So many bugs. Samsung support is no help at all.
Originally posted on Samsung New Zealand
Idkkk
1 (9,999)

2025-07-26

Idk

color : White
1 (9,999)
I cant use the compass and ar view in my phone because its my s25 doesnt support UWB which should be advertised and this is unacceptable as a flagship phone so I just wasted my money on a reguler smart tag with better battery
Originally posted on Samsung UAE
Response from Samsung:
2025-07-27

Samsung support

"Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: UAE 800-7267864 | Monday to Friday (9AM to 7PM) Qatar 800-2255 | Sunday to Thursday (9AM to 7PM) Kuwait 183-2255 | Sunday to Thursday (9AM to 7PM) Bahrain 8000-4726 | Sunday to Thursday (9AM to 7PM) Oman 800-72627 | Sunday to Thursday (9AM to 7PM) "

Pet Finder
1 (9,999)

2025-05-02

color : White
1 (9,999)
Bought this for my cat that likes to run out. Navigate is never accurate, it has never led me to him. Once moment he is here, one moment he is there. Perhaps can create smth that is more accurate
Originally posted on Samsung Malaysia
Saysi
1 (9,999)

2024-01-15

NZ

color : White
1 (9,999)
Bought this for my work keycard so I'd know where it was if it got misplaced, but it just beeps at me constantly for absolutely no reason, so I don't want to carry it around all day.
Originally posted on Samsung New Zealand
NZer in India
5 (9,999)

2025-04-14

color : White
5 (9,999)
We traveled all over India for 3 weeks with Smart tags on our bags, they were great. Would recommend to others. NZ
I recommended this product.
Originally posted on Samsung New Zealand
Shadoo55
5 (9,999)

2026-01-18

color : White
5 (9,999)
I bought it to try, but it impressed me. I've been using it for over 4 years and it still works perfectly for me.
Originally posted on Samsung UAE
Response from Samsung:
2026-06-12

CS

Dear Customer, Thank you for sharing your experience with the Galaxy SmartTag2. We are delighted to hear that the product exceeded your expectations and continues to perform reliably over time. We appreciate your feedback and thank you for choosing Samsung. Best regards, Samsung Gulf Electronics Customer Support (SGE CS)

bunzinanator
5 (9,999)

2023-10-21

Auckland New Zealand

color : White
5 (9,999)
Great design much improved from the 1st version. Just need to get it to work with Home Assistant now :-)
I recommended this product.
Originally posted on Samsung New Zealand
wasteofmoney
1 (9,999)

2024-02-01

1 (9,999)
android version should be 9 or newer. even version 14 it doesnt connect. waste of money
Helpful?
Originally posted on Galaxy SmartTag2(EI-T5600BBEGWW)

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Rehn
5 (9,999)

2023-11-22

Auckland, New Zealand

color : White
5 (9,999)
Great product for the price. Easy to setup and sleek design
I recommended this product.
Originally posted on Samsung New Zealand

User manual & downloads

Safety Guide

ver 1.0 | 7.31 MB

Dec 05. 2023

KOREAN, ENGLISH, ENGLISH(Europe), ENGLISH(North America), FRENCH(North America), ARABIC, CHINESE, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HEBREW, INDONESIAN, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, TURKISH, UKRAINIAN
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User Manual

ver 1.0 | 4.69 MB

Nov 07. 2023

KOREAN, ENGLISH, FRENCH(North America), PORTUGUESE(Brazil), TRADITIONAL CHINESE(Taiwan), ARABIC, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, GERMAN, GREEK, HUNGARIAN, INDONESIAN, ITALIAN, JAPANESE, KAZAKH, LATVIAN, LITHUANIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, THAI, TURKISH, UKRAINIAN
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