How do I make a callback request with At Your Service?

Last Update date : Jul 25. 2022

Need a technical appointment to fix your Samsung Television, Refrigerator or Washing Machine?  We are now available 7 days a week*!

You may arrange a callback request to our technician by submitting a online request. Our technician will attend to you shortly.

*Excluding gazetted public holidays.

With At Your Service, you are able to request for a callback from our Customer Service

1 Navigate to At Your Service
2 Scroll down the page and click on Callback Request
Callback Request
3 Sign in into your Samsung Account
Samsung Account Sign in
5 Upon signing in, Click on Callback Request Navigation Button
Callback Request
6 Enter all the mandatory fields and click on the confirm button. After which, an email would be sent to you when the Callback request is submitted.

If the above content is unable to resolve your issue, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat We are available 24 hours a day, 7 days a week. 


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