How to fix Samsung Health Monitor installation problems on Galaxy Watch?

Last Update date : Apr 26. 2026

If Samsung Health Monitor is not installing on your Galaxy Watch, it is usually because one or more device or software requirements are not met. The app will not install or function unless all compatibility conditions are satisfied.

The Samsung Health Monitor icon next to an error symbol.

This guidance follows Samsung support recommendations to help you check the required conditions for a successful installation.

Check requirements for Samsung Health Monitor installation

  1. Connect your Galaxy Watch to your phone using the Galaxy Wearable app.
  2. Update your Galaxy Watch to the latest firmware version through the Galaxy Wearable app.
  3. Make sure your device is supported, as Samsung Health Monitor works only on Galaxy Watch Active2 or newer models.
  4. Do not use third-party devices or unsupported regions, as the app may not install or function properly outside supported devices and countries.
  5. Ensure your smartphone is running Android 7.0 (Nougat) or later.

Notes:

  • Samsung Health Monitor availability may vary depending on your country and local regulations.
  • Installation issues are usually resolved once all device compatibility and software requirements are met.

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