Flagging and Blocking Inappropriate Content on PENUP

Last Update date : Feb 15. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

The Samsung PENUP app places great importance on inappropriate content issues. The PENUP team encourages all users to report this kind of content immediately and to act accordingly.

Flag content option highlighted.

Flagging Images

1 On the screen of the image you want to report, tap the more options icon on the top right corner of the screen.
2 Tap on the “Flag content” option and select the reason for reporting on the pop-up menu.
3 Tap on “Submit” to report it.

Note: If the content violates a copyright or trademark, please include the name of the copyright holder, web address and details of the violation in your report.

Flagging Comments

1 On the screen of the comment you want to report, tap the more options icon on the right side of the comment.
2 Tap on the “Flag content” option and select the reason for reporting on the pop-up menu.
3 Tap on “Submit” to report it.

Flagging User Accounts

1 On the screen of the account you want to report, tap the more options icon on the top right corner of the screen.
2 Tap on the “Report profile” option and select the reason for reporting on the pop-up menu.
3 Tap on “Report” button to submit it.

Blocking a User Account

1 On the screen of the account you want to block, tap the more options icon on the top right corner of the screen.
2 Tap the “Block User” option.
3 On the “Block user?” pop-up menu, tap on the “Block” button to confirm.

Unblocking an User Account

1 On the screen of the account you want to unblock, tap the more options icon on the top right corner of the screen.
2 Tap on the “Unblock User” option.
3 On the “Unblock user?” pop-up menu, tap on the “Unblock” button to confirm.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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