The Frame TVs
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All about buying The Frame TVs
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What is The Frame TV?The Frame TV is a one-of-a-kind television model that integrates superior display technology with an artistic design concept. Users can display an artpiece when it is not used as a TV.
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What are the resolutions available for The Frame TVs?Most of The Frame TVs come in 4K except for 32" The Frame TVs which come in 1,920 x 1,080 resolution.
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How is The Frame Unique?You can turn your The Frame TV into an art piece by displaying any desired art to customise your space
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Is it a Smart TV?Yes, it is a Smart TV which allows users to stream online content with available steaming apps like Amazon, Netflix and Youtube via Smart Hub.
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What is Smart Hub?The Smart Hub is a user-friendly interface for accessing various features like App Store or online streaming apps, and functionalities like SmartThings on Samsung smart TVs.
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Should the television be mounted on the wall or placed on a TV stand?If you want a sleek and modern-looking space, the wall mount will work best for you. However, it is important to take into consideration of the weight and proportion of your TV. Alternatively, you can always opt for the stand.
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Is this TV supported for gaming?Yes it is. You will enjoy a more fluid gaming experience with enhanced imagery.
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How do I measure a TV screen?Diagonally measure the length of the TV from the upper left-hand corner of the screen to the lower right-hand corner. Note that the sizes are measured in inches.
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How do I setup my TV?You may download the User Manual to guide you with the setup.
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How do I assemble or attach the bezel for The Frame TV?The Frame comes with customizable bezels (sold separately) that let you change the TV’s design to fit your home décor.
Attaching them is simple, each bezel piece is magnetic and clicks into place along the edges of the TV.
Samsung provides a step-by-step assembly guide to ensure that the bezels align correctly and stay secure. -
How do I register my Samsung Frame TV in Malaysia?You can register your Frame TV in three ways: Directly on the TV, At Your Service or Samsung Members app.
Detailed instructions can be found in https://www.samsung.com/my/support/tv-audio-video/how-to-register-your-samsung-tv/ -
What sensors are available on The Frame TV and how do they work?The Frame TV includes two key sensors to optimize your experience.
The Brightness Sensor automatically adjusts the screen’s brightness depending on the ambient light in the room, ensuring that displayed art always looks natural.
The Motion Sensor (off by default) detects activity in front of the TV when it is in Art Mode. If no movement is detected, the TV can switch to standby mode to save energy, and it wakes up again when motion is detected.
These settings can be customized in the Smart View app.
* Instalment payment plans varies from merchants and bank partners based on availability.
* Features and specifications are subject to change without prior notification.
* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
* All images simulated for illustrative purposes.