Galaxy S23 FE

CX

We're over the moon to see you're loving the Galaxy S23 FE! The design is indeed sleek and beautiful, with an amazing display, perfect for watching films or playing games! The processor is fast enough to handle any app and can multitask with ease! The camera is great for luscious landscapes or detailed close-ups and look stunning on the vibrant screen! The battery is long-lasting and can go a full day on a single charge and with Super Fast Charging, you're back to full in no time! The inclusion of Galaxy AI is the icing on the cake, allowing you to Circle to Search or summarise websites easily, making your day that little bit easier. Many thanks for the five stars! ^CH at Samsung Support

Samsung UK Reviews Team

Thank you for taking the time to share with us this review about your experience with the Galaxy S23 FE, Lisa. We are sorry to read that you are not completely satisfied with this device because you noticed it gets warm quickly, and that this is persisting after our colleagues have checked it. We would like to reassure you that it is normal for your phone to get warmer under certain circumstances, and that its temperature does not affect the level of radiation it emits, which is not harmful to humans in any way. Please follow this link, where you can find a comprehensive guide to understand the reasons why your device may be getting warm, what is considered a normal behaviour and how to cool it down easily and quickly: https://spr.ly/6425cRar5 If you need more assistance with making the most of your phone, or have any questions, please don't hesitate to speak to our colleagues, who will be ready to help. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6426cRarg ^CL at Samsung Support

CX

We're so happy to see you're loving the Galaxy S23 FE! It is indeed a very sleek and beautiful phone, packed with great features! The display is stunning, perfect for playing games, watching films or looking back on photos taken with the amazing camera! The processor is speedy, allowing you to multitask with ease, and it can handle any app you care to mention! Gorilla Glass is the icing on the cake, giving you peace of mind! Many thanks for the five stars! ^CH at Samsung Support

CX

Thank you for taking the time to share your feedback with us, Dora. We are sorry to read that you are feeling disappointed with your new Galaxy S23 FE. When it comes to latency and overall performance, to ensure your phone is working at its very best, please check out this handy guide: https://spr.ly/6427SEMaD We are also keen to provide support with the charging issues you are experience, however, to ensure you get the most accurate and effective advice, we would like more information. Please get in touch with our Technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://spr.ly/6428SEMaE ^CR at Samsung Support

CX

Thank you for taking the time to share with us this brilliant five-star review of your wonderful Galaxy S23 FE, Sadia! We are pleased to read that the first impressions about this device were very positive, as you were immediately impressed by its convenient size, inspiring colour and fantastic design. It is also great that you find it very easy to use, and that you are also happy with its fantastic camera system and long-lasting battery life. Additionally, we are delighted that you like the superb sound quality coming out of its powerful stereo speaker, which lets you enjoy your favourite music when you are at home, even without the need for headphones. Finally, it makes us very happy that you have recommended this impressive device to your friends and family and that, among the many phones you have tried in the past 15 years, this is the one that has amazed you the most! ^CL at Samsung Support

CX

Thank you so much, Sandra, for taking the time to share your insight with us! We are overjoyed to see that the Galaxy S23 FE has left you with that five-star feeling! There are so many intelligent features, it's impossible not to fall in love, and we know you're going to love it for years to come! With a spectacular camera, powerful performance, stunning, large display, amazing speaking and a plethora of fun and useful apps, how could you not! ^CR at Samsung Support

CX

It makes us very happy to know that you are a long-time fan of Samsung, and that you have chosen the amazing Galaxy S23 FE as your last smartphone, Bob! Here at Samsung, we love to delight and surprise our customers with top-quality products that are smart, powerful and packed with superb cameras that allow you to immortalise anything with incredible details! ^CL at Samsung Support

CX

Thank you for taking the time to share your feedback, Neils! We are thrilled to see how happy your friend is with their new S23 FE! The spectacular camera features, incredible performance, stunning display and wide range of compatible apps, make the S23 FE a dream to use, and paired with the Buds FE, it's perfect for streaming, gaming and so much more! We all need friends like you! ^CR at Samsung Support

CX

Thank you for your five-star review, we hope you’re still in love with your S23 FE, as much as you were the day you bought it! ^CR at Samsung Support

CX

It's fantastic to have you back in our Galaxy, and we're delighted to see that your S23FE gave you a superb reintroduction into everything that you can expect from our range. It's not only gorgeous to look at but also feels comfortable to hold, so you'll be happy to have it in your hand at all times. We do understand how important it is to keep your data and memories, which is why we make it as easy as simple as possible to transfer it all across to a new device. The pro-grade camera has all the tech and features that you'd want to capture many more stunning memories to cherish forever, and we're sure you've been reaping the benefits of this throughout the year. While there isn't a slot for a SD card, there are plenty of online storage options available, which will prove to be even more challenging to fill! ^DB at Samsung Support

CX

It's great to see how much you are enjoying your S23 FE, Tom! The easy set up that Smart Switch offers allows you to quickly transfer your data over to your new phone and hit the ground running. You will immediately be able to experience the smooth and speedy operation of the Samsung Exynos 2200 processor, which can handle any task you throw its way with ease. The beautifully clear Dynamic AMOLED 2X screen is the perfect place to display the amazingly detailed photos that you take with the high resolution camera, comprised of 3 lenses which lend themselves to different situations, ensuring that you always have the right kit for the job. This model loves working in a team, so connectivity with other devices is flawless. Such fantastic features need to be supported by a powerful battery and this phone delivers, with a whopping 4500 mAh battery which can give you up to 20 hours of Internet usage time on just one charge! The items included in the box reflect our commitment to the environment, and reducing the amount of e-waste we contribute to. We would always recommend checking the 'What's in the box' section on the purchase page to ensure that you can be prepared for your phone's arrival. With so many magnificent features we're sure that this phone will continue to wow you for years to come! ^SK at Samsung Support

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy S23 FE, Mary. ^CR at Samsung Support

CX

Thank you for your feedback. We are very sorry to read that you are unhappy with your Galaxy S23 FE, and we're keen to ensure you get the support you need. If you are still facing issues with the camera quality and connectivity, please get in touch with our technical Support Team directly, who can diagnose the problems and provide effective solutions. You can find all our contact methods and their operating hours here: https://spr.ly/6423tZgZP ^CR at Samsung Support

CX

Thank you so much for letting us know why you love your Galaxy S23 FE so much! Its stellar features are matched by its incredibly powerful performance! So, with a multi-lens camera, stunning display, long-lasting battery, a wonderful processor and incredible connectivity, there is so much to enjoy! ^CR at Samsung Support

CX

Thank you for the love and sharing your superb experience with us, Madzia, your words put a smile on our face. ^CR at Samsung Support

Samsung UK Reviews Team

We're sorry to see that you're not getting everything that you need from your S23 FE, so we'd like to make sure that it is able to give you everything that you want. We'd recommend speaking to our Customer Support team, so that they can assist you with setting it up. You can find details for the different ways that you can contact them, plus their opening times, by following this link: https://spr.ly/6424w2Pg0 ^DB at Samsung Support

CX

Thank you for your feedback, and while we're pleased to see that you've been a long time fan of our Galaxy, we do regret seeing that you're not getting everything that you were hoping for from your S23 FE, and having issues with it connecting to the internet. We do want to make sure that you are able to use it exactly how you'd need to at all times, so we recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6425W9VrR ^DB at Samsung Support

CX

We're so happy to see you're loving the Galaxy S23 FE! The camera is indeed amazing, allowing you take luscious landscapes or detailed close-ups! Your photos and videos will look amazing on the stunning display too! The processor is speedy enough to multitask with ease! The battery is long-lasting and can go a full day on a single charge and with Super Fast Charging, you're back to full in no time! Transferring your existing data has never been easier too, thanks to Smart Switch. Many thanks for the five stars! ^CH at Samsung Support

CX

Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy S23 FE when compared to the Galaxy S10, Alex. We are pleased to read that you think the Galaxy S23 FE is a good product overall, especially thanks to its flawless performance and versatile camera system. Still, we also appreciate that you can see some room for improvement with it. More specifically, we understand that you wished it to be a bit smaller and lighter, although we are confident that its larger display and more powerful components have already made up for it. In the meantime, you will always be able to find the exact dimensions and weight of all our products, directly on the Specifications and Physical specification sections of the product page on the Samsung UK website: https://spr.ly/6426tNUCn It is also our understanding you wished for a headphone jack to be present in this device, although we would like to reassure you that we removed this feature to make space for the larger battery, as well as to make the device thinner. You will still be able to use wired USB-C headphones with it or, as you mentioned, Bluetooth ones for a wireless and more enhanced sound experience. Nevertheless, from our end, we will certainly make sure to pass this feedback along, so we can use it to impress you even more with our future products of the same range. In the meantime, if you have any questions about how to get the most out of your Galaxy S23 FE, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6427tNUCX ^CL at Samsung Support

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We’re thrilled to hear your thoughts and feedback, thanks for sharing with us and giving us top marks, Lillie! ^CH at Samsung Support

CX

We're sorry to read that you are experiencing issues with your S23 FE when on calls and when using the gallery app. Please check out the following link to prevent app crashes: https://spr.ly/6421s0Y7T To provide our support with your call issue, we will need some further information. Please reach out to our Support Teams using the contact details on the following link, during the listed operating hours: https://spr.ly/6424s0Y7n You have a brilliant phone, and we're here to help ensure that you can enjoy it. ^SK at Samsung Support

CX

Thank you for taking the time to share with us this in-depth review about your fantastic Galaxy S23 FE, Neil! We are glad to read that you enjoyed a great experience from the moment you unpacked it, as you noticed its minimal packaging and that all the relevant accessories were included in the box. It is also wonderful that you found it very easy to set up, as you made the most of Smart Switch to transfer all your data from your previous phone onto your new one seamlessly. Additionally, we are pleased that you found its interface to be straightforward and easy to navigate. Furthermore, we are pleased that you like its flawless performance for the smoothest gameplay, as well as its advanced camera system, and wonderful picture and video editing features. Finally, it is great that you are impressed by its long-lasting and powerful battery life, extensive storage, as well as by its Super Fast Charging capability with 25W. The Galaxy S23 FE is packed with the best Samsung technology to deliver a premium experience every day! ^CL at Samsung Support

Samsung UK Reviews Team

Thank you for sharing with us this amazing five-star review about your delightful experience with the Galaxy S23 FE, Geo! We are glad to read that you are so happy with the smooth performance of this fantastic device, and that you are finding it so easy to use thanks to its smart and powerful Android software and specs. It is also great that you are impressed by the outstanding quality of the 6.4" display of this device, which turns everything to life with the best clarity and colour. If you ever wish to upgrade to the S24 and have any questions, please also don't hesitate to contact our knowledgeable and helpful Support Teams, who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/642554yTB ^CL at Samsung Support

CX

It is awesome to see you are loving your stellar S23 FE! Thanks to the exceptional Aluminium Frame and stunning Corning® Gorilla® Glass 5 we have gone above and beyond to provide a sleek design! You will get epic pics with the help of the outstanding 50MP camera, and with the powerful 4,500 mAh battery, you can explore the awesome features within the camera thanks to Galaxy AI! We know you will be still enjoying your phone as much as when you first bought it! ^LB at Samsung Support

CX

Thank you for taking the time to share with us this positive review about your experience with the Galaxy S23 FE, Paul! We are glad to read that you were impressed by this fantastic device as soon as you unboxed it, especially thanks to its prestigious design and flawless setup. We also appreciate that you wished for a charger to be included in the box, which was removed to promote better recycling habits and protect the environment. You will still be able to use the included USB-C cable with any other Samsung charger. About the screen specifically, it is great that you find it sharp and vibrant; and that you are also impressed by the quality of the pictures and videos taken with its powerful camera. Additionally, we are glad that you are happy with its extensive storage capacity, user-friendly interface and all-day battery. It is also our understanding that you noticed it is slightly slower than your previous Galaxy S22 Ultra, and we recommend following this link, where you can find a useful guide about how to keep your device always as fast as possible: https://spr.ly/6424txDum You can make the most of a phone that is built to be impressive in every way! ^CL at Samsung Support

CX

Great to see that you are enjoying your upgrade to the S23 FE, Maz! The stylish design is evident as soon as you open the box, with the sleek lines and beautiful finish on the casing blowing you away. Smart Switch allows you to quickly and easily transfer your data and get stuck into your new phone immediately. The responsive Dynamic AMOLED 2X 6.4" screen is your gateway to a whole new world, with the user-friendly interface being a joy to use. Not to mention, the Samsung Exynos 2200 processor runs this phone like a dream, with speedy operation and smooth scrolling, no matter what task you are carrying out. It also works in perfect harmony with the battery to give you the longest amount of battery life possible. The amazing 3 lens camera allows you to take stunningly detailed shots, while the large amount of storage ensures that all of your precious memories can be stored on your phone. The items included in the box reflect our commitment to the environment, and reducing the amount of e-waste we contribute to. We would always recommend checking the 'What's in the box' section on the purchase page to ensure that you can be prepared for your phone's arrival. Thank you for leaving such a glowing recommendation of this model! ^SK at Samsung Support

CX

Thanks for taking the time to review the Galaxy S23 FE. We pride ourselves on creating products that continuously improve on past iterations and we regret to see you are not enamoured with this device. The Exynos 2200 is designed to provide exceptional speed for any task at hand and the 4,500mAh battery lets you go on gaming or watching without a pause. With regards to the issues you are experiencing such as the Automatic brightness and Google Wallet, we'd love to look into this for you. Contact details and opening times for technical support can be found through the following link: https://spr.ly/6428qcT6K ^CH at Samsung Support

CX

Thank you for your continued loyalty and upgrading with Samsung, Anna! We love having you with us! ^CL at Samsung Support

CX

Thank you for your five-star review, we hope you’re still in love with your S23 FE, as much as you were the day you bought it! With the powerful Exynos 2200 processor, 8GB of RAM and 120Hz refresh rate, your viewing experience will be taken to new heights, and will be enhanced by the stunning 6.4" Dynamic AMOLED 2X display. Your display will bring to life the epic pics taken on the 50MP camera, which will wow you for years to come! We are glad to see the switch from your old phone to your new S23 FE was easy, and can enjoy your device quickly! We are sure you have been showing this sleek phone to everyone you meet! ^LB at Samsung Support

CX

Thank you for taking the time to share with us this stellar review of your beautiful Galaxy S23 FE in Mint colour! We are glad to read that you are happy with the convenient size of this device, as well as with its sleek and top-quality design, which makes it prestigious to hold and use. It is also wonderful that you are impressed by its smooth performance, which allows you to use and manage your apps smoothly on it. Additionally, we are pleased that you have noticed how accurate its Facial Recognition feature is, allowing you to keep the device secure smartly and easily. Furthermore, we are pleased that you are impressed by its long-lasting battery life, as well as with its in-box accessories and fantastic camera system. As you mentioned, among the many great features of the camera, Portrait mode is one of the most useful, as it adds filters and effects to truly transform your selfies. The Galaxy S23 FE is designed to be impressive throughout! ^CL at Samsung Support

Samsung UK Reviews Team

We regret seeing that you and your wife were having these issues with the charging for your S23 FEs. If you have not done so already then we'd recommend speaking to our Customer Support team, so that they can look into all available solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6420gM7Or ^DB at Samsung Support

Samsung UK Reviews Team

It's great to see that you are loving so much about your S23 FE. It's the combination of all the most popular features of the S23, for a truly unique experience. The extra size allows for a more cinematic screen, which is complimented even further by the professionally tuned speakers. We do aim to make all our smartphones as adaptable as possible, with you being able to disable or delete apps, however some apps or attached to the Android system itself, which we do not have any control over. We are happy to take on board your feedback, however, so that we can keep on giving our customers everything that they'd want. ^DB at Samsung Support

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S23 FE! ^SK at Samsung Support

CX

We're so pleased to hear you're enjoying your Galaxy S23 FE. And that's such a beautiful photo taken with it's amazing camera, we can tell the high-resolution sensor is working to capture full detail and clarity! As for your screen issue you may have a filter applied to your photos. Let's check this by heading to the Camera app > Wand icon (top right) > Here you will see any filters active. To remove these, select the first one (original) to clear this. We would also advise performing a service test to check the screen. Head to the phone dialler > Enter *#0*# > Select Red, and then tap the screen > Select Green, and then tap the screen > Select Blue, and then tap the screen > Select Black, and then tap the screen. If you can still see the yellow patches during this test then we would recommend you book your device in for a repair: https://spr.ly/6424Wx7e0 ^EA at Samsung Support

CX

Great to see that you are having a five-star experience with the stylish S23 FE! The 6.4" Dynamic AMOLED 2X display is truly immersive, making this a brilliant device for streaming your favourite content, and the rear camera is made up of three high-resolution lenses, ensuring that you're always prepared to take the perfect shot. Such amazing features need to be supported by a great battery and processor - this model delivers on both! The Samsung Exynos 2200 performs beautifully in this phone, while the 4500 mAh battery supports you through the day, with battery life to spare. While there is a slight difference in the weight between this model and the S23, it isn't too noticeable as this is still a lightweight device, and it definitely makes up for it with all the amazing features it has to offer. Thank you for sharing such a glowing review! ^SK at Samsung Support

Samsung UK Reviews Team

We appreciate you taking the time to share feedback on the S23 FE. We're sorry to learn that the battery life, camera performance, and wireless charging functionality haven't met your expectations, especially considering your positive experience with your previous phone. We understand how important these features are for your day-to-day usage. We have an excellent guide on our website that will help you get the most out of your battery life, by providing tips and tricks you can use to extend it. You can view this guide here: https://spr.ly/6428ZrLI6 As for wireless charging, this model supports Fast Wireless Charging 2.0, which can be achieved with a 15W wireless charger. Super Fast Charging speeds can also be achieved with a 25W adapter via a cable connection. We recommend using Samsung charging accessories with your phone, as we cannot guarantee the compatibility and function of third-party accessories. All our charging accessories can be located here on our website: https://spr.ly/6421ZrLID For further assistance with your phone, we recommend reaching out to our Support Teams, who will run through diagnostics and troubleshooting to help your phone run at the impressive performance we know it's capable of. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6422ZrLIE ^AP at Samsung Support

CX

We're over the moon to see you're loving the Galaxy S23 FE! The Dynamic AMOLED 2x display is indeed stunning, whether you're playing games, watching films or looking back on your photos taken with the awesome camera! The processor is speedy and can multitask with ease! The battery is long-lasting and can go a full day on a single charge and with Super Fast Charging, you're back to doing the things you love in no time! Many thanks for the four stars! ^CH at Samsung Support

CX

We’re thrilled to hear your thoughts and feedback, thanks for sharing with us and giving us top marks! ^CR at Samsung Support

CX

We are disheartened to read that, after you have enjoyed the unmatched quality and smartness of our fantastic products for 15 years, you feel let down by the Galaxy S23 FE, Josie. We appreciate that the battery life of this device is not meeting your expectations overall. Please follow this link, where you can find a useful guide about how to keep it optimised to enjoy the best performance with it in the short and long-term: https://spr.ly/6423qyjLF It is also our understanding that you would have preferred for this device to come with a microSD card slot, which was removed to make the phone thinner and lighter, as well as to make space for its powerful components. You will still be able to extend its already massive storage by making the most of online file hosting services such as OneDrive. If you need more help with making the most of your phone, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6426qyjL4 ^CL at Samsung Support

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Thank you for your continued loyalty and upgrading with Samsung. We love having you with us, Wendy! ^CL at Samsung Support

Samsung UK Reviews Team

Thank you for sharing your excellent experience with the S23 FE! We're delighted to see you're enjoying your phone and that it's meeting your needs, and it's excellent to see you've been wowed by the lightweight build and sleek design! We are however sorry to learn you've encountered issues with the touchscreen. If you have a screen protector enabled, we recommend increasing your screen sensitivity by heading to Settings > Display > Ensure 'Touch sensitivity' is toggled ON. We also recommend ensuring the 'Double tap to turn on screen' gesture is enabled by heading to Settings > Advanced features > Motions and gestures > Ensure 'Double tap to turn on screen' is toggled ON. If you find the issue occurs, we recommend reaching out to our Support Teams for further assistance. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/64265okbo Once again, we appreciate your stellar review! ^AP at Samsung Support

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Thank you for your feedback on the S23 FE, Mike. We're glad to hear that the issues you initially faced with data and your Network connectivity have subsided. Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://spr.ly/6423SsTDU ^SK at Samsung Support

CX

We are sorry to read that you cannot make the most of your Galaxy S23 FE because you have noticed it vibrates randomly when the NFC (Near Field Communication) feature is enabled, Lola. Please follow these steps that we are confident will fix the issue you mentioned permanently: Settings > Apps > Samsung Wallet Digital Key > App details in store > Tap 'Update'. If your device continues to vibrate after you have followed the steps above, please don't hesitate to speak to our friendly Support Teams, who will be ready to assist you further with this. You can find our full contact details and opening times here: https://spr.ly/6425UrtWb ^CL at Samsung Support

CX

Thank you so much for your wonderful review, Lee! We are thrilled to see how impressed you were with your S23 FE straight out of the box! With its stunning design and display, this smartphone is a pleasure to hold, and will turn heads wherever you go! We're also delighted you had such a pleasant experience setting your new phone up thanks to the incredible SmartSwitch app! There are so many amazing S23 FE features to enjoy, including a powerful, long-lasting battery, multi-lens camera, intelligent settings to customise the phone to suit your needs as well as a speedy processor! Enjoy! ^CR at Samsung Support

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We love to hear we’ve given you that five star feeling, keep enjoying! ^CR at Samsung Support

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We are sorry to read that the Galaxy S23 FE has not met your expectations overall, Srim. We appreciate that you are not happy with its battery and sound performance, and that you would have also preferred a charger to be included in the box. Also, we understand that you have been experiencing low connection with your calls on Wi-Fi and when using mobile data. Please rest assured that it is very important to us to ensure you are getting the best experience out of this incredibly powerful and smart device. For this, we recommend getting in touch with our Support Teams, who will be able to run through a series of useful troubleshooting steps to fix each issue you mentioned swiftly and effectively. You can find our full contact details and opening times here: https://spr.ly/6423spJe3 In the meantime, we can also confirm that chargers are not included with our products anymore to promote better recycling habits while also protecting the environment. Still, you can use any USB-C Samsung charger with it, while also making the most of the cable included in the box. ^CL at Samsung Support

CX

We do assure you that it is always our intention for every new phone that we release to be a stark upgrade to any previous models, and it's good to see that you're getting to see this approach in action with the design of your S23 FE, and the boosts in camera tech for how it captures your day. We would like you to be getting this sense of satisfaction from every part of it, and the good news is that battery will learn how you use it on a daily basis, and adapt itself accordingly. This process can take up to two weeks to complete, so in the meantime if you follow this link then you'll find some handy tips on how to get the most from every charge: https://spr.ly/6425UhnYB. If you do still think there may be an issue with the battery, or any other part of the phone after this, then we'd always welcome you to discuss it with our Customer Support team, who would be happy to look into it all with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6426UhnY8 ^DB at Samsung Support

Samsung UK Reviews Team

We appreciate you taking the time to share feedback on the S23 FE. While we're pleased to see you're enjoying the camera, we're sorry to learn you've encountered an issue with the battery life. This phone is equipped with an incredible 4500mAh that is designed to keep up with you all day, so the usage you're experiencing certainly isn't what we'd expect. Our phones are built with AI batteries that are designed to learn your usage patterns and optimise battery life based on your performance. During this learning period, it's normal for your battery to be shorter than expected but will improve significantly after a week or so of consistent usage. We have an excellent guide on our website that provides tips and tricks you can use to get the most out of your battery, you can view this here: https://spr.ly/6428bClRs If you find you're still experiencing issues with battery life after trying these steps, we recommend reaching out to our Support Teams for further assistance. You can locate our contact methods and operating times here: https://spr.ly/6429bClRt ^AP at Samsung Support

Samsung UK Reviews Team

Thank you for sharing your feedback with us, Craig. We are very sorry to read that you are unhappy with your Galaxy S23 FE due to the battery performance. When it comes to the battery, we recommend allowing two weeks for the phone to learn your usage patterns initially and for the battery to adapt to that usage. Once this has been completed, you should see a vast improvement in the length of time you get from a full charge. If this time has passed, and you are still concerned, please check out this incredible guide on battery optimisation: https://spr.ly/6422gfAva. If you follow this guide and still feel that the battery is not as it should be, please do not hesitate to contact us directly. You can find our number and opening times here: https://spr.ly/6423gfAvx. ^CR at Samsung Support

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Thank you for taking the time to share with us this in-depth review about your positive experience with the Galaxy S23 FE, Katie. We are thrilled to read that you were impressed with the smart and sleek design of this phone as soon as you unboxed it, and that you are also happy with its immersive and responsive 6.4" Dynamic AMOLED 2X display and super-smooth 120Hz refresh rate. Additionally, it is great that you found it very easy to set up, and please rest assured that a charging plug was not included to promote better recycling habits and protect the environment. You can also use the USB-C cable that comes in the box with a compatible charger. About the performance of this device specifically, we are pleased that you think it is great, and that you are also happy with its advanced camera system, which lets you take fantastic pictures effortlessly. Furthermore, we are glad that you like its long-lasting and powerful all-day intelligent battery, which you can charge with up to 25W fast, and that you are also impressed by its massive storage and excellent Bluetooth connectivity. The Galaxy S23 FE is built to be incredible all the way round! ^CL at Samsung Support

Samsung UK Reviews Team

Thank you for sharing your positive experience with the S23 FE! We're delighted to see you've found it easy to operate and are enjoying the fantastic camera quality. We understand the text message delay feature is an important one for you and one that you utilise regularly, and we still have this available to use on our phones. For both Samsung Messages and Google Messages, launch the app > Tap on the conversation you'd like to send a message to > Type the message > Touch and hold the send button to schedule your message > Choose your preferred date and time. If you need further support with scheduling messages, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6429whXzV ^AP at Samsung Support