Contact us

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Phone Support

Call to speak to a customer service rep.

Toll Free : 

1 800 22 8899
For Mobile Devices, Samsung Pay, Samsung Smart Care

1 800 88 9999
For other Products & Enquiries

Call from Overseas : 

+603 7713 7420

Operating hours :

24 hours a day / 7 days a week

Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase

Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.

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+603 5191 1515
For Online Store or Orders Enquiries

Operating hours :

Monday - Friday, 9am - 6pm (Excluding Saturday, Sunday & Public Holidays)

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Live Chat

Start a Chat

Email Support

Send an email, and get a next response.
Message us