How to solve no power issue in Samsung TV?

Last Update Date : Jan 21. 2020

If your Samsung Television won't turn on, perform the troubleshooting steps below to rectify and resolve the issue.

Video Alternative Text
1 Check to ensure that the power cable is properly plugged in the TV and wall outlet

Please note: 

• Always plug the TV power plug into a standalone power socket
• If you are using a power board/surge protector, try plugging the TV directly to the wall outlet to check if the TV will turn on
• Make sure the wall outlet is working and met with the voltage requirement (AC 220 – 240V 50/60Hz)

Plug into wall socket
2 Check the status of the standby light located on the lower right corner of the TV. The TV is receiving power, if the standby light is on
Standby light on the TV
3 Press the power button located at the back to manually power on the TV

Depending on your model, the power button can also be located on the centre of the lower TV panel
Manual Power on the TV

If the above steps are unable to solve the issue, kindly contact us via Samsung Live Chat. Alternatively, you may request for a call back from us via At Your Service.

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

Monday to Sunday (Including Public Holidays)
Open 24 hours

Email

We'll respond within 3 to 5 working days of your request.

Email to CEO

Contact the dedicated CEO's office.

Call

For Mobile Device and Samsung Apps Enquiries

1800-4252997
(1800 GALAXY S)

From other Product Enquiries

1800-7267864
(1800 SAMSUNG)

From Overseas

For Mobile Device and Samsung App Enquiries
+65 69161260

For other Products Enquires
+65 69161261

Monday to Sunday (Including Public Holidays)
Open 24 hours

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Please take note on the revised operating hours for all our Service Centres during this period:

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate

Monday to Saturday - 11:00am to 07:00pm
Sunday and Public Holiday - 11:00am to 05:00pm

Contact Us