55" Crystal UHD U8000F 4K Smart TV (2025)
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Highlights
Features
The Best-in-class, crystal clear choice
Key features at a glance
Picture Quality
Feel every shade of color as intended in powerful 4K
Crystal Processor 4KSee every shade of color in all its original glory with our advanced processor. Plus, powerful 4K upscaling ensures you get up to a 4K resolution for the content you love.
* Viewing experience may vary according to type of content and format.
** Upscaling may not apply to PC connection and Game Mode.
Feel the reality of the world on screen
4K ResolutionMake out the small details in every scene. 4K UHD resolution has 4x more pixels than regular FHD resolution — creating sharp, ultra-realistic images.
More about
Picture Quality
Design
An elegant metal design that upgrades your space
MetalStream DesignInspired by aircraft design, this TV features a luxurious metal body. A single sheet of metal is used to create the slim bezel, enabling a truly immersive experience.
One UI Tizen
Personalize your screen experience
One UI TizenOne UI Tizen delivers a seamless and consistent Samsung device experience. Our operating system, Samsung Tizen OS, lets you take advantage of the latest innovative Samsung features — including quick access to the content you love, convenient AI management and powerful protection with Samsung Knox Security. Plus, One UI Tizen will support Tizen OS upgrades for next seven years, bringing you the latest apps & services.
Enjoy 7 years of
new TV experiences
for free
* Content and services may vary by region and are subject to change without notice.
** Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
*** Some content and services require registration and subscription.
**** Requires Samsung account.
***** Tizen OS upgrades will be supported for up to 7 years starting from 2025, for products released in the year 2025.
****** Please note that the upgrade does not cover hardware-related performance, features or durability.
Your privacy. Secured.
Samsung Knox SecurityYour privacy is secure on Samsung TVs. Sensitive data like passwords are protected, connected IoT devices are monitored and malicious apps and sites are automatically blocked. Plus, Samsung's security team helps keep your TV safe with constant updates.
* Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015.
** Latest software update is required.
Gaming Experience
Improved picture clarity with smooth motion
Motion Xcelerator
Experience a clear picture as your TV estimates the movement between frames, then uses that information to improve motion smoothness for subsequent frames.
Smart Experience
Connect and manage your smart home devices, from your TV
SmartThings
With a built-in smart hub, your TV can connect and control smart devices — even those requiring Matter and HCA compatibility. You can also get notifications about your devices straight from the screen, including a 3D Map View that shows your entire smart home system at a glance.
* Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice.
** Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.
*** Connected devices are sold separately.
**** Use of calm technology requires agreement to privacy notices from both SmartThings and the auto-registered device.
***** TV and mobile device must be connected to SmartThings to use 3D Map View function. For a detailed list of supported devices, visit https://partners.smartthings.com/supported-devices.
****** UI is subject to change without prior notice.
More about
SmartThings
Sound
TV and soundbar play together in smooth harmony
Q-Symphony
Surround yourself with beautifully orchestrated sound. Samsung technology syncs the TV and soundbar audio to play simultaneously — without muting the speakers of either device.
* Check for Q-Symphony compatibility on soundbar product specifications.
** Soundbar sold separately.
*** The location and number of speakers may vary depending on the model.
Immersive virtual sound that tracks the action
OTS Lite
3D surround sound with our virtual top channel audio allows you to be immersed in the audio experience.
Enjoy sound optimized to your content
Adaptive Sound
Adaptive Sound has audio scenic intelligence that optimizes sound based on real-time scene analysis by content type.
Sustainability
Save energy with intelligent analysis
AI Energy Mode
Easily reduce your power consumption by turning on AI Energy Mode. Your TV will auto-adjust its brightness based on the room's lighting and your user activity. It also subtly adjusts brightness during different scenes to save even more energy.
* Energy saving rate may vary by region, model, size, viewing conditions and type of content.
** Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving levels when AI Energy Mode is turned on may appear lower compared to Standard Mode.
*** AI Energy Mode does not work with Game Mode.
**** Energy savings are based on internal test results and may vary depending on the content being displayed and surrounding brightness levels.
Specifications
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Resolution
4K (3,840 x 2,160)
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HDMI
3
-
USB
1 x USB-A
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LED
-
Screen Size
55"
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Refresh Rate
50Hz
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Resolution
4K (3,840 x 2,160)
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Picture Engine
Crystal Processor 4K
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HDR (High Dynamic Range)
HDR
-
HDR 10+
Support
-
Contrast
Mega Contrast
-
Micro Dimming
UHD Dimming
-
Contrast Enhancer
Yes
-
Motion Technology
Motion Xcelerator
-
AI Upscale
4K Upscaling
-
Color Booster
Yes
-
Filmmaker Mode (FMM)
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20W
-
Speaker Type
2CH
-
Adaptive Sound
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes (Voice Ready)
-
Samsung TV Plus
Yes (SA,AE,EG only)
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Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Multi Device Experience
Mobile to TV, Sound Mirroring, Wireless TV On
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Apple AirPlay
Yes (w/o Syrian Arab Republic, Yemen)
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Storage Share
Yes
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Auto Game Mode (ALLM)
Yes
-
VRR
Yes
-
HGiG
Yes
-
Digital Broadcasting
DVB-T2CS2
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Analog Tuner
Yes
-
TV Key
Yes
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
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HDMI
3
-
HDMI (High Frame Rate)
4K 60Hz (for HDMI 1/2/3)
-
HDMI Audio Return Channel
eARC/ARC
-
Anynet+ (HDMI-CEC)
Yes
-
USB
1 x USB-A
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/1
-
Design
Metal Stream
-
Bezel Type
3 Bezel-less
-
Front Color
BLACK
-
Stand Type
BASIC FEET
-
Stand Color
BLACK
-
Embeded POP
Yes
-
EPG
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Accessibillity - Voice Guide
English (UK),French (France),Hindi (India),Korean (Korea),Russian (Russia)
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Low Vision Support
Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
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Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
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Power Supply
AC100-240V~ 50/60Hz
-
Eco Sensor
Yes
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Energy Efficiency
A+
-
Package Size (WxHxD)
1354 x 810 x 127 mm
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Set Size with Stand (WxHxD)
1224.6 x 759.1 x 199 mm
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Set Size without Stand (WxHxD)
1224.6 x 707.8 x 76.6 mm
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Stand (Basic) (WxD)
812.6 x 199 mm
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VESA Spec
200 x 200 mm
-
Remote Controller Model
TM2240A
-
Support Full slim wall mount (Y22)
Yes
-
Webcam Support
Yes
-
Zigbee / Thread Module
Dongle Support
-
User Manual
Yes
-
Power Cable
Yes
Reviews
55" Crystal UHD U8000F 4K Smart TV (2025)
- Customers consistently praise crystal clear 4K resolution, vibrant colors, and exceptional brightness across all content types
- Many reviewers highlight seamless smart features, intuitive app navigation, and smooth integration with the broader device ecosystem
- Customers appreciate the sleek, slim profile design and emphasize excellent value for the price point
- A few users report remote control quality issues and occasional software glitches such as freezing or unexpected app switches
- Most reviewers consider the TV a worthwhile upgrade and recommend it as a top choice for future purchases
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
2,809 Reviews
2025-12-29
San Luis Obispo,ca
Samsung Advisor
Hi Dnslink, We appreciate you sharing your experience connecting Bluetooth audio devices to your U8000f TV. To pair a Bluetooth device, go to: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List – If your device isn’t found, move it closer to the TV and select Scan. – Once paired, your TV will automatically detect the device when it’s powered on and prompt you to connect. You can also refer to the Connection Guide for help: Home > left directional key > Connected Devices > Connection Guide > Audio Device > Bluetooth Please also make sure both your TV and the Bluetooth device are running the latest firmware: Settings > Support > Software Update For more help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support’. ~Samsung Advisor
2025-04-29
Spring
2026-07-05
Albuquerque, NM
2026-04-05
TN
2025-11-04
Washington state
Samsung Advisor
Hi Cass, Thank you for your feedback. For optimal performance, please ensure your U8000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update. To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care. If you continue to have issues, please give us a call so we can further assist you. You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week. ~Samsung Advisor
2026-02-26
2025-06-10
2026-06-22
2026-03-17
Samsung Advisor
Hi Disappointed, We appreciate your feedback on the U8000F user interface, startup, and remote. While Samsung remotes are designed for ease and versatility, universal remotes can also be used to control your TV. If you're using a third-party remote, please refer to its manufacturer guide for the correct Samsung code and setup process. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor
2025-07-18
Crete
2025-06-11
Chicago, illinois
Samsung Advisor
Hi Steph, Thank you for your detailed feedback. It's unfortunate that you are not satisfied with your purchase. I have a few tips that may improve your experience. First, please know the Philo app is available on the Samsung U8000F TV. To search for and download apps via the built-in app store, go to Home> Left Cursor over to the Search Bar> Type in Philo> Download app. Regarding the remote control, Samsung remotes are designed to offer convenient control; however, we understand if you prefer to use a universal remote. We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website. ~ Samsung Advisor
2026-05-12
Samsung Advisor
Hi Mahoot, Thank you for your review. While your U8000F TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor
2025-04-21
Pennsylvania
Samsung Advisor
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode. • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2025-05-21
2026-04-27
London
Samsung
We're thrilled to see how much you love our TVs thanks to their reliability and compatibility with other services, and that the U8000F is impressing you so much! The stunning UHD 4K display is a real feat of technology, with customisable brightness and contrast settings allowing you to set the right tone to truly immerse yourself in your favourite content. This model brings premium features to our users at a great price point, and we couldn't be happier with the result. Thank you for sharing your feedback regarding your enthusiasm for an included DVD player. At the moment, we are prioritising the sleek design of our TVs, but we will certainly take this feedback onboard. Keep enjoying your epic new model! ^SK at Samsung Support
2026-02-20
2025-06-05
2025-05-07
Nebraska
Samsung Advisor
Hi JenB, Thank you for your feedback. I have a few recommendations that may resolve some of the issues you are experiencing. First, let's ensure your Firmware is up to date. Go to Settings> Support> Software Update. Next, the black out issue may likely be caused by either the type of HDMI cables and/or the source being used. Please check the following, as it may help resolve this: 1. Check the external device. Make sure your console is running the latest firmware version. If possible, we also recommend connected another external device to check for similar issues. 2. Check the HDMI cable. Make sure to use a High Speed Certified HDMI Cable. If you’re still having screen blackouts after performing the above, please give Samsung Support a call to further diagnose the issue. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor
2025-06-26
2026-03-23
Blue Springs, MO
2026-07-05
Atlanta, GA
2025-09-13
2025-08-06
Brooklyn
2026-07-08
Maryland Manchester
2026-07-05
2025-10-29
2026-06-22
2026-02-20
2026-02-04
Anchorage alaska
2026-05-22
2026-02-17
Judsonia, AR
2025-06-01
2025-05-31
2026-06-06
2026-06-01
2026-02-18
Huntington Beach California
2026-05-13
San Diego, CA
2025-11-05
2026-07-13
Colorado
2026-06-25
Samsung Advisor
Hi RicoSuave, We appreciate your feedback and are sorry to hear the U8000F TV is not meeting your expectations. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-02-17
Dallas,Georgia
2025-07-30
Samsung Advisor
Hi JayLeigh, Thank you for your feedback. To ensure your picture is on the correct setting, go to go to Home > Menu > Settings > All Settings > Picture > Picture Size Settings and choose from Picture Size (16:9 Standard, Custom, or 4:3. If this does not resolve your issue, I recommend resetting your Smart Hub.To do so, go to Home > Menu > Settings > Support > Device Care > Self Diagnosis> Reset Smart Hub. If you need more help, please call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website. ~Samsung Advisor
2026-03-03
Bremerton, Washington
2026-03-01
Clarion, pa
2026-05-24
2026-05-26
2026-06-05
Wi
2025-05-17
2026-05-22
2025-05-15
2026-03-24
2026-06-13
Lancaster, Ohio
2026-05-22
2026-05-23
2026-03-24
2026-06-01
Raleigh, North Carolina
2025-05-18
2025-06-12
Arlington
2025-10-01
Redditch
CX
We're delighted to hear that you're happy with your gorgeous new Samsung Crystal UHD TV. So many fantastic features to enjoy, from the stunning clarity of the display to the sleek, slim and stylish design! We'd love to help with the hard drive issue. The first thing we'd recommend is to ensure the hard drive uses a compatible format. Next, check for firmware updates by going to Settings > Support > Software Update on your TV's menu. If an update is available, download and install it. If the issue persists, our friendly Support Teams are on hand to assist. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for taking the time to write your review, and for giving us a perfect five stars! ^EW at Samsung Support
2026-07-06
2026-07-06
Monroe, Iowa
2026-05-27
2026-06-20
Ooltewah, TN
Samsung Advisor
Hi TVme, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-02-18
Milton, Florida
2025-07-30
Samsung Advisor
Hi Abcdefgh, Thank you for sharing your experience. If your TV is on but showing a black screen, it may be a connection or source issue. First, press Home on your remote - if the menu appears, your TV is working, and the source or device may need checking. Confirm cables are secure, the input source matches your connected device, and try another HDMI port if needed. You can also run HDMI Troubleshooting: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting ...and check for firmware updates if possible: Settings > Support > Software Update > Update Now If the issue persists after trying these steps, please give us a call at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available through the ‘Support’ section on our website. ~ Samsung Advisor
2025-04-11
2026-06-22
2025-10-28
2025-09-13
2026-06-23
2025-05-20
2025-11-22
2026-03-09
Round Rock, TX
2026-06-05
2025-07-01
New Hampshire
Samsung Specialist
Stubby, Thank you for sharing your experience with the internet connection on your Samsung U8000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue: 1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart. 2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV. 3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists. 4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network. 5. Update Firmware. Software updates can often resolve network bugs, as well as image quality and overall performance. To check for the latest version: Settings > Support > Software Update > Update Now If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
2025-07-17
Pocatello
2026-04-20
2025-06-13
2026-03-23
Delta jct ak
2025-06-07
Riverside
2025-09-17
San Antonio, TX
Samsung Advisor
Hi MJChatesHub, Thank you for sharing your experience. Please know that you can customize your Home screen by installing, removing or adding your favorite apps to the Home screen. Here's how: Searching for & Installing Apps 1. From the Home screen, press left on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen 1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2025-10-25
2025-10-16
2026-06-20
Hollister, CA
2025-12-21
Samsung Advisor
Hi Mediocretv, We appreciate your feedback on the Samsung U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~Samsung Advisor
2026-05-25
Bowling Green, Kentucky
2025-08-05
Solon
2026-03-20
2025-08-22
2025-12-30
2026-03-24
Henderson, NV
2025-09-15
2026-07-05
2026-04-20
Samsung Advisor
Hi Alan, Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor
2026-05-23
Sandy Samsung CS
Hello Doerka, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Smart TV(UN55U8000FFXZC) Thank you, Samsung Customer Care
2026-06-28
Kansas City, Missouri
2025-04-15
2026-05-15
2025-11-13
2026-06-27
Las Vegas NV
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