The easy way to transfer content to your new Galaxy Smartphone

Last Update Date : Feb 06. 2020
Smartswitch

 

Before you begin,

 

  1. Download the Smartswitch App on both your old and new device ( where applicable ) and check your app is up to date
  2. Ensure that the batteries on both device are fully charged

 

How to transfer via USB Cable Click to Expand
USB Cable
1 Navigate to Settings > " Cloud and Accounts " > Smart Switch > USB Cable
Note:
For Galaxy Device on Android™ Marshmallow (6.0.1)
Go to Settings > Back up and Reset > "Smart Switch > Select USB Cable
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2 Connect both devices with the USB Cable and USB Connector to begin
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3 Select "Send" on your old device and "Receive" on your new Galaxy Smartphone
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4 Select your content and start Transfer
Transfer via wireless ( Galaxy & Android Devices ) Click to Expand
transfer via wireless
1 Launch Smartswitch on both devices
Navigate to Settings > "Cloud and Accounts" > Smart Switch > Wireless
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2 Select "Send" on your old device and "Receive" on your new Galaxy Smartphone
Send existing file on your old device and get your new Galaxy smartphone ready to receive these files
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3 Select the content you want to transfer from your old device and tap on the "Transfer" button to begin transferring your files
How to transfer via external storageClick to Expand
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1 Ensure your old device has a microSD card inserted or is connected to an external USB storage device
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2 Back up the data on your old device via Smart Switch
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3 Select "Send" on your old device and "Receive" on your new Galaxy Smartphone
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4 Launch Smartswitch on your new Galaxy smartphone
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5 Select your content and start "Restore"

If the above content is unable to resolve your issue, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat We are available 24 hours a day, 7 days a week. 

 

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