98" Neo QLED QN90F 4K Samsung Vision AI Smart TV
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Highlights
Features
Supersize your experience with Samsung Vision AI
Key features at a glance
Companion that enriches your life
Our most advanced AI-powered 4K processor
NQ4 AI Gen3 Processor
Powered by 128 AI neural networks, this AI processor enhances your picture and sound to superb heights. Enjoy the best 4K TV experience, whether you're streaming OTT services, playing your favorite video games or watching live sports.
Boost shows and movies to 4K resolution
4K AI Upscaling Pro
Watch your favorite content in more brilliant detail. Our AI processor can take your content and enhance it up to 4K resolution with 128 AI neural networks — all while maintaining incredibly sharp and smooth picture quality.5
Picture Quality
Our most advanced Mini LED technology
Quantum Mini LED Pro
Experience our most advanced Quantum Mini LED Pro, precisely controlled by Quantum Matrix Technology Plus. At just 1/50 the size of conventional LEDs, Quantum Mini LED Pro in Neo QLED TVs enable accurate ultra-fine light control for great detail in both dark and bright scenes.6
AI-powered image enhancements tailored to a super large screen
Supersize Picture Enhancer
Supersize your picture without downsizing on quality. AI-driven upscaling, noise reduction, sharpness reinforcement and intelligent black expression all work together to deliver the optimal picture for large-sized screens.
Uninterrupted immersion, free from light disturbance
Glare Free
See brilliant color, perfected by Glare Free. Glare Free is our most advanced anti glare technology designed to reduce reflections and screen glare. It delivers a clearer, more comfortable and more focused viewing experience, whether in daylight or indoor lighting.7
Elevate 4K viewing with superb brightness and vivid colors
Neo Quantum HDR+
Elevate your viewing pleasure with superb brightness and dynamically adaptive scenes in 4K resolution. Neo Quantum HDR+ is up to 2 times brighter than Neo Quantum HDR, delivering a more vivid color experience in a higher dynamic range like none other. HDR 10+ now streaming on OTT services.8
More about
Picture Quality
Real Colors, Real QLED. You deserve nothing less.
Vibrant and accurate colors amplified by Samsung's Quantum Dot sheet without cadmium.11
Gaming Experience
More about
Gaming Experience
Sound
One UI Tizen
Personalize your screen experience
One UI Tizen
One UI Tizen provides a personalized screen experience. With Samsung Tizen OS, it delivers all the latest innovative Samsung features. Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.
Enjoy 7 years of
new TV experiences
for free
Find world-famous galleries in your TV
Art Store
Find your ideal artwork from the world’s leading museums and artists. Discover new art pieces with relevant and timely selections that complement each season, holiday and mood.17
More about
One UI Tizen
SmartThings
Connect and manage your smart home devices, all from your TV
SmartThings
With a built-in smart hub, your TV can connect and control smart devices — even those requiring Matter and HCA compatibility. You can also get notifications about your devices straight from the screen, including a 3D Map View that shows your entire smart home system at a glance.
More about SmartThings
Design
An elegant profile in a modern, sleek silhouette
NeoSlim Design
Graceful and sleek, this ultra-slim design looks beautiful from all angles — like a piece of art.
Sustainability
Charge it with light
SolarCell Remote
With a solar panel on its back, our SolarCell Remote is charged by light — no need for disposable batteries. And with smart features like a built-in microphone and voice assistant, this remote is innovative in more ways than one.25
Specifications
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Display
98"
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Refresh Rate
100Hz (Up to 165Hz)
-
Resolution
4K (3,840 x 2,160)
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Video
NQ4 AI Gen3 Processor
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Neo QLED
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Screen Size
98"
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Refresh Rate
100Hz (Up to 165Hz)
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Resolution
4K (3,840 x 2,160)
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Anti Reflection
Glare Free
-
Picture Engine
NQ4 AI Gen3 Processor
-
HDR (High Dynamic Range)
Neo Quantum HDR+
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
AI Upscale
4K AI Upscaling Pro
-
Contrast
Quantum Matrix Technology Plus
-
Viewing Angle
Wide Viewing Angle
-
Micro Dimming
Ultimate UHD Dimming
-
Contrast Enhancer
Real Depth Enhancer Pro
-
Motion Technology
Motion Xcelerator 165Hz
-
Smart Calibration
Basic/Professional
-
Filmmaker Mode (FMM)
Yes
-
AI Motion Enhancer
AI Motion Enhancer Pro
-
Supersize Picture Enhancer
Yes
-
HDR Brightness Optimizer
Yes
-
Color Booster
Color Booster Pro
-
AI HDR Remastering
Auto HDR Remastering pro
-
EyeComfort Mode
Yes
-
Dolby Atmos
Yes
-
Object Tracking Sound
OTS+
-
Q-Symphony
Yes
-
Sound Output (RMS)
60W
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Speaker Type
4.2.2CH
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Active Voice Amplifier
Yes (Active Voice Amplifier Pro)
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Adaptive Sound
Yes (Adaptive Sound Pro)
-
360 Audio
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes
-
Far-Field Voice Interaction
Yes
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View
-
Multi-View
upto 2 videos
-
Apple AirPlay
Yes
-
Storage Share
Yes
-
Generative Wallpaper
Yes
-
Karaoke Mic
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
VRR
Yes
-
Surround Sound
Yes
-
Super Ultra Wide Game View
Yes
-
Mini Map Zoom
Yes
-
FreeSync
FreeSync Premium Pro
-
HGiG
Yes
-
AI Auto Game Mode
Yes
-
Digital Broadcasting
DVB-T2
-
Analog Tuner
Yes
-
TV Key
Yes
-
HDMI
4
-
USB
2 x USB-A
-
HDMI (High Frame Rate)
4K 165Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input)
1/1(Common Use for Terrestrial)/0
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (BT5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
HDMI Audio Return Channel
eARC
-
Design
NeoSlim
-
Bezel Type
3 Bezel-less
-
Front Colour
TITAN BLACK
-
Stand Type
SHARP NECK HEXAGON
-
Stand Colour
TITAN BLACK
-
Art Store
Yes
-
Embeded POP
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Accessibillity - Voice Guide
UK English, China Chinese, Malay
-
Low Vision Support
Relumino, Magnification, Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Caption Position, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Power Supply
AC100-240V~ 50/60Hz
-
Power Consumption (Max)
485 W
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD)
2370 x 1420 x 275 mm
-
Set Size with Stand (WxHxD)
2185.1 x 1305.9 x 364.9 mm
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Set Size without Stand (WxHxD)
2185.1 x 1249.3 x 31.1 mm
-
Stand (Basic) (WxD)
478.9 x 364.9 mm
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VESA Spec
600 x 400 mm
-
Package Weight
92.7 kg
-
Set Weight with Stand
70.6 kg
-
Set Weight without Stand
61.4 kg
-
Remote Controller Model
TM2360E
-
Slim Fit Wall-mount Support
Yes
-
User Manual
Yes
-
SlimFit Cam Support
Yes
-
Zigbee / Thread Module
Built-In
-
Power Cable
Yes
Reviews
98" Neo QLED QN90F 4K Samsung Vision AI Smart TV
- Customers praise exceptional picture quality, vibrant colors, and outstanding brightness in bright rooms
- Reviewers highlight smooth motion handling and theater-like experience for sports, movies, and gaming
- Many appreciate intuitive smart interface, voice control, and automatic picture and sound adjustment
- Customers admire sleek, lightweight design and quality built-in audio performance
- A few note remote control navigation challenges and occasional AI optimization inconsistencies
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
1,033 Reviews
2026-04-11
London
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
2025-06-26
2025-06-15
North Yorkshire
CX
Excellent to see how much the wonderful QN90F TV has impressed you, Mike! While we love all of our models, this TV benefits from a stunning 4K resolution that puts you right in the middle of the action. It combines beautifully with the Dolby Atmos audio, giving you the perfect immersive viewing experience. It's also great to see that you had such a positive order and delivery experience, and were able to take advantage of one of our awesome discounts. We love treating our customers! If you would like to explore the difference between different models, please reach out to our Support Teams. You can find their contact details and operating times here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-08-05
CX
We are delighted to hear that you think the 55" Neo QLED QN90F is a great TV, Nessib! As you mentioned, not only is this brilliant product incredibly easy to use thanks to its included two remotes and intuitive interface; but it also boasts superb picture and sound quality, enhanced to the ultimate level thanks to our most advanced 4K AI processor. We would also like to share with you this link, from our colleagues abroad, which we are confident you will find very useful to enjoy Alexa with your TV: https://www.samsung.com/us/support/answer/ANS00087622/ The QN90F keeps you at the centre of the action like never before! ^CL at Samsung Support
2026-05-01
Samsung
We're pleased to hear that you're enjoying your Neo QLED QN90F TV overall, but we're sorry to learn that you're experiencing an issue with lines and shadowing while watching moving images, such as during football games. This isn't what we'd expect, and we're on hand to resolve it. We initially recommend performing a power cycle, as this can resolve any software glitches, and you can do this by unplugging your TV from the wall socket and waiting for at least 30 seconds before plugging it back in. Also, please check for available software updates at Settings > Support > Software update, as up to date software will always deliver the best experience. Your TV features advanced AI sports capabilities through AI Football Mode Pro. To turn on AI Football Mode Pro, navigate to Settings > General & Privacy > Intelligent Mode Settings > Enable Intelligent Mode. You can find out more about this particular feature here: https://www.samsung.com/uk/tvs/vision-ai-tv/#:~:text=As%20a%20football%20match%20plays,front%20and%20commentator's%20small%20window. And you can find out about all the various and more general Picture Modes which are available on your TV here: https://www.samsung.com/uk/tvs/tv-buying-guide/best-picture-quality-tv/ If the issue continues, please don't hesitate to reach out to our friendly Support Teams who are on hand to assist further. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful for you! ^EW at Samsung Support
2026-02-16
Meadville, PA
2026-05-20
2026-05-17
2025-10-20
Samsung Specialist
Transam2000, We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Specialist
2026-03-23
Hershey Pennsylvania
2026-04-08
NY
2026-06-21
Dallas, Tx
Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat. ~ Samsung Specialist
2025-09-05
2025-10-14
2026-02-13
New Jersey
2026-02-17
Charlotte, NC
2025-10-28
2026-02-03
Plano, Tx
2025-04-29
Columbus
2025-05-06
Boynton Beach
2026-04-14
Martinsburg, Wv
2025-05-06
Samsung Specialist
Hello there, Thank you for sharing your experience with your QN90F TV. Please note that the Installation and Unpacking Guide included in-box with your TV provides you with these specific wall mounting/installation dimensions you're looking for. You can also view & download it from our site here: https://downloadcenter.samsung.com/content/EM/202502/20250222034302001/BN68-20977A-00_IG_QN90D%20QN90F%2043-85inch_ZA_Eng_241224.0.pdf For quick reference of the included/above guide - the 55" QN90F utilizes a VESA pattern of 200mm x 200mm. The distance from the top VESA holes to the top of the TV is 9.4". The distance from the bottom VESA holes to the bottom of the TV is 10.5". Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback. We recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV 4. Make sure your TV is running the latest firmware (Settings > Support > Software Update) 5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options. If we can assist further, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more. ~ Samsung Specialist
2026-04-20
Harrisburg, PA
2026-03-24
2026-02-17
CX
We're pleased to hear that you're enjoying your 50" Neo QLED QN90F TV overall, and we appreciate the feedback regarding the HDMI ports. The premium Infinity Air Design of your TV features a recessed, side-facing input panel, which allows for cleaner cable management and flush wall mounting. Standard HDMI connectors fit all standard HDMI ports, including those on your QN90F, but if the connector housing of your HDMI cable is too large, we would recommend using a slimmer, low-profile HDMI cable. Alternatively, you can use a right-angle HDMI adapter if you prefer, which will redirect your existing cable. Thank you for taking the time to share your five-star review, and we hope this information is helpful for you! ^EW at Samsung Support
2025-12-12
2026-02-17
2026-06-01
2026-02-17
Burlington Kansas
2026-03-23
2026-03-12
Samsung
Fantastic to see that you are having a five-star experience with your TV. We’re sure that it will be wowing you for years to come! ^CB at Samsung Support
2026-04-09
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^JH at Samsung Support
2025-11-16
south east
CX
Great to see that you're having a five-star experience with the QN90F TV, Steve! The QLED display is out of this world, providing rich colours and incredibly detailed 4K resolution. Pairing this with the crystal clear sound gives you a truly immersive viewing experience. It runs like a dream, with the speedy processor and flawless connectivity. Keep enjoying! ^SK at Samsung Support
2025-10-20
Samsung Specialist
Hi cpupro, Thank you for sharing your experience. The screen abnormalities you’re seeing can often be resolved with a quick firmware update, which our team can complete through remote support. Please contact Samsung Support at 1-800-SAMSUNG so we can assist right away. You can also reach us on LiveChat through the ‘Support’ link on our website. We hope to hear from you soon. ~ Samsung Specialist
2025-12-19
2026-05-20
Baton Rouge, Louisiana
2026-01-04
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 65" Neo QLED QN90F 4K Vision AI Smart TV. ^KF at Samsung Support
2025-08-26
Ivana Samsung CS
Hi Tim, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2025-09-18
Lincolnshire
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Neo QLED 4K Vision AI Smart TV! ^LB at Samsung Support
2026-05-11
2026-04-25
Samsung
Excellent to see that the QN90F TV is perfect for you, especially due to the incredible anti-glare screen! This addition ensures that you can enjoy the rich 4K picture quality in all lighting conditions, ideal for rooms with plenty of natural light. Not to mention, access to all of your favourite apps makes this model super convenient to use. Keep enjoying, Will! ^SK at Samsung Support
2025-05-10
East Haven
2025-06-26
CX
We are thrilled to read that the incredible 50" Neo QLED QN90F 4K Vision AI Smart TV has exceeded your expectations, Joanne! It is wonderful to know that you found setting up the TV very easy, and that you are also making the most of its superb picture and sound quality to level up your gaming experience. Additionally, we are pleased that you are enjoying its superb performance and flawless interface to access all your apps and the best entertainment easily. The QN90F delivers the ultimate Neo QLED 4K experience to your home! ^CL at Samsung Support
2025-06-14
CX
We are delighted to see that you are happy and satisfied with the feature-packed 55" Neo QLED QN90F 4K Vision AI Smart TV overall, Emma! The powerful NQ4 AI Gen3 Processor upscales all the content you love for the best 4K Ultra HD picture, while adjusting the sound to every scene for an immersive and wonderful experience. Additionally, this TV’s ultramodern SolarCell Remote is impressive and incredibly useful, while its NeoSlim design makes it fit in your home in great style. We would also like to reassure you that this amazing product already offers fantastic sound quality, and we recommend following this link, kindly shared by our colleagues abroad, that will give you an easy step-by-step guide on how to improve your sound experience: https://bit.ly/ImprovesoundqualitySamsungTV If you would like to improve the sound even further, you can certainly pair a soundbar with the TV to enjoy Samsung Q-Symphony, which will synchronise the TV speakers and soundbar together to play sound simultaneously from both devices. ^CL at Samsung Support
2025-07-14
CX
It is great to see you are loving your spectacular Neo QLED 4K Vision AI Smart TV, Nerissaa! Thanks to the incredible NQ4 AI Gen3 Processor and 4K AI Upscaling Pro, your viewing experience will be taken to new heights which you won't be disappointed by! Along with Dolby Atmos®, the cinema will be brought to your home, enabling you to enjoy your favourite film better than ever before! ^LB at Samsung Support
2026-01-24
Samsung Specialist
Hi, Thank you for sharing your experience with the internet connection on your Samsung QN90F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue: 1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart. 2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV. 3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists. 4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network. 5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat is also available at the ‘Support’ link on our website. ~ Samsung Specialist
2026-01-20
Herne Bay
CX
We’re delighted to hear that you found the same quality and reliability you’ve always enjoyed with our products once again with the 65" QN90F Smart TV, Izzy! This brilliant model is powered by the new NQ4 AI Gen3 Processor, which optimises and enhances brightness, depth, contrast, motion, sound and resolution to deliver a truly premium viewing experience. On top of that, the TV is incredibly fast and smart, offering smooth performance and advanced features throughout. The QN90F will keep you at the centre of the action like never before! ^CL at Samsung Support
2025-04-23
Spokane, WA
2025-10-22
2025-12-20
2025-10-16
Manchester
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Neo QLED 4K Vision AI Smart TV! From the Quantum Mini LED Pro display and Q Symphony, the possibilities are endless! ^LB at Samsung Support
2025-10-17
2026-06-17
Samsung
Thank you for your awesome five-star review of your Neo QLED 4K Vision AI Smart TV, Stevie! Thanks to the 4K AI Upscaling Pro display with Glare Free technology along with AI Motion Enhancer Pro capabilities, you'll be watching the World Cup games in greater quality than ever before! Enjoy! ^LB at Samsung Support
2025-09-18
Merseyside
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-04-30
Elkhorn City
2026-07-06
2026-02-23
San Mateo, California
2026-06-23
2026-01-11
2025-12-30
2026-04-20
2026-04-20
2026-02-12
2026-06-01
2025-08-19
2026-04-20
Samsung AU
Thank you for such an insightful review! We’re thrilled to hear the TV is delivering breathtaking visuals, vibrant colours, and strong performance for both movies and gaming. It’s great to know it’s ticking all the boxes for your home setup, enjoy!
2026-02-17
Porter Corners New York
2025-12-20
2026-06-23
2025-10-19
2026-02-17
2026-07-05
Baltimore MD
2026-01-05
Samsung Specialist
TxTaz, Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices. In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible. Here are a few other reasons a function may be unavailable: • Picture Mode may be grayed out if HDR+ is enabled. • Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3. • Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app). If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Specialist
2026-04-05
Birmingham, AL
2026-01-05
USA
2026-01-25
2026-01-13
Tucson Arizona
Samsung Specialist
John, Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices. In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible. Here are a few other reasons a function may be unavailable: • Picture Mode may be grayed out if HDR+ is enabled. • Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3. • Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app). If you'd like help adjusting these settings or understanding a specific feature, we're here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2025-09-01
Samsung
We’re pleased to see how much you’re enjoying your 43" Neo QLED QN90F 4K Vision AI Smart TV (2025). While we’re delighted that you’re very happy with the device overall, we also appreciate you sharing your thoughts on areas that could be improved, particularly around the design. Your valuable feedback will be shared with our teams to help us continue improving our future products and technology. In the meantime, we hope you continue enjoying your amazing device. ^CL at Samsung Support
2025-10-18
2026-02-21
Sonora, Ca
2025-06-19
2026-06-22
2026-05-18
Los Angeles
2025-05-10
2025-12-30
2025-04-26
NAPERVILLE
Samsung Specialist
Hi fipague, Thank you for sharing your feedback on the picture quality of your Samsung QN90F TV. AI Mode is designed to adapt your TV’s image based on ambient lighting, content type, and your personal viewing habits. To adjust these features, navigate to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode Feature adjustments that can help with picture quality include: • Adaptive Picture > AI Optimized: Automatically adjusts picture settings based on lighting and what you're watching. • EyeComfort Mode: Reduces brightness and adds warmer tones based on time of day and room lighting. • AI Customization Mode: Allows the TV to recognize content types (like sports or movies) and apply your preferred picture settings for each. If you need additional assistance, we're here for you. Please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Specialist
2025-10-12
2025-12-20
2026-03-31
2025-04-23
Riverside
Samsung Specialist
Hi Minuitfleur838, We appreciate your feedback regarding remote performance on your QN90F. If your SolarCell Remote is unresponsive or slow: 1. Re-pair it – Hold Return and Play/Pause for 5+ seconds within 1 foot of the TV. 2. Check battery level – Home > left directional key > Settings > All Settings > General & Privacy > Remote Control Charge via sunlight or USB-C cable (Samsung-branded recommended). 3. Update firmware – Settings > Support > Software Update > Update Now 4. Run Device Care to boost performance – Settings > Support > Device Care > Start Device Care If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website. ~ Samsung Specialist
2025-12-05
2025-08-31
2026-07-06
Appleton, WI 54915
2025-11-18
2025-12-19
2026-04-20
Atlanta Georgia
2025-11-28
2026-04-01
2026-03-28
2026-04-05
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Solutions & Tips
- * Viewing experience may vary according to types of content and format.* Upscaling may not apply to PC connection and Game Mode.
- * Content and services may vary by region and are subject to change without notice.* Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.* Some content and services require registration and subscription.* Requires Samsung account.* Tizen OS upgrades will be supported for up to 7 years starting from 2025, for products released in the year 2025.* Please note that the upgrade does not cover hardware-related performance, features or durability.
- * Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice.* Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.* Connected devices are sold separately.* Use of calm technology requires agreement to privacy notices from both SmartThings and the auto-registered device.* TV and mobile device must be connected to SmartThings to use 3D Map View function. For a detailed list of supported devices, visit https://partners.smartthings.com/supported-devices.* UI is subject to change without prior notice.
- * Image simulated for illustration purposes. Any changes in appearance and design specifications that do not affect product performance may occur without prior notice. UI, content and services may vary by region and are subject to change without notice.
- 1. * Voice commands and multi turn is supported for 10 languages (US/UK/IN(en)/DE/FR/IT/ES/BR/MX/KR).* Not all accents, dialects and expressions recognized.* Q8F and above support far-field mics. Q7F and above support TV remotes. U8000F needs a SmartThings mobile remote. Go to feature
- 2. * Experience may vary depending on the content and environment. Go to feature
- 3. * The number of generation attempts allowed per day may be limited. Go to feature
- 4. * Real-time streaming on mobile devices is supported on Android OS 11.0 and higher versions or iOS 16.0 and higher versions, and is available on 2025 Samsung TVs and later models. It only works when the TV is turned off. * TV must be connected to a power source to use this feature.* TV and mobile device must be connected to SmartThings to send and receive notifications. Go to feature
- 5. * Viewing experience may vary according to types of content and format.* 4K AI Upscaling may not apply to PC connection and Game Mode. Go to feature
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6.
* Screen images are simulated for illustrative purposes.
* Conventional LEDs refer to those used in Samsung’s Q8F model.
* Size comparison is based on height only at 1:50 scale. Go to feature -
7.
* Verified 'Glare Free' performance by UL Solutions, based on Unified Glare Rating (UGR) assessments. Verification issued when: Reflection Glare UGR ≤ 10, Discomfort Glare UGR ≤ 22, and Disability Glare UGR ≤ 34.
* Results based on test conducted under indoor lighting Go to feature -
8.
* HDR10+ availability may differ by content.
* Separate subscriptions required for certain streaming services. Terms apply.
* The range of Quantum HDR luminance is based on internal testing standards and is subject to change according to viewing conditions or specifications.
* For QN90F 50 / 43" : Neo Quantum HDR. Go to feature - 9. * Viewing experience may vary according to types of content and format. Go to feature
- 10. * PANTONE validation received based on HDR screen. Go to feature
- 11. * The SGS logo is a variation of the original SGS logo for marketing purposes. Go to feature
- 12. * 4K 165Hz is only available with PC connected games that support such specifications (PC graphic card required). Its performance may vary. Go to feature
- 13. * AI Auto Game Mode is available for certain console and PC games. Go to feature
- 14. * Super Ultrawide GameView (21:9, 32:9) is available for certain PC and console games supporting ultrawide screens.* Some game titles may not support this feature.* Game Bar's Zoom-in mode is not supported for certain refresh rates.* Game Bar UI is subject to change without prior notice. Go to feature
- 15. * Viewing experience may vary according to types of content and graphics processing unit, as well as network connection speeds and ping levels when gaming on the cloud. Go to feature
- 16. * Check for Q-Symphony compatibility on soundbar product specifications.* Soundbar sold separately.* The location and number of speakers may vary depending on the model. Go to feature
- 17. * Subscription is required to enjoy all the art from the Art Store. Go to feature
- 18. * Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015.* Latest software update is required. Go to feature
- 19. * Supported widgets vary by region and are subject to change without notice. Go to feature
- 20. * Available apps and services may vary and are subject to change without notice.* Only supported on Galaxy Watch4 and later models, and Wear OS 5 and higher versions. Go to feature
- 21. * Energy saving rate may vary by region, model, size, viewing conditions and type of content. * Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving levels when AI Energy Mode is turned on may appear lower compared to Standard Mode.* AI Energy Mode does not work with Game Mode.* Energy savings are based on internal test results and may vary depending on the content being displayed and surrounding brightness levels. Go to feature
- 22. * Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.* Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions. Go to feature
- 23. * Galaxy Buds 360 Audio Mode is available with Galaxy Buds2 Pro, Galaxy Buds2, Galaxy Buds Pro and Galaxy Live. Go to feature
- 24. * Requires SmartThings app to be installed on the mobile device and connected via the same Wi-Fi network as the TV set.* Mobile mic is optimized only for Galaxy S23 or later models and iPhone 15 & above.* You must download the Karaoke app from Tizen to use the Karaoke function.* An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.) Go to feature
- 25. * To charge the remote with solar energy, set the TV remote down with the solar panel facing up. Place it in your living room while your lights are turned on, or you can place it near a window where it will soak in natural sunlight.* In case the remote's battery is depleted, you can charge it using a USB-C cable. To check the remaining battery level of the remote control, refer to the TV Menu (Settings > General & Privacy > Power & Energy Saving > Available Remote Battery). Go to feature
* Instalment payment plans varies from merchants and bank partners based on availability.
* Features and specifications are subject to change without prior notification.
* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
* All images simulated for illustrative purposes.