The easy way to transfer content to your new Galaxy Smartphone
Before you begin,
- Download the Smartswitch App on both your old and new device ( where applicable ) and check your app is up to date
- Ensure that the batteries on both device are fully charged
For Galaxy Device on Android™ Marshmallow (6.0.1)
Go to Settings > Back up and Reset > "Smart Switch > Select USB Cable
Navigate to Settings > "Cloud and Accounts" > Smart Switch > Wireless
Send existing file on your old device and get your new Galaxy smartphone ready to receive these files
If the above content is unable to resolve your issue, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat We are available 24 hours a day, 7 days a week.
Thank you for your feedback!
Need more help? Contact Us.
(1800 GALAXY S)
For Mobile Device and Samsung App Enquiries
For other Products Enquires
Monday to Sunday (Including Public Holidays)
Open 24 hours
* For any printer related enquiries, please visit HP website .
Please take note on the revised operating hours for all our Service Centres during this period:
1) Causeway Point
2) Plaza Singapura
Monday to Saturday - 11:00am to 07:00pm
Sunday and Public Holiday - 11:00am to 05:00pm