What should I do when Samsung TV Remote Control is not working ?
There are a number of reasons why your remote may not be working. The most common are physical damage, battery issues, pairing issues, or issues with the infrared sensor on the remote or TV. And if it won't work when you try to use it on your TV, there's a quick check to perform to figure out if it's your remote or your TV at fault.
Troubleshooting your remote depends on the issue that you're having with it. If it seems like it's pressing buttons by itself, it may actually be that your TV's controls are dirty.
What remote issue are you experiencing?
To eliminate the possibility that the remote is sending commands to the TV, take the batteries out.
With the TV powered on, unplug the TV from the wall outlet. If the TV has a One Connect box, unplug it as well.
While the TV is unplugged, use a microfiber cloth to wipe down the touch controls on the bezel of the TV.
Replace the batteries in the remote control with new ones and test functionality. If the abnormal behavior begins again there is a problem with your remote and it will need to be replaced.
Remove the batteries and then press Power for 8 seconds to reset the remote. Then reinsert the batteries and try to use the remote again. Check out the user manual if you need help accessing the battery compartment.
Get either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. Click here to know how to check IR signal.