Purchase and Orders

How do I make a purchase on the Samsung Online Store?
How do I check-out as a guest on the Samsung Online Store?
How can I confirm my order has been successful?
What should I do if I'm having trouble placing an order?
How can I ensure that the product I wish to purchase is compatible with the item I already own?
How do I compare the product models I am interested in?
Can I use my nickname or alias when placing my order?
How do I check order information and status?
Can I modify my order details? I would like to add, remove or cancel products and promotions from my order.
I forgot to add an item to my order. Can I add the item to a pending order or do I have to place a second order?
Can I sign up for a stock availability notification?
The item I want is out of stock. Can I still place an order, so that I receive the item when it’s back in stock?
I have seen a product in another country that isn’t available locally, why is that so?
How do I apply promo codes on my order?
Is tax included in the selling price?
How does the pre-order service work?
Where can I find information on Samsung offers and promotions?
Why does my phone not include headphones or a charger?
Can I make a purchase over the phone?
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