How to register Product warranty online on Samsung Members App

Last Update Date : Mar 02. 2020

To register your Samsung Products, you can now access it conveniently on your Samsung Members App on your Samsung Device. You are able to register your products through QR code, a product with WIFI capability or barcode with imei or Serial number

 

Samsung Member

To register product via QR codeClick to Expand
1 Tap on Samsung Members App
2 Navigate to Get help > + Add icon > Scan QR Code
SM1
3 Scan the Barcode or QR Code on the sticker, located on the back of the product or packaging
Register by Barcode by QR code

Please note both Model number and Serial number shown are for illustration purposes only 

4 Upon scanning the information, there would be a prompt for the Product type and the product is registered
Product Type
To register a product with WIFI capabilityClick to Expand
1 Tap on Samsung Members App
2 Navigate to Get help > + Add icon > Scan for WIFI
SM2
3 Upon Scanning for Wi-Fi, tap on specific product you are registering your Warranty for
Scan WIFI
4 Select the type of Product the warranty registration is for
Product Type

To register the product via IMEI or Serial numberClick to Expand
1 Tap on Samsung Members app
2 Navigate to Get help > + Add icon
Reg imei
3 Select Product Type > Tap on Enter Manually > Key in IMEI / MEID #
Samsung Members
Register IMEI MEID
4 Select the type of Product you are registering the warranty for
Type of Product

Please note you would register your own device only and your personal information may be used for repair services 

 

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

Monday to Sunday (Including Public Holidays)
Open 24 hours

Email

We'll respond within 3 to 5 working days of your request.

Email to CEO

Contact the dedicated CEO's office.

Call

For Mobile Device and Samsung Apps Enquiries

1800-4252997
(1800 GALAXY S)

From other Product Enquiries

1800-7267864
(1800 SAMSUNG)

From Overseas

For Mobile Device and Samsung App Enquiries
+65 69161260

For other Products Enquires
+65 69161261

Monday to Sunday (Including Public Holidays)
Open 24 hours

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Please take note on the revised operating hours for all our Service Centres during this period:

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate

Monday to Saturday - 11:00am to 07:00pm
Sunday and Public Holiday - 11:00am to 05:00pm

Contact Us